
EN - 8
What To Do If.....
If the problem cannot be solved or for other types of faults, contact the local after-sales
service.
Problem
Possible causes
Solution
The motor works at a
lower speed than the set
one.
The dough in the bowl is
too thick.
Remove part of it to lighten it.
The motor will not start.
The plug has not been
inserted.
Insert the plug.
The product has not been
activated.
Activate the product by
pressing the ON/OFF
button.
The motor is damaged.
Contact the service centre.
The whisks stop rotating
and the flashing symbol
appears on the
display.
The product is equipped
with a protection device
that interrupts the operation
of the motor in case of
overload.
To reset it, turn off the
appliance, unplug the
product and let it cool for
at least 10 minutes. Then
reconnect the power supply
to the socket.
The accessories do not
fit into their seat.
The place of insertion of
the accessory is not the
correct one.
Respect the shape of the
accessory by coupling it with
its seat.
The appliance complies with European directives 2014/35/EC, 2014/30/EC and 2009/125/EC.
The conformity according to EN60335 clause 11 was verified by using the following preparations:
A. Wire beaters: 5 egg whites. Short Operation Time: 2 mins and 20 seconds. Speed: 9;
B. Optimus beaters: 500 ml cream. Short Operation Time: 4 mins. Speed: 9;
C. Dough hooks: 900g flour + 648g water. Short Operation Time: 5 mins. Speed:9.