SMSEagle MHD-8100-3G, Руководство пользователя

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| SMSEagle MHD-8100 | User’s Manual
TROUBLESHOOTING
To make sure that the device is working properly, follow the three steps:
1. Verification of LEDs
2. Checking the device configuration (IP Settings)
3. Check the device logs (description below)
Verification of LEDs
Normal operation of the device is signaled by LEDs as follows:
LED Correct operation
Power (button light) Continuously lit
STATUS Blinking
ACTIVE1-8 Slow flashing in stand-by mode, Quick flashing when modem 1 in use
Checking the device information
The device information (device type, software version, modem IMEI, IMSI, network signal strength, network
name) can be found under menu “Settings” > “Sysinfo”.
Device logs
Under menu “Settings” > “Sysinfo” you can find latest lines of device logs: modem log, database log and
system log. In case of any problems with the device these logs are a valuable source of troubleshooting
information.
Extended device logs can be downloaded via button “Download device logs” in menu “Settings” > “Sysinfo”.
When the device is not reachable
1. Check if the device is correctly connected to the network. Check LED status of RJ45 socket.
2. In the case when the device does not respond due to a malfunction or incorrect user settings please
reboot the device by disconnecting and connecting power source (or pressing Reset switch).
3. If you still cannot connect with the device, it is possible to restore to factory IP settings by using the
SW button.