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6.Maintenance and repair
6.2 The normal failure and solutions
For any malfunctions, please refer to the table below :
P01
Top tank water
temp. Failure
P02
Coil temp. Failure
P04
P05
P07
E01
E02
E03
E04
E07
E08
E09
Ambient
temp. Failure
Refrigerant absorb
temp. Failure
High pressure protection
Low pressure protection
Water flow failure
Electric-heater
overheat protection
Anti-freeze protection
Communication failure
Winter frost protection
P09
Anti-freeze temp. Failure
Bottom water
temp. Failure
Malfunction
Display
Canse
Solution
The water b
temp. Sensor
is open or short circuit
ottom
The water top tank temp.
sensor
is open or short circuit
The ambient temp.
sensor
is open or short circuit
The pipe temp.
sensor is
open or short circuit
The evaporator temp.
Sensor
is open or short circuit
The exhaust pressure is high ,
high pressure switch action
The suction pressure is low,
Low pressure switch action
No water or litter water
in water system
Wired remote control with master
signal failure
Ambient temperature is too low
Water flow volume not enough,Water
system pressure difference is small
Water flow volume not enough,Water
system pressure difference is small
Check or change the water
bottom temp. Sensor
Check or change the water
top tank temp. Sensor
Check or change the
ambient temp.
S
ensor
Check or change the
pipe temp.
S
ensor
Check or change the
evaporator temp.
Sensor
Check high pressure switch
and cooling return circuit
Check low pressure switch and
cooling return circuit
Check the flow volume ,water
pump is failure or not
Check the flow volume,water
system is jammed or not
Check the flow volume,water
system is jammed or not
The a
Sensor
is open or short circuit
nti-freeze temp.
Check or change the
a
Sensor
nti-freeze temp.
P034
Solar temp. Failure
Check the connection line between
the wired remote control and
motherboard
The solar
Sensor
is open or short circuit
temp.
Check or change the
solar
Sensor
temp.
6.Maintenance and repair
6.3 MAJOR SERVICE EVERY FIVE YEARS
Warning:
Servicing of a water heater must only be carried out by qualified personnel.
Phone
y
our nearest Solahart Dealer.
Note: The major service and routine replacement of any components, such as the
anode and relief valve(s), are not included in the Solahart warranty.
A charge will be made for this work. Only genuine replacement parts should be
used on this water heater.
The major service includes:
Note: The water heater may need to be drained during this service. After the
completion of the service, the water heater will take some time to reheat the water.
Depending upon the power supply connection, hot water may not be available
until the next day.
HEAT PUMP SYSTEM
It is recommended the evaporator and refrigeration system is checked every
five (5) years. In particularly dusty environments, it may be necessary to have
the heat pump system checked and cleaned of dust and residue on a more
regular basis.
It is recommended a major service be conducted on the water heater every five (5) years.
Replace the temperature pressure relief valve.
Inspect and flush the expansion control valve (if fitted). If required, replace the valve.
Visually check the unit for any potential problems.
Inspect all connections.
Check the condensate drain.
Inspect and if required, replace the anode.
Check the electric heating unit for excessive calcium build-up or corrosion and
replace if necessary.
If the anode is not replaced, it should be replaced within one (1) year of this service
Check and inspect the heat pump module for operation.
6.4 WATER SUPPLIES, WATER CHEMISTRY AND WATER QUALITY
This water heater must be installed in accordance with this advice to be covered by the
Solahart warranty.
This water heater is manufactured to suit the water conditions of most public reticulated
water supplies. However, there are some known water chemistries which can have
detrimental effects on the water heater and its operation and / or life expectancy.
If you are unsure of your water chemistry, you may be able to obtain information from
your local water supply authority. This water heater should only be connected to a
water supply which complies with these guidelines for the Solahart warranty to apply.
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