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Putting a call on hold
You can put an outside call on hold by pressing
HOLD
The deskset also puts
calls on hold automatically when you answer another call, transfer a call, or
create a conference Note that you cannot put an internal call on hold
â
HOLD
To take the call off hold:
1 Press
CALLS
2 If you have multiple calls on hold, (as indicated by ), press
q
or
p
to
select the call you want to take off hold.
3 Press
SELECT
To make a new call while on hold:
1 When you have a call on hold, use the dial pad to enter the number you wish
to dial
2 Call the number by pressing an idle line key (
L1
to
L4
),
SELECT
, or
SPEAKER
Putting a call on private hold
You can put a shared call on “private hold” to prevent other handsets/desksets
from retrieving your held call from the Call List
To put a shared call on “private hold,” press and hold the
HOLD
button
To resume the call, select it from the Call List