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Power Optimiser Troubleshooting

Problem

Possible Cause and Troubleshooting

Pairing failed

Power optimisers are shaded.

If you connected the inverter to the monitoring

platform, retry pairing remotely (during

sunlight). Make sure to leave the inverter

ON/OFF/P switch ON and that S_OK appears in

the status screen.

String voltage is 0V

Power optimiser (s) output is disconnected.

Connect all power optimiser outputs.

String voltage not 0V but lower than
number of optimisers

Power optimiser(s) not connected in the string.

Connect all power optimisers.

Panel(s) not connected properly to power

optimiser inputs (not applicable to smart panels).

Connect the panels to the optimiser inputs.
String reverse polarity.

Check string polarity using a voltmeter and

correct if needed.

Chapter 7: Errors and Troubleshooting

EV Charging Single Phase Inverter MAN-01-00629-1.2

Содержание SE5000H-AU

Страница 1: ...Installation Guide EV Charging Single Phase Inverter with SetApp Configuration For Australia Version 1 2...

Страница 2: ...time and without notice You may refer to the SolarEdge web site www solaredge com for the most updated version All company and brand products and service names are trademarks or registered trademarks...

Страница 3: ...f this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by o...

Страница 4: ...rcuit breaker values Version 1 1 September 2019 Modified EV charging level 2 to EV charging Mode 3 and added that is also supports socket type 2 Version 1 0 August 2019 first release EV Charging Singl...

Страница 5: ...s 20 Step 3 Verifying Proper Power Optimiser Connection 22 Chapter 3 Installing the Inverter 23 Inverter Package Contents 23 Identifying the Inverter 23 Inverter Interfaces 23 Opening Conduit Drill Gu...

Страница 6: ...nd Adding System Components 72 Fuse Replacement 72 Replacing an Inverter 73 Replacing the Connection Unit with Safety Switch 75 Appendix B Connecting the Energy Meter To the Inverter 78 78 Energy Mete...

Страница 7: ...ife Do not proceed beyond a warning note until the indicated conditions are fully understood and met CAUTION Denotes a hazard It calls attention to a procedure that if not correctly performed or adher...

Страница 8: ...cation of damage 1 An insulated grounding conductor that is identical in size insulation material and thickness to the grounded and ungrounded branch circuit supply conductors except that it is green...

Страница 9: ...nnected when the inverter switch is ON unless grounded WARNING SafeDC complies with IEC60947 3 when installing the system with a worst case SafeDC voltage under fault conditions 120V The worst case vo...

Страница 10: ...enance and support are the responsibility of the installer Damage to the inverter due to incorrect interlock installation or use of an interlock that is incompatible with the SolarEdge system will ren...

Страница 11: ...rom any type of solar Photovoltaic PV installation while reducing the average cost per watt The following sections describe each of the system s components Figure 1 The SolarEdge power harvesting syst...

Страница 12: ...is embedded into a panel EV Carging Single Phase Inverter The EV Charging Single Phase Inverter referred to as inverter throughout efficiently converts DC power from the panels into AC power that can...

Страница 13: ...monitoring platform enables monitoring the technical and financial performance of one or more SolarEdge sites It provides past and present information on the system performance both at the system and...

Страница 14: ...ion can be done only after the EV Charger Cable is connected to the inverter and the inverter is connected to the monitoring platform Installation Equipment List Standard tools can be used during the...

Страница 15: ...n screwdriver set Inverter Transport and Storage Transport the inverter in its original packaging facing up and without exposing it to unnecessary shocks If the original package is no longer available...

Страница 16: ...icing to qualified service personnel CAUTION Do not use this product if there is any damage to the unit CAUTION Do not use an extension cord between the SolarEdge EV Charger Cable and the EV Charging...

Страница 17: ...in water CAUTION This unit must be operated according to the operating specifications provided with the unit CAUTION Cutting the power optimiser input or output cable connector is prohibited and will...

Страница 18: ...reau Veritas UL CSA InterTek should be obtained verifying the compatibility of the connectors For more information refer to https www solaredge com sites default files optimizer input connector compat...

Страница 19: ...anels connected to the same optimiser or between two optimisers other than in the cases specified below You can use extension cables between power optimisers only from row to row around obstacles or p...

Страница 20: ...ower optimisers 1 1 Determine the power optimiser mounting location and use the power optimiser mounting brackets to attach the power optimiser to the support structure It is recommended to mount the...

Страница 21: ...Monitoring Installation Data on page 49 Step 2 Connecting Power Optimisers in Strings You can construct parallel strings of unequal length that is the number of power optimisers in each string does n...

Страница 22: ...ing platform record the physical location of each power optimiser as described in Creating Logical and Physical Layout using Installation Information on page 50 EV Charging Single Phase Inverter MAN 0...

Страница 23: ...For more information about the SolarEdge system s string voltage and current refer to the VOC and ISC in SolarEdge Systems Technical Note available on the SolarEdge website at https www solaredge com...

Страница 24: ...nit with Safety Switch sealing cover if applicable for use in case of inverter replacement Installation guide Identifying the Inverter Refer to the sticker on the inverter that specifies its Serial Nu...

Страница 25: ...the EV Charger is communicating with the inverter OFF the EV Charger is not communicating with the inverter Green ON Charging Blinking 1 the EV Charger is plugged in but not charging Flickering 2 the...

Страница 26: ...ibits exportation of power When this switch is OFF the inverter control circuitry remains powered up Inverter LED indicator See Figure 6 Indicate the inverter statuses as described in the following ta...

Страница 27: ...breaker ratings Use the circuit breaker rating DIP switches to set circuit breaker ratings Circuit Breaker Rating DIP Switch Settings Maximum Allowed AC Current from Grid 1 left 2 right 16 A OFF OFF...

Страница 28: ...s used in the installation The drill guides are located at the bottom and sides of the enclosure each with a maximum size of 25 mm Open the required drill guides taking care not to interfere with any...

Страница 29: ...cean or other saline environment as long as there are no direct salt water splashes on the inverter or power optimiser 1 Determine the inverter mounting location on a wall stud framing or pole It is r...

Страница 30: ...ce 5 Hang the inverter on the bracket a Lift the inverter from the sides or hold it at the top and bottom of the inverter to lift the unit into place b Lower the inverter onto the U shaped indentation...

Страница 31: ...the hole for the Connection Unit with Safety Switch bracket d Hang the inverter on the mounted brackets e Fasten the Connection Unit with Safety Switch bracket using a standard bolt 7 Insert the screw...

Страница 32: ...witch 1 Turn OFF the AC circuit breaker 2 Open the Connection Unit with Safety Switch cover Release the four Allen screws and carefully move the cover horizontally before lowering it CAUTION When remo...

Страница 33: ...nding GND Line L Neutral N 6 Check that the wires are fully inserted and cannot be pulled out easily 7 Tighten the AC cable gland with a torque of 2 8 3 3 N m 8 Verify that there are no unconnected wi...

Страница 34: ...le to the equipment grounding bus bar see Figure 14 5 Tighten the bus bar screw with a torque of 3 4 N M EV Charging Single Phase Inverter MAN 01 00629 1 2 33 Chapter 4 Connecting the AC and the Strin...

Страница 35: ...t the DC equipment ground conductor to the equipment grounding terminal block bus bar in the Connection Unit with Safety Switch 2 Insert the DC conduit into the DC side opening on the Connection Unit...

Страница 36: ...in the permitted range 4 Close the Connection Unit with Safety Switch cover Attach the switch cover and secure it by tightening the four screws with a torque of 1 2 N m 0 9 lb ft 5 Ensure proper condu...

Страница 37: ...and the inverter and the system firmware is upgraded Before activation download register first time only and log in to SetApp on your mobile device Internet connection is required for the download and...

Страница 38: ...for commissioning and configuring the inverter settings Menus may vary in your application depending on your system type To access the Commissioning screen Do one of the following During first time in...

Страница 39: ...e 37 Setting Country and Language 1 From the Commissioning screen select Country and Language 2 From the Country drop down list select the required country setting WARNING The inverter must be configu...

Страница 40: ...or other external non SolarEdge devices such as electricity meters or loggers 2 Tap the Server red arrow to set the communication method to be used for communication between devices and the SolarEdge...

Страница 41: ...e zone should be set Reset Counters Resets the accumulated energy counters that are sent to the monitoring platform Factory Reset Performs a general reset to the default device settings Firmware Upgra...

Страница 42: ...clearing the log Step 3 Verifying Proper Activation and Commissioning 1 Select Information and verify that the correct firmware versions are installed on each inverter 2 Select Status and verify that...

Страница 43: ...e icon for example may appear at the top left corner of a status cell indicating an error The color indicates error severity red is top severity The error description or information appears on the scr...

Страница 44: ...ntry Netherlands Voltage 380 Vdc 350 Vdc Temp 20 C Fan OK Switch Off Production disabled Commissioning Inverter The inverter serial number Power The AC output power Voltage Vac The AC output voltage F...

Страница 45: ...For more information refer to the Power Control Application Note available on the SolarEdge website at https www solaredge com sites default files application_note_ power_control_configuration pdf Lim...

Страница 46: ...Voltage 277 Vac Frequency 60 9 Hz P_OK 31 0f 31 P_OK 31 0f 31 Optimisers Connected S_OK Server Connected Status Production Switch OFF CosPhi 1 00 Limit Export Country ITA Switch Off Production disabl...

Страница 47: ...essful connection and communication with the specified server port NC Not Connected S_OK The connection to the monitoring platform is successful should appear only if the is connected to the server N...

Страница 48: ...total energy If an external meter is installed the value displayed in this line depends on the meter type connected to the inverter and its location If a bidirectional meter is connected at the consum...

Страница 49: ...r this line displays the exported or imported power Energy The total energy read by the meter The value displayed in this line depends on the meter type connected to the inverter and its location If a...

Страница 50: ...disconnecting the EV charger the last charged energy is displayed Reporting and Monitoring Installation Data NOTE Monitoring the site requires connecting the inverter to the monitoring platform using...

Страница 51: ...will show the logical layout indicating which power optimisers are connected to which inverter but will not show strings or the physical location of power optimisers The monitoring platform includes...

Страница 52: ...t Editor 1 If you are a registered installer access the monitoring platform site creation page at https monitoring solaredge com solaredge web p home createSites If you have not yet signed up go to ht...

Страница 53: ...charging and activating the cable NOTE It is recommended to connect communication connections before connecting the AC for easier access to the communication board CAUTION Communication Options The fo...

Страница 54: ...is required and available from SolarEdge for connection to the monitoring platform Cellular This wireless communication option purchased separately enables using a cellular connection to connect one o...

Страница 55: ...onality of each gland opening Unused openings should remain sealed Opening for cable size diameter Connection type 2 5 5 mm RS485 4 5 7 mm with cut Ethernet CAT5 6 2 4 mm with cut Antenna cable for wi...

Страница 56: ...ock for RS485 connection and an 8 pin connector for power control devices The SolarEdge Cellular Plug in can be connected to the communication board for optional wireless connection Figure 18 Communic...

Страница 57: ...l not be held responsible for any components damaged as a result of incautious cover removal Figure 19 Removing the inverter cover Removing the Connection Unit with Safety Switch Cover 1 Turn OFF the...

Страница 58: ...rnal surge protection devices For details refer to http www solaredge com files pdfs lightning_surge_ protection pdf To connect the Ethernet cable 1 Remove the inverter cover as described in Removing...

Страница 59: ...T Signal 100Base TX Signal T568B T568A 1 White Orange White Green Transmit 2 Orange Green Transmit 3 White Green White Orange Receive 4 Blue Blue Reserved 5 White Blue White Blue Reserved 6 Green Ora...

Страница 60: ...connector to the RJ45 port on the communication board Figure 23 The RJ45 Ethernet connection 7 For the switch router side use a pre crimped cable or use a crimper to prepare an RJ45 communication con...

Страница 61: ...ection on page 63 Creating an RS485 Bus Connection The RS485 option enables creating a bus of connected inverters consisting of up to 31 slave inverters and 1 master inverter Using this option inverte...

Страница 62: ...bus and the monitoring platform This inverter will serve as the master inverter 2 Connect the master to the monitoring platform via the LAN option refer to Creating an Ethernet LAN Connection on page...

Страница 63: ...n time select RS4852 Slave List 7 Verify the connection of the master to the monitoring platform as described in the next section Chapter 6 Setting Up Communication to the Monitoring Platform 62 EV Ch...

Страница 64: ...or less than 5 sec and release The mobile device creates a Wi Fi connection with the inverter and displays the main Commissioning screen Status Inverter SN 07318000C Power Voltage Frequency Optimisers...

Страница 65: ...use the methods described below To identify the error type using the inverter LEDs 1 Move the ON OFF P switch to P position for less than 5 seconds and release it 2 Observe the LED lights and use the...

Страница 66: ...ernal connections on the communication board are properly done 1Cx1 1Cx8 Over Current Press Charge Now EV Charger AC over current Press the Charge Now pushbutton on the Connection Unit with Safety Swi...

Страница 67: ...rror Pilot Press Press Charge Now Press the Charge Now pushbutton on the Connection Unit with Safety Switch see Figure 5 or Tap Charge Now on the EV Charger tab of the Monitoring App 1Cx6 Ground Disco...

Страница 68: ...App 1CxC Vent not supported Disconnect from EV The SolarEdge EV charger does not charge vehicles that require ventilation while charging If this error occurs the vehicle cannot be charged 1CxE 1CxF C...

Страница 69: ...t the router switch is lit indicating phy link If OK contact your network IT otherwise replace the cable or change it from cross to straight connection No Internet connection Ping to google com failed...

Страница 70: ...oubleshooting_ undetected_RS485_devices pdf Additional Troubleshooting 1 Check that the modem or hub router is functioning properly 2 Check that the connection to the internal connector on the communi...

Страница 71: ...is 0V Power optimiser s output is disconnected Connect all power optimiser outputs String voltage not 0V but lower than number of optimisers Power optimiser s not connected in the string Connect all p...

Страница 72: ...the string and that no panel outputs are connected without a power optimiser If the problem persists proceed to the next step Power optimiser s malfunction 1 Disconnect the wires connecting the power...

Страница 73: ...tical ratings 1 1 Turn OFF the inverter ON OFF P switch and wait until the green LED is blinking indicating that the DC voltage is safe 50V or wait five minutes before continuing to the next step Turn...

Страница 74: ...r 5 Open the inverter cover as described in Removing the Inverter Cover on page 56 6 Disconnect the DC wires from the inverter and the AC wires from the Connection Unit with Safety Switch Figure 25 DC...

Страница 75: ...rom the inverter 9 Remove the screws securing the inverter to the mounting brackets and lift the inverter from the mounting bracket Figure 27 Mounting brackets Appendix A Replacing and Adding System C...

Страница 76: ...ion Unit with Safety Switch to the inverter 13 Reconnect the cables Follow the instructions of Installing the Inverter on page 23 14 Close the inverter and Connection Unit with Safety Switch covers 15...

Страница 77: ...h Safety Switch from the inverter by opening the two clips securing the Connection Unit with Safety Switch to the inverter Carefully place a screwdriver between the clip and the enclosure and pull the...

Страница 78: ...er cover 14 Fasten the Connection Unit with Safety Switch bracket using a standard bolt 15 Perform the commissioning steps as described in Activating Commissioning and Configuring the System on page 3...

Страница 79: ...ted in the table below See the figureID and termination DIP switches on page 79 for switch direction guidelines Table 1 Energy Meter ID DIP Switches Modbus Address ID 1 ID 2 ID 3 0 Down Down Down 1 Up...

Страница 80: ...unication gland at the bottom of the inverter and insert the RS485 wires from the meter through the opening Figure 31 Meter connection 3 Remove the 3 pin connector from the RS485 1 port on the communi...

Страница 81: ...same twisted pair as A or B 5 Insert the twisted wires into the connector and tighten them with the screws 6 Connect the connector back to the RS485 1 port 7 In the meter ensure the RS485 1 DIP switch...

Страница 82: ...1 A2 2005 DIN EN 60947 3 VDE 0660 107 2006 03 IEC 60364 7 712 2002 05 DIN VDE 0100 712 2006 06 In compliance with these standards the disconnection mechanism operates as follows 1 Turn the inverter ON...

Страница 83: ...Mechanical Specifications The following figure provides inverter dimensions in mm in Figure 32 Inverter dimensions Mechanical Specifications 82 EV Charging Single Phase Inverter MAN 01 00629 1 2...

Страница 84: ...nic distortion 3 Utility Monitoring Islanding Protection Country Configurable Thresholds Yes INPUT Maximum DC Power 7750 W Transformer less Ungrounded Yes Maximum Input Voltage 480 Vdc Nominal DC Inpu...

Страница 85: ...th Connection Unit with Safety Switch HxWxD 450 x 370 x 174 mm Weight with Connection Unit with Safety Switch 11 4 kg Noise 25 dBA Cooling Natural Convection Operating Temperature Range 40 to 60 4 F C...

Страница 86: ...y authorization is required to change these set points Voltage Range of Base Voltage Maximum Clearing Time Sec V 50 0 16 50 V 88 2 00 110 V 120 1 00 V 120 0 16 Frequency Range Hz Maximum Clearing Time...

Страница 87: ...s continuous EV Charger Configuration Via the monitoring app Ethernet or Wi Fi connection is required 3 EV Charger Unplugging Detection Yes current termination according to IEC 62196 STANDARD COMPLIAN...

Страница 88: ...for 4 5m option kg EV Charger Cable Operating Temperature Range 30 to 50 C Protection Rating connected to EV or with dust cap IP54 EV Charging Single Phase Inverter MAN 01 00629 1 2 87 EV Charger and...

Страница 89: ...or indicated on the product SetApp mobile application or on the monitoring platform or by the LEDs if there is such an indication System configuration information including the type and number of pane...

Страница 90: ......

Страница 91: ...Support Contact Information 90 EV Charging Single Phase Inverter MAN 01 00629 1 2...

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