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>>smart USA Warranty

 

| 2011

4.1   Exchanged Parts May Be Used in Warranty Repairs

 

 In the interest of customer satisfaction, smart USA may offer exchange service 
on some vehicle parts . This service is intended to reduce the amount of time your 
vehicle is not available for your use because of repairs . Parts used in exchange 
service may be new, remanufactured, reconditioned, or repaired, depending on 
the part involved .

 

 All exchange parts that might be installed by smart meet smart USA standards, and 
have the same warranties as new parts .

 

 Examples of the parts that might be serviced in this way are:

 

 • engine assemblies;

 

• transmission assemblies;

 

• instrument cluster assemblies;

 

• radios, tape, CD and DVD players;

 

• speedometers; and

 

• powertrain control modules .

 
 

 To help control suspected ozone-depleting agents, the EPA requires the capture, 
purification, and reuse of automotive air-conditioning refrigerant gases . As a 
result, a repair to the sealed portion of your air-conditioning system may involve 
the installation of purified reclaimed refrigerant .

 

4.2 

Pre-Delivery Service

 

 A defect in or damage to the mechanical, electrical, sheet-metal, paint, trim, and 
other components of your vehicle may have occurred at the factory or while it was 
being shipped to the 

smart center

 . You should carefully inspect your vehicle at the 

time of delivery and report any damage to your 

smart center

 .

 

 Such a defect or damage is usually detected and corrected at the factory . In 
addition, 

smart centers

 must inspect each vehicle before delivery . They may 

repair any defects or damage detected before the vehicle is delivered to you  
or as reported by you at the time of delivery .

4.3 

Production Changes

 

 Changes may be made in vehicles sold by smart USA and its 

smart centers

 at any 

time without incurring any obligation to make the same or similar changes on 
vehicles previously built or sold .

>4. Other Terms of Your Warranties

Содержание 2011 fortwo cabriolet

Страница 1: ...smart USA Warranty 2011 smart fortwo coupe and smart fortwo cabriolet...

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Страница 3: ......

Страница 4: ...4 Yr 50 000 7 Yr 70 000 8 Yr 80 000 smart USA Limited Warranty Corrosion Perforation Warranty Federal Emission Systems Warranty Federal Emission Performance Warranty California Emission Performance Wa...

Страница 5: ...es 4 1 Exchanged Parts May Be Used in Warranty Repairs 10 4 2 Pre Delivery Service 10 4 3 Production Changes 10 4 4 Governing Law and Other Terms 11 5 Emission Warranties Required by Law 5 1 Federal E...

Страница 6: ...ercial purposes then these implied warranties do not apply and smart USA completely disclaims them to the extent allowed by law Some states do not allow limitations on how long an implied warranty las...

Страница 7: ...o repair any vehicle under warranty C Items Covered by Other Warranties The following are covered by separate warranties offered by their makers They are not covered by the smart USA Limited Warranty...

Страница 8: ...tion and Operation Requirements The smart USA Limited Warranty covers your vehicle only if it was built for sale in the United States it is registered in the United States it is driven mainly in the U...

Страница 9: ...ed in this booklet Examples of some of these changes are installing non smart USA parts components or equipment such as a non smart USA radio or speed control and using special non smart USA materials...

Страница 10: ...d chips in painted surfaces or damage from collision 3 3 Other Costs Not Covered Your warranties do not cover the costs of repairing damage caused by poor or improper maintenance Nor do they cover dam...

Страница 11: ...ds or using any fluid that does not meet the minimum recommendations in your Operator s Manual or Scheduled Maintenance Guide 3 6 Total Loss Salvage Junk or Scrap Vehicles Not Covered A vehicle has no...

Страница 12: ...of automotive air conditioning refrigerant gases As a result a repair to the sealed portion of your air conditioning system may involve the installation of purified reclaimed refrigerant 4 2 Pre Deli...

Страница 13: ...smart USA covers all of these parts under the smart USA Limited Warranty for 2 years or 24 000 miles whichever occurs first Air system controls electronic fuel injection system including injector eva...

Страница 14: ...necticut Rhode Island or Pennsylvania the California Emission Warranty described in Section 5 3 also applies 5 2 Federal Emission Performance Warranty This warranty supplements the Federal Emission Sy...

Страница 15: ...vehicle fails a Smog Check test all necessary repairs and adjustments will be made by smart USA to ensure that your vehicle passes the inspection This is your emission control system PERFORMANCE WARR...

Страница 16: ...replacement will be made at no charge to you for diagnosis parts or labor Any other parts damaged by the failure of a defective part will also be repaired or replaced In addition if your vehicle fails...

Страница 17: ...vehicle to a smart center If the smart center charges you for repairs which you feel should be covered under your warranty please get a detailed receipt for the work done Make sure that this receipt...

Страница 18: ...our Towing Assistance and you obtain towing services on your own you may submit your original receipts from the licensed towing or service facility for services rendered within 30 days of the occurren...

Страница 19: ...of charge If you want more information about getting service under the Federal Emission Warranty or the Performance Warranty or if you want to report what you think is a violation of these warranties...

Страница 20: ...u should review with Smart USA any questions you have about the emission warranty Reimbursement for parts will be based on smart USA suggested retail price Reimbursement for labor will be based on sma...

Страница 21: ...l acknowledge your contact and explain smart USA position C The Better Business Bureau BBB Mediation Arbitration Program smart USA and your dealer are committed to customer satisfaction Normally any c...

Страница 22: ...A requires that you first notify smart USA in writing of any service difficulty that you may have experienced so that we can have a chance to make any needed repairs before you are eligible for remedi...

Страница 23: ...ve had done on your vehicle in your Maintenance Log 8 2 Where To Go For Maintenance smart USA recommends that you return to the smart center from whom you bought your vehicle for all maintenance servi...

Страница 24: ...smart USA Warranty 2011...

Страница 25: ...23 22...

Страница 26: ......

Страница 27: ...PLACE STAMP HERE...

Страница 28: ...smartusa com smart a Daimler Brand OWG2011 1 d...

Страница 29: ...IP Tape Here No Staples Tape Here No Staples PLACE STAMP HERE smart USA Customer Relations 1765 Telegraph Road Bloomfield Hills MI 48302 Name Street Address City State ZIP Tape Here No Staples Tape He...

Страница 30: ...e q Mr q Mrs q Ms Last Name First Name Middle Initial Address Number Street Apt Suite City State Zip AM Phone PM Phone Email Cell Phone VIN Current Date Date of Change of Status q Sold Privately Print...

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