Smoke hollow ES230B, Руководство пользователя

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27
Troubleshooting
SYMPTOM CAUSE POSSIBLE SOLUTION
No power to controller
(Does not beep when
plugged into outlet).
Not plugged into outlet. Plug into power source.
House breaker tripped. Reset breaker.
Bad connection at
controller.
Unplug connection and reconnect. Reference controller
assembly steps in this manual.
Bad connection at PCB
(Power Control Board).
Unplug connection and reconnect. Reference PCB access
and replacement instructions.
Faulty PCB (Power Control
Board).
Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Faulty controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Faulty body wiring. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Power light not on
(controller beeps when
plugged in).
Smoker is not powered on. Press on/off button.
Faulty Controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
No display on
controller (power light
is on).
Controller temperature is
below -10°F (-23°C).
Remove controller from smoker and bring to
temperature above 0°F (-18°C). Reference controller
assembly steps in this manual.
Faulty Controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Heating light is not on. Temperature and time are
not set.
Set temperature and time and wait 60 seconds for
heating light to turn on.
Faulty controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Faulty body wiring. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Element is not on. Bad connection at element. Unplug connection and reconnect. Reference element
access and replacement instructions.
Faulty HTL (High Temp Limit
Safety Shut-Off).
Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Faulty element. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Reference element access instructions.
Cabinet temperature is
not accurate.
Faulty controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Smoker takes excessive
amount of time to
heat.
Climate. Temperatures below 65°F (18°C) may extend heating
time.
Smoker plugged into an
extension cord.
Plug smoker directly into power source. Maximum
length of extension cord is 25ft (8m). Minimum gauge is
12/3.
Door not closed properly. Close door and adjust latch so that door seals
completely around smoker.
Water bowl not properly
located.
Locate water bowl properly on supports. See assembly
steps for proper installation.
Faulty controller. Call Smoke Hollow
®
for replacement at 1-866-475-5180.
Gap between the door
and the smoker.
Improper door alignment. Adjust door hinges.
Damaged door seal. Call Smoke Hollow
®
at 1-866-475-5180 for replacement
door kit.