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Example - picking up a held shared call:
Alice’s deskset
Bob’s deskset
1 Alice is
on a call
2 Alice
presses
HOLD
to
put the
call on
hold
3 Alice shouts across the room, “Bob, can you pick up line 2?”
4 Bob
presses
L2
to pick
up the
call
The call is now on Bob’s deskset
Example - barging in a shared call:
Alice’s deskset
Bob’s deskset
1 Alice is on
a call
2
Alice shouts across the room, “Bob, can you join my call on line 3?”
3 Bob
presses
L3
to
barge in
the call
Bob is now in a conference call with Alice and the caller on line 3