EN
23
6.
TROUBLESHOOTING
This produce complies with the relevant regulations governing the safety of electrical equip-
ment. For safety reasons, any technical inspections or repairs must be performed by qualified
staff, to prevent all hazards for the user.
If the appliance does not work, before calling the After-Sales Service, to avoid unnecessary
expense, check yourself that the operations listed in this troubleshooting table have been car-
ried out.
.
1 Appliance does not
start
Check that:
- plug is properly connected to socket
- door is securely closed
- “Start/Pause” button has been pressed.
2 No water filling
Check that:
-
plug is properly connected to socket
-
door is securely closed
-
water tap is turned on
-
water intake hose filters not fouled.
-
water intake hose not trapped or kinked.
3 No water visible in
washing drum
No malfunction.
The water level is below the level of the glass in the door
because new appliances use very little water to achieve the
same washing and rinsing results.
4 Water not pumped out
Check that:
-
drain hose is not kinked
-
drain pump not fouled.
5 Water not pumped out
after last rinse in deli-
cate fabrics and wool
wash programmes
It is not a malfunction: pause programmed into washing pro-
gramme to prevent creasing of fabrics.
To pump out water, proceed as described in "Programme
End" point.
6 Water takes in and
pumps out water con-
tinually
Check that end of drain hose is not too low down.
7 Strong vibrations dur-
ing spins
Check that:
-
Appliance is properly levelled
-
washing machine not too close to walls or kitchen units
-
internal unit on flexible mounts locked in position.
8 Too
much
foam
formed in tank and
flowing out of drawer
Check that:
-
detergent used is recommended for automatic washing
machines and not for hand washing
-
quantity used is as stated in manual and no more
9 Water on floor
Check that:
-
water intake hose fittings not loose