Service and Support
If your Electric Pressure Washer requires service or
maintenance, please call 1-866-766-9563 for assistance.
Model and Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal affixed to the housing or guard
of your Electric Pressure Washer. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
S P X 1 0 0 0 R M
9
Troubleshooting
• Disconnect from the electrical power supply before carrying out user maintenance or checking its correct functioning.
• To avoid unnecessary disappointments, you should check the following before contacting the service organization:
Problems
Possible Cause
Possible Solution
Machine refuses
to start
• Power failure/machine not plugged
into a working receptacle.
• Defective socket.
• Fuse has blown.
• Defective extension cord.
• Check to make sure machine is plugged into
a working outlet.
• Replace fuse. Switch off other machines.
• Try without the extension cord.
• Check the hoses and connections are airtight.
• Clean and replace or refer to local distributor.
• Check that the mains voltage corresponds to
specification on the model tag.
• Leave the washer for 5 minutes to cool down.
Clean the nozzle.
• Change to an installation higher than the amp
consumption of the machine. You may try without the
extension cord.
• Allow machine to run with open trigger until regular
working pressure resumes.
• Check that the water supply corresponds to
specifications required.
•
WARNING!
Avoid using long, thin hoses (min. 1/2 in.).
• Clean the nozzle.
• Clean the filter.
• Straighten out hose.
• Please call 1-866-766-9563 for assistance.
• Wait for pump/hoses or accessories to thaw.
• Connect inlet water.
• Clean the filter.
• Clean the nozzle.
• Pump sucking air.
• Valves dirty, worn out or stuck.
• Pump seals worn out.
• Fuse has blown.
• Incorrect mains voltage.
• Thermal sensor activated.
• Nozzle partially blocked.
• Fuse too small.
• Air in inlet hose.
• Inadequate supply of mains water.
• Nozzle partially blocked.
• Water filter blocked.
• Hose kinked.
• Pump/spray gun is leaking.
• Pump/hoses or accessories frozen.
• No water supply.
• Water filter blocked.
• Nozzle blocked.
Fluctuating pressure
Machine stops
Fuse blows
Machine pulsating
Machine often starts
and stops by itself
Machine starts, but
no water comes out
