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BK-T6112 Service Manual

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Troubleshooting

6.1 Troubleshooting method

Status

Description

ERROR LED

200m

PAPER LED

Print head

overheating

Temperature of the print head is too

high.

Off

Abnormal voltage

Input voltage is too high or too low.

Off

Cutter error

Paper jam

Cutter can’t work normally or Paper

jams.

Off

Print head uplifting

Print head is uplifted.

Off

Paper end

Paper sensor detects paper end.

Long light

Calibration failure

Marked paper fails to calibrate.

Off

Paper near end

Paper near end sensor detects paper

near end.

Long light

Macro definition

execution status

In the execution of a macro definition.

Off

Normal stand-by

status

Off

Note:

The default configuration of printer is that when paper near end, printer does not stop printing. The

user can configure it by KIOSKUtility to make the printer stop printing when paper near end. After the

printer stops printing, it can’t load paper automatically, print and cut paper, which can be checked through

commands.

6.2 Printer activities under error status

Stop

printing

Error LED flashes

Содержание BK-T6112

Страница 1: ...Service Manual Embedded Printer BK T6112 Shandong New Beiyang Information Technology Co Ltd...

Страница 2: ...BK T6112 Service Manual 1 Revision records Date Version Description Author 2013 1 16 1 0 Initial draft Song Zhenhua Wang Xinping Li Xiaochun Wang Jing...

Страница 3: ...ual is only provided to the technical support department and first level distributor Copyright Copyright 2013 by SNBC Printed in China Version 1 0 Trademark SNBC registered trademark is Warning and ca...

Страница 4: ...s when replacing print head or other electronic components 4 Time between turning on and turning off the printer is no less than 20 seconds 5 Do not allow the printer to print when there is no paper l...

Страница 5: ...y and Assembly 10 3 1 Disassemble the printer 10 3 1 1 Disassemble the control board module 10 3 1 2 Disassemble the paper guide s cover module 11 3 1 3 Disassemble the print motor module 12 3 1 4 Dis...

Страница 6: ...acement 24 4 4 4 Paper out sensor replacement 24 4 4 5 Retraction sensor replacement 25 4 4 6 Paper near end sensor replacement 26 4 4 7 Caution 26 4 5 Cutter replacement 27 4 5 1 Cutter replacement 2...

Страница 7: ...pendix 3 MemSwitch setting table 36 Appendix 4 Command set 37 Appendix 5 Spare parts list 39 Appendix 6 Printer exploded view 44 Appendix 7 Parts list 54 Appendix 8 Overall dimension 59 Appendix 9 Mai...

Страница 8: ...Win7 Windows XP Embedded and software package based on DLL 1 2 Function z Printing High speed printing 1 side printing Speed of 203 DPI printer is 200mm s Speed of 305 DPI printer is 150mm s 2 side p...

Страница 9: ...ting by macro definition z Maintenance Convenient to replace paper roll Different characteristics and parameters can be set through software Automatic paper cutting Semi automatic paper loading Mark r...

Страница 10: ...sing All characters can be enlarged 1 to 6 times vertically and horizontally Rotation print 0 90 180 270 Bold white black reverse underline Barcode Character Image Image BMP bitmap can be downloaded t...

Страница 11: ...In error status the printer excludes the error automatically when pressing down the FEED button 2 CUT button In normal status the printer cuts paper and PRESENTER puts out paper while pressing down t...

Страница 12: ...ol and working in full speed mode 1 5 1 1 USB interface signal definition and function description Pin No Signal name Description 1 VBUS 5V 2 DATA Data transmission negative end 3 DATA Data transmissi...

Страница 13: ...Transmitting data 3 RXD Input Receiving data 4 DSR Input Data set ready 5 GND Signal Ground 6 DTR Output Data terminal ready 7 CTS Input Clear to send 8 RTS Output Request to send 9 NC Table 1 5 2 1...

Страница 14: ...ronous mode Asynchronous transmission Handshaking mode RTS CTS Voltage MARK 3 to 15 V logic 1 OFF SPACE 3 to 15 V logic 0 ON Baud rate 9600 19200 38400 57600 115200bps Data bit 8 bit or 7 bit Parity b...

Страница 15: ...Paper near end sensor socket 1 2 LED paper out path 3 Top cover locking axis 1 4 Cover open spanner 5 Button LED 6 Paper guide 1 7 Mark scale 8 Paper near end sensor socket 2 9 Mark sensor adjusting...

Страница 16: ...s KSKT1V1 2 main control board various components of the printer like sensors buttons print head motor cutter and paper out module are connected to the controller board through connectors or transfer...

Страница 17: ...se inside the printer 5 Be careful not to damage the surface of the print head when disassembling or assembling the spare parts Maintenance tools screw driver cross type nipper plier cut plier Assista...

Страница 18: ...the motor module Note When taking off the motor module pull the motor cable out of main control board 4 Disassemble the four M3 6 pan head screws with cross screw driver and take off the control board...

Страница 19: ...g of mark sensor cable out of corresponding socket and ensure that the socket and the plug are not damaged 3 1 3 Disassemble the print motor module Figure Description 1 Follow 3 1 2 Disassemble the pa...

Страница 20: ...per out path module LED socket Note When taking off the LED paper out path module pull the plug of LED cable out of LED socket and ensure that the socket and the plug are not damaged 3 1 5 Disassemble...

Страница 21: ...n both sides of printer with cross screw driver and take off the Presenter module ST2 6 8 pan head self tapping screw Presenter module Presenter socket Microswitch Note When taking off the Presenter m...

Страница 22: ...tarting rotation shaft and the starting torque spring to avoid their missing 3 1 7 Disassemble the platen roller holder module Figure Description 1 Follow 3 1 6 Disassemble the top cover module take o...

Страница 23: ...open spanner in the direction of arrow a and uplift the top cover module in the direction of arrow b Top cover open spanner Top cover module 3 Wipe off the surface of print head with cotton dipped wit...

Страница 24: ...er module disassemble the top cover module Note Don t need to pull the plug of top cover cable out of corresponding socket 3 Push the latch on both sides of top cover and take off the top cover module...

Страница 25: ...iption 1 Refer to 3 1 1 Disassemble the control board module disassemble the control board module 2 Disassemble the pressure spring supporting plate 2 according to the direction of arrow a and b then...

Страница 26: ...ngs of the print head during the disassembly Tools Nipper plier cross screw driver 4 2 Platen roller maintenance and replacement 4 2 1 Platen roller maintenance To assure print head lifetime and print...

Страница 27: ...ler 5 After the surface of platen roller is dry close the top cover and turn on the printer power 4 2 2 Platen roller replacement Upper platen roller replacement Figure Description 1 Follow step 2 of...

Страница 28: ...2 Disassemble the ST2 2 4 pan head self tapping screw with cross screw driver move the grounding cable and take off the grounding elastic spring ST2 2 4 pan head self tapping screw Grounding cable Gro...

Страница 29: ...lling cables during the disassembly and maintenance Tools Cross screw driver cut plier 4 4 Sensor replacement BK T6112 totally has six sensors mark sensor paper end sensor 2 side detection sensor pape...

Страница 30: ...on 1 Refer to 3 1 7 Disassemble the platen roller holder module take off the platen roller holder module 2 Disassemble the ST2 6x6 pan head self tapping screw with cross screw driver and take off the...

Страница 31: ...r of sensor cable out of corresponding socket and ensure that the socket and the connector are not damaged 4 4 4 Paper out sensor replacement Figure Description 1 Refer to 3 1 5 Disassemble the Presen...

Страница 32: ...et Retraction sensor socket Note When taking off the retraction sensor pull the connector of retraction sensor out of corresponding socket and ensure that the connector and the socket are not damaged...

Страница 33: ...w Paper roll baffle 3 Disassemble the one ST2 6x6 pan head self tapping screw with cross screw driver and take off the paper near end sensor ST2 6 6 pan head self tapping screw Paper near end sensor N...

Страница 34: ...dule Meanwhile pull the connector of cutter cable out of corresponding socket and ensure that the socket and the connector are not damaged Latch Top cover module Socket of cutter connecting cable 4 Di...

Страница 35: ...le M3 6 pan head screw Cutter fixing washer Cutter module 7 Disassemble the two ST2 6x6 pan head self tapping screws with cross screw driver and separate the cutter from cutter entry plate ST2 6 6 pan...

Страница 36: ...ensor Socket of Presenter motor 3 Disassemble the three ST2 6x6 pan head self tapping screws with cross screw driver and take off the Presenter lower path 2 module ST2 6 6 pan head self tapping screw...

Страница 37: ...sensor before installing the cantilever holder Steps for adjusting the mark sensor left right are as follows Figure Description 1 Insert the cross screw driver into hole of mark sensor adjusting thum...

Страница 38: ...ment The printer supports paper of various width and it can adjust the width of paper path The paper width including 79 5mm 82 5mm 105mm and 112mm Figure Description 1 Loose one M2 5x8 pan head screw...

Страница 39: ...tion failure Marked paper fails to calibrate Off Paper near end Paper near end sensor detects paper near end Long light Macro definition execution status In the execution of a macro definition Off Nor...

Страница 40: ...aper to the printing position after finishing cutting tearing off paper Automatic paper loading status The process of loading paper automatically in the status of starting up resetting print head pres...

Страница 41: ...me b Resolution 2 203DPI 3 305DPI c Interface U USB S RS 232 USB R RS 232 d Cutter K With cutter e Paper out module P With presenter Q With presenter and LED paper outlet module f Paper holder H Horiz...

Страница 42: ...ault value 2 4a PRESENTER paper out mode Low byte 0 retract paper 1 eject paper 2 hold paper 3 eject paper 4 throw out paper 26 Paper width 79 5 112 unit mm 36 Default code page and international char...

Страница 43: ...haracter set is 0 Caution Please use command 1B 73 42 45 92 9C DL DH AD to change MemSwitch setting of the printer 1B 73 42 45 92 9C is the fixed format of the command DL DH is the data to be written...

Страница 44: ...ntal tab position ESC E 1B 45 027 069 Turn emphasized mode on off ESC G 1B 47 027 071 Turn double strike mode on off ESC J n 1B 4A n 027 074 n Print and feed n lines ESC L 1B 4C 027 076 Select page mo...

Страница 45: ...072 Select printing position for HRI characters GS I n 1D 49 029 073 Transmit printer configuration GS L 1D 4C 029 076 Set left margin GS P 1D 50 029 080 Set horizontal and vertical motion units GS V...

Страница 46: ...Spare parts list Part No Q ty Reference picture Upper print head 1 Lower print head 3000 921829 1 Print motor 3200 924204 1 Motor gear 200 8004 903494 1 Cutter 3100 919422 1 Presenter motor 7600 92456...

Страница 47: ...40 Part No Q ty Reference picture Main control board 7230 926750 1 Mechanism pinboard 7600 921859 1 Presenter pinboard 7600 932089 1 Mark sensor 7600 901142 1 Paper sensor 7600 921530 1 2 side detecti...

Страница 48: ...sensor 7600 932350 1 Retraction sensor 7600 932092 1 Paper near end sensor 7600 931533 when adopting different paper holder the part number is different 1 Keypad panel 7600 932091 1 Microswitch 7600 9...

Страница 49: ...nual 42 Part No Q ty Reference picture Platen roller 2 8301 927871 1 Presenter drive roller 8301 921803 1 Roller gear 8203 902239 2 Gear 27 18 8203 901777 1 Upper transition gear 8203 901465 2 Shaft s...

Страница 50: ...BK T6112 Service Manual 43 Part No Q ty Reference picture Presenter worm gear 8203 924806 1 Gear 1 8203 901159 1 Gear 5 8203 901334 1...

Страница 51: ...er Figure appendix 6 1 Exploded view of printer A LED paper out path module B Supporting holder module C Control board module D Paper guide s cover module E Top cover module 1 1 Exploded view of LED p...

Страница 52: ...rting holder module B1 Print motor module B2 Roller holder module B3 Presenter module 1 2 1 Exploded view of print motor module Figure appendix 6 4 Exploded view of print motor module 1 2 2 Exploded v...

Страница 53: ...odule B23 Float path module 1 2 2 1 Exploded view of lower print head module Figure appendix 6 7 Exploded view of lower print head module 1 2 2 2 Exploded view of paper end sensor module Figure append...

Страница 54: ...ule B24 Presenter lower path 1 module B25 Presenter lower path 2 module 1 2 3 1 Exploded view of Presenter lower path 1 module Figure appendix 6 11 Exploded view of Presenter lower path 1 module 1 2 3...

Страница 55: ...Figure appendix 6 13 Exploded view of control board module 1 4 Exploded view of paper guide module Figure appendix 6 14 Exploded view of paper guide module D1 Mark sensor module 1 D2 Mark sensor modul...

Страница 56: ...xploded view of mark sensor module 2 Figure appendix 6 16 Exploded view of mark sensor module 2 1 4 3 Exploded view of mark sensor lower path module Figure appendix 6 17 Exploded view of mark sensor l...

Страница 57: ...p cover module E1 Presenter upper module E2 Cutter module E3 Top cover module E4 Cutter fixing holder module 1 5 1 Exploded view of Presenter upper module Figure appendix 6 20 Exploded view of Present...

Страница 58: ...over module Figure appendix 6 22 Exploded view of top cover module 1 5 4 Exploded view of cutter fixing holder module Figure appendix 6 23 Exploded view of 2 side printing configuration Figure appendi...

Страница 59: ...g supporting plate 1 module E42 Upper print head module 1 5 4 1 Exploded view of pressure spring supporting plate 1 module Figure appendix 6 26 Exploded view of pressure spring supporting plate 1 modu...

Страница 60: ...ppendix 6 28 Exploded view of cantilever holder module F Paper holder module G Buffer module 2 1 Exploded view of paper holder module Figure appendix 6 29 Exploded view of paper holder module 2 2 Expl...

Страница 61: ...1 01R Riveted parts of supporting plate 1 13 8205 924953 BK T681 BS 05R Mark adjusting indication label 1 14 8205 924891 BK T680 BS 02R Pinboard indication label 1 15 7600 921859 Mechanism pinboard 1...

Страница 62: ...M2 5 5 Pan head screw 4 41 7600 921530 Paper end sensor 1 42 8103 924909 BK T680 01 01 04 04R Paper end sensor fixing plate 1 43 8103 913629 SSE 01 04 03 04R Pressure spring plate 1 1 44 8005 901413...

Страница 63: ...05 927859 BK T6112 BS 02R Product label English 1 73 4200 902496 GB T97 1 2 5 Flat washer 1 74 4000 909327 GB T818 M2 5 8 Pan head screw 1 75 8299 927844 BK T6112 01 01 02 07R Paper guide 2 1 76 8299...

Страница 64: ...cation label 1 101 8201 927846 BK T6112 01 01 03 02R Top cover 1 102 8005 927863 BK T6112 01 01 03 12R Start torque spring 1 103 8001 927860 BK T6112 01 01 03 08R Locking axis 1 104 8202 927849 BK T61...

Страница 65: ...02R Sleeve of paper holder baffle 1 122 7600 931533 Paper near end sensor 1 123 4000 900297 GB T9074 4 M3 8 Screw assembly 1 124 8202 923582 BT T080R 01 03 03R Paper near end sensor adjusting spanner...

Страница 66: ...BK T6112 Service Manual 59 Appendix 8 Overall dimension Figure appendix 8 1 Overall dimension drawing...

Страница 67: ...ervice Manual 60 Appendix 9 Main control board silk screen drawing Figure appendix 9 1 Face side silk screen drawing of main control board Figure appendix 9 2 Back side silk screen drawing of main con...

Страница 68: ...tely from printer and needs user itself to assemble The cantilever paper holder package includes 3 pcs of M3x6 screw for fixing and there are 9 positions for installing the cantilever paper holder on...

Страница 69: ...the semi circular section that the red line is in of buffer rod through loosing ST2 6x8 pan head self tapping screw and then tighten the pan head self tapping screw When the paper roll passes by the...

Страница 70: ...ing between cantilever paper holder and print mechanism Fix the paper holder onto printer using three M3x6 screws packed with printer There are two directions for installing the paper roll on cantilev...

Страница 71: ...osition 3 Installing direction Installing position Type B buffer Installing direction Installing position Type A buffer Installing position 4 Installing direction Installing position Type B buffer Ins...

Страница 72: ...paper roll in a position of approximately 15 below the print mechanism Installing position 5 Fix the cantilever paper holder on the side far away from communication interface and place the paper roll...

Страница 73: ...selects installing direction Fixing via hole 2 Installing position of buffer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module Location hole Ap...

Страница 74: ...e appendix 10 4 and refer to Figure appendix 10 5 or 10 8 for fixing holes on cantilever paper holder Figure appendix 10 11 for installing buffer module and Figure appendix 10 12 for dimension limits...

Страница 75: ...selects installing direction Fixing via hole 2 Installing position of buffer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module Location hole A...

Страница 76: ...e appendix 10 4 and refer to Figure appendix 10 5 or 10 14 for fixing holes on cantilever paper holder Figure appendix 10 17 for installing buffer module and Figure appendix 10 18 for dimension limits...

Страница 77: ...selects installing direction Fixing via hole 3 Installing position of buffer module when paper rol selects installing direction Fixing via hole 4 Installing position of buffer module when paper rol se...

Страница 78: ...o Figure appendix 10 5 or 10 20 for fixing holes on cantilever paper holder Figure appendix 10 23 for installing buffer module and Figure appendix 10 24 for dimension limits of space and paper winding...

Страница 79: ...fer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module when paper roll selects installing direction Fixing via hole Appendix 10 1 6 2 Position f...

Страница 80: ...o Figure appendix 10 5 or 10 26 for fixing holes on cantilever paper holder Figure appendix 10 29 for installing buffer module and Figure appendix 10 30 for dimension limits of space and paper winding...

Страница 81: ...fer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module when paper roll selects installing direction Fixing via hole Appendix 10 1 7 2 Position f...

Страница 82: ...o Figure appendix 10 5 or 10 32 for fixing holes on cantilever paper holder Figure appendix 10 35 for installing buffer module and Figure appendix 10 36 for dimension limits of space and paper winding...

Страница 83: ...fer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module when paper roll selects installing direction Fixing via hole Appendix 10 1 8 2 Position f...

Страница 84: ...o Figure appendix 10 5 or 10 38 for fixing holes on cantilever paper holder Figure appendix 10 41 for installing buffer module and Figure appendix 10 42 for dimension limits of space and paper winding...

Страница 85: ...Installing position of buffer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module when paper roll selects installing direction Fixing via hole A...

Страница 86: ...e appendix 10 4 and refer to Figure appendix 10 5 or 10 44 for fixing holes on cantilever paper holder Figure appendix 10 47 for installing buffer module and Figure appendix 10 48 for dimension limits...

Страница 87: ...fer module when paper roll selects installing direction Fixing via hole 3 Installing position of buffer module when paper roll selects installing direction Fixing via hole Appendix 10 1 10 2 Position...

Страница 88: ...o Figure appendix 10 5 or 10 50 for fixing holes on cantilever paper holder Figure appendix 10 53 for installing buffer module and Figure appendix 10 54 for dimension limits of space and paper winding...

Страница 89: ...selects installing direction Fixing via hole 3 Installing position of buffer module when paper rol selects installing direction Fixing via hole 4 Installing position of buffer module when paper rol s...

Страница 90: ...o Figure appendix 10 5 or 10 56 for fixing holes on cantilever paper holder Figure appendix 10 59 for installing buffer module and Figure appendix 10 60 for dimension limits of space and paper winding...

Страница 91: ...r z Refer to Figure appendix 10 62 pull the green paper near end sensor spanner to adjust the position of paper near end sensor There are four levels for paper near end sensor and the default level is...

Страница 92: ...100 3 5m 4 8m 9 6m 17 5m Table appendix 10 2 Minimum paper remains Figure appendix 10 63 Paper roll A Paper roll core ID B Paper roll core OD C Diameter of paper roll Notes The above value is calcula...

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