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9. Warranty Conditions
1.
Free of charge, subject to the following conditions (No. 2 - 6) we will repair any defect or fault
in the unit if it is caused by a proven factory fault and has been advised immediately after appearance
and within 6 months of delivery to the end user. Insignificant deviations of the regular production
quality does not guarantee replacement rights, nor do faults or defects caused by water, by generally
abnormal environment conditions or Force Majeure.
2.
Guarantee Service will be done in the following way: Faulty parts will be repaired or replaced
according to our choice with the correct parts. Faulty units have to be brought to us or our service
centres or to be sent to us or our service centres at customer‘s expenses. The invoice and/or receipt
showing the purchase date and the serial number has to come with the faulty unit, otherwise this will
not be guarantee service. Replaced parts become our property.
3.
The customer loses all rights for guarantee services, if any repairs or adjustments are done to
the units by unauthorized persons and/or if spare parts are used which are nor approved by us. The
right of guarantee service is also lost if fluids other than the original S
OMKE
F
ACTORY
-fluid have been
used or if units are sent to us with full fluid bottles. Also non compliance with the instructions
in this manual or mistakes by incorrect handling/treating of the machine will lead to a loss of
guarantee and also any faults and damages caused by undue force.
4.
Carrying costs caused to warranty services are borne by the customer himself.
5.
Guarantee services do not cause an extension of the guarantee time or the start of a new guarantee
time. The warranty for replaced parts ends with the guarantee time of the whole device.
6.
If a defect/fault can not be repaired by us in a satisfactory time, we will, within 6 months after sale of
the unit, on choice of the customer, either:
- replace the whole unit for free or
- refund the lesser value or
- take back the whole unit and refund the purchase price, but not more than the usual
market price at the time of the refund.
7.
Further claims, especially for damages, losses etc. outside the unit are excluded, if the liability is not
statutory.
Outside the Federal Republic of Germany the warranty conditions of our local agencies take effect. Our local
agencies in and outside the Federal Republic of Germany will provide you with the warranty conditions any
time. In case you send the T
OUR
H
AZER
II make sure that the fluid is removed from the bottle.
Effective only for the Federal Republic of Germany
S
MOKE
F
ACTORY
grants you warranty for the “
Tour Hazer II“
according to the following conditions
