75
74
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PROBLEMS AND POSSIBLE CAUSES
Problem
Easy Solution
Motor doesn‘t
start or blade
doesn‘t rotate
– Check that the power plug is securely inserted into the power
outlet.
– Check if the blender jug and the jug lid resp. the blender cup and
the blade base are correctly installed.
– The appliance might be overloaded. Refer to last section.
Foods are chop-
ped unevenly
– A too large amount was filled into the blender jug/blender cup. Fill
a smaller amount of food into the blender jug/blender cup and, if
necessary, do multiple sessions.
– The pieces were too large. Cut the food in smaller pieces. For best
results, cut the food in pieces not larger than 2 cm.
Foods were
chopped too
finely or are
watery
– Blend for shorter periods of time. For better control, use PULSE
function.
Foods stick to
the blade/
blender jug
– The mixture might be too thick. Add some liquid to the mixture
and/or try a slower speed or the PULSE function.
Blender
overloaded
– The blender features a overload protection feature. If the motor is
being overloaded, the motor will stop.
– Switch the blender off with the turn-switch and pull the plug. Let
the appliance cool down for 30 minutes, reconnect the power
plug and restart the appliance with the turn-switch.
– We recommend pouring out a small portion of the content of the
blender jug/blender cup or cutting the foods in smaller pieces resp.
processing smaller amounts per session.
CLEANING THE MOTOR BASE
•
Wipe the motor base clean with a slightly wet, soft towel and dry it afterwards.
Remove potential food remains from the power cord.
NOTE TO DETERGENTS
•
Never use scratching or aggressive detergents or solutions to clean the motor
base or the blender jug/blender cup with lids and blade base – they might
scratch the surface. Only use warm water with mild washing-up liquid and a
soft towel.
HOW TO REMOVE TOUGH STAINS AND SMELLS
•
Odorous foods like garlic, caraway/coriander or some kinds of vegetables like
carrots can leave a smell or discoloration on the jug/blender cup.
•
To remove these, fill the jug/blender cup with warm dishwater and let it sit for
a maximum of 5 minutes. After that, clean the jug/blender cup by hand with
a mild washing-up liquid and warm water. After that, carefully rinse with clear
water and dry. It is vital that they are stored with an open lid.
•
Put the lid in warm dishwater for a maximum of 5 minutes. After that, clean
it with a mild detergent and warm water. After that, carefully rinse with clear
water and dry.
PLEASE NOTE WHEN PREPARING DISHES WITH LEMON
JUICE
•
The juice of citrus fruits can tarnish the blender jug/blender cup and impair their
durability. We recommend immediately cleaning the blender jug/blender cup
after use in warm dishwater, carefully rinsing it with clear water and drying it
right away. Do not let the blender jug/blender cup soak in!
STORAGE
•
Store your Solis Mix & Go Blender in an upright position, the blender jug should
be placed right next to it. Do not place anything on top of the appliance. To
allow free air circulation, the lid should not be placed on the blender jug. The
blender cup, too, should be stored without lid or blade base.