SMART 2011 fortwo cabriolet, Гарантия

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>>smart USA Warranty | 2011
D. Notice:
If your vehicle is registered outside of the United States, your vehicle will no
longer be eligible for warranty coverage of any kind . (Vehicles registered to
United States government officials or military personnel on assignment outside
of the United States will continue to be covered .)
6.2 How To Get Towing Service - United States or Canada Only
A.
What To Do:
If your vehicle requires towing due to a defect covered under the smart USA
Limited Warranty, dial toll-free 1-800-762-7887 . Provide your name, vehicle
identification number, license plate number, and your location, including the
telephone number from which you are calling . Briefly describe the nature of
the problem and answer a few simple questions .
You will be given the name of the service provider and an estimated time of
arrival . If you feel you are in an “unsafe situation”, please let us know . With
your consent, we will contact local police or safety authorities .
B. If Unable to Contact 24-Hour Towing Assistance:
If you are unable to contact 24-Hour Towing Assistance and you obtain towing
services on your own, you may submit your original receipts from the licensed
towing or service facility, for services rendered within 30 days of the occurrence .
Be sure to include your vehicle identification number, odometer mileage at the
time of service and current mailing address . We will process the claim based on
vehicle and service eligibility . If eligible, we will reimburse you for the reasonable
amounts you actually paid, based on the usual and customary charges for that
service in the area where they were provided . smart USA determination relating
to reimbursement are final . Correspondence should be mailed to:
smart USA Towing Assistance
1765 Telegraph Road
Bloomfield Hills, MI 48302
Attention: Claims Department
6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty repair made by someone
other than an authorized
smart center
, follow the reimbursement procedure
in Section 6 .1(B) . Get a detailed receipt for the work done . Make sure that the
receipt lists all warranty repairs and parts that were involved . Mail smart USA
Customer Relations (address in Section 7 .2) for reimbursement consideration .
smart USA determination relating to reimbursements are final .