W W W . S O L A R P O W E R . N E T . A U
Page 14 of 20
Revision: 9h Issued: 01 August 2008
DOES THE WATER QUALITY AFFECT THE WATER HEATER?
The water heater is not recommended for connection to a bore water supply. Many such sources
contain contaminants harmful to the copper heat exchanger coil. If the heater is connected to bore
supply against SolarPower recommendation, warranty does not apply. See details on warranty page.
HOW LONG WILL THE WATER HEATER LAST?
There are a number of factors that will affect the length of service the water heater will provide. These
include the water quality, the water pressure, temperature (inlet and outlet) and the water usage pattern.
However, your SolarPower water heater is supported by a limited 5 year warranty (refer to warranty
page included).
IS ANODE PROTECTION REQUIRED?
Vitreous Enamel lined displacement storage tank water heaters use an anode to provide protection
from corrosion on the steel walls of the tank. Because your SolarPower water heater tank is made from
100% copper, it will not rapidly corrode and does not require an anode. Hence, no anode replacement
is needed with your SolarPower water heater.
Notes :
§
Pipe work between the solar collectors and solar storage tank MUST be insulated with the
specified material, or better.
§
The system is not covered under warranty for freeze damage in areas that experience sub-zero
temperatures.
§
Refer to Conditions on Warranty sheet.
2.
FAULTS & SERVICE
Check the items below before making a service call. You will be charged for attending to any
condition or fault that is not related to manufacture or failure of a part.
§
Booster heating unit not operating
Inspect the isolating switch marked “HOT WATER” in the meter box and ensure it is turned
“ON”. Check the electrical tariff to which the unit is connected. If the unit is connected to an Off
Peak tariff, remember heating hours are restricted
§
Collectors shaded
If trees or other objects shade the solar collectors or if the glass is dirty, the effectiveness of the
solar collectors will be greatly reduced. Clean the collector glass, trim trees or relocate the solar
collectors if the obstruction is permanent.
§
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think? Carefully review the
family’s hot water usage. It is a good idea to restrict the amount of hot water used by simply
fitting an inexpensive water saver shower rose. Conventional shower roses can require up to
20L/min of flow to spray properly, but a large amount of this water is wasted. Water saver shower
roses can operate with as little as 6L/min of flow and most people will still be comfortable with
9L/min or less of shower flow.
§
Pressure relief and non-return valve running
Is the overflow outlet on the heater leaking water constantly? The heater’s valve may be not
functioning correctly. Note that leaking from the overflow is normal for the first couple of days of
operation, or until the heater reaches its maximum service temperature.
§
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to have your electrician adjust the
thermostat upwards to gain additional hot water capacity when boosting.
§
Tempering Valve Malfunctions
Have your plumber check to make sure your tempering valve is calibrated and is functioning
correctly – this can cause the water from your taps to be cool, even though there is plenty of heat
available in the water heater.
