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15. Guarantee
Leifheit AG grants you 3 years guarantee as of the date of purchase
(or for order upon receipt of the goods) for the quality product at
hand. The guarantee claims must be asserted immediately upon
occurrence of the defect within the guarantee period.The guarantee is
limited to the quality of the products.
The following are excluded from the guarantee:
(1) wear caused by proper use or natural causes;
(2) damage caused by improper use or handling (e.g. impact, bump,
fall);
(3) damage caused by non-compliance with stated operating instruc-
tions;
(4) the rechargeable battery
In case of a guarantee claim, Leifheit will at its own discretion provi-
de either repair of defective parts or replace the product. If a repair is
not possible and if an identical product is no longer available within
the product range for replacement, you will receive a replacement
product that is, insofar as possible, of equal value. In case of a gua-
rantee claim, the purchase price cannot be reimbursed. This gua-
rantee also does not grant compensation rights. This guarantee fur-
thermore does not grant any claims for damages.
To assert the guarantee, please contact the seller where you
purchased the product and present the defective product, the
purchase receipt (copy) and the guarantee slip.
The guarantee is valid globally.
Your statutory rights, in particular warranty rights, continue to be
valid and are not limited by this warranty.
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