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Example - picking up a held shared call:
Alice’s deskset
Bob’s deskset
1 Alice is on a call
2 Alice presses
HOLD
to put
the call on hold
3 Alice shouts across the room, “Bob, can you pick up line 2?”
4 Bob presses
CALLS
to
display the Call List, and
presses
q
to select the call
on Line 2
5 Bob presses
SELECT
to
pick up the call
The call is now on Bob’s deskset
Example - barging in a shared call:
Alice’s deskset
Bob’s deskset
1 Alice is on a call
2
Alice shouts across the room, “Bob, can you join my call on line 3?”
3 Bob presses
CALLS
to
display the Call List, and
presses
q
to select the call
on Line 3
4 Bob presses
SELECT
to
barge in the call
Bob is now in a conference call with Alice and the caller on Line 3