PURCHASE
1. Operator selects
1.PURCHASE
on base unit and types in
PURCHASE
amount
2. Press
ENTER
and terminal prompts customer to
PRESENT INSERT
or
SWIPE CARD
3. Operator presents
EFTPOS
terminal to customer
4. Customer taps, inserts or swipes card
a. Insert or swipe - customer follows screen prompts to select account and enter PIN
b. Tap - customer follows screen prompts if required
5. Base and PINpad display
ACCEPTED
or
DECLINED
result
6. EFTPOS Receipt will be offered (depending on receipt print/prompt settings)
7. EFTPOS terminal returns to idle screen ready for next transaction
PURCHASE WITH SIGNATURE
In some cases, the customer may be able to select
ENTER
instead of using their PIN. If this happens the
Merchant Receipt will print with a space for the customer to sign in. The terminal will require the operator
to verify the customer signature and confirm the transaction.
Your Paymark merchant agreement states you must keep a copy of your signed Merchant Receipts. These
will be used to verify the transaction should it be disputed.
CASH OUT
(Contactless not available with cash out transaction type)
1. Operator selects
2.CASH
and types in Cash Out amount
2. Press
ENTER
and terminal prompts customer to
INSERT
or
SWIPE CARD
3. Operator presents EFTPOS terminal to customer
4. Customer inserts or swipes card
5. Customer follows screen prompts to select account and enter PIN
6. Base and PINpad display
ACCEPTED
or
DECLINED
result
7. EFTPOS receipt will be offered (depending on receipt print/prompt settings)
8. EFTPOS terminal returns to idle screen ready for next transaction
PU CASH OUT
(Contactless not available with cash out transaction type)
1. Operator selects
3.PUR/CASH
2. Operator types in Purchase amount and press
ENTER
3. Operator types in Cash out amount and press
ENTER
4. EFTPOS terminal will prompt customer to
INSERT
or
SWIPE CARD
5. Operator presents EFTPOS terminal to customer
6. Customer inserts or swipes card
7. Customer follows screen prompts to select account and enter PIN
8. EFTPOS terminal displays
ACCEPTED
or
DECLINED
result
9. EFTPOS receipt will be offered (depending on receipt print/prompt settings)
10. EFTPOS terminal returns to idle screen ready for next transaction
