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TAS Interlock Program

SSI 20/20 - 20/30 User Guide

CCIN-001 V1.5 June 2015

Contents

About Smart Start Interlocks

Release of participants data

When travelling

About our service agents

Service schedule

Rolling retest procedure

Program violations

Violation count down/permanent lockout & unlock codes

Common causes of unexpected breath sample violations

End of program procedure Court ordered program

Service Centre listing

Head unit diagram & keypad short cuts

SSI 20/20 - 20/30 G4 Camera

SSI 20/20 - 20/30 quick start reference

Displayed messages after taking a test

Head unit LCD messages

Caring for your device & corrective procedures

General advice

Frequently asked questions

Key terms and information

Equipment replacement & Interlock fees

Concession cards

Customer feedback

Car service logs

Participant program details

Web & Social Media

Содержание SSI 20/20

Страница 1: ...ACT SSI 20 20 20 30 User Guide 1300 256 900 ...

Страница 2: ...ample violations 8 End of program procedure Court ordered program 9 Service Centre listing 10 Head unit diagram keypad short cuts 11 SSI 20 20 20 30 G4 Camera 12 SSI 20 20 20 30 quick start reference 13 Displayed messages after taking a test 15 Head unit LCD messages 16 Caring for your device corrective procedures 18 General advice 19 Frequently asked questions 20 Key terms and information 22 Equi...

Страница 3: ...of its most up to date alcohol Interlock devices the SSI 20 20 and SSI 20 30 These alcohol Interlock devices have been installed in thousands of vehicles across the globe Under the current re licencing scheme participants are required to allow Smart Start Interlocks to release their alcohol interlock data to RTA By signing the lease agreement form the participant authorises Smart Start Interlocks ...

Страница 4: ...tact head office for an unlock code Please keep in mind that lease fees continue even if you are not using the vehicle and multiple lease payments may be required on your return for service Please be sure to make servicing arangements prior to comencing with your travel plans Smart Start Interlocks has appointed fully trained qualified and trusted automotive professionals to be our service agents ...

Страница 5: ...Violation Re test A violation re test will be required if a positive sample has been recorded The first re test will occur after a 5 minute violation count down If you provide a positive sample after your first re test count down expiresthe device will onc again lock out this time for 30 minutes Rolling Re test A rolling re test is a test that is randomly requested by the interlock device while th...

Страница 6: ...hat you must find a safe place and pull over 4 Drink water 5 Provide a breath sample 6 Once a pass breath sample has been provided you can continue driving Please note even if you have arrived at your destination and are about to switch the Vehicle OFF you must still provide a test Failure to provide a test is a violation and will put the device into early recall It is important that you provide a...

Страница 7: ...red to provide a breath sample at random times ranging from 15 minutes to 60 minutes Once the vehicle as been started if the device says BLOW you are required to provided a breath sample Missing a rolling retest request is counted as a violation If a test is missed the device will imediately activate the horn and indicators and ask for another test Once the vehicle is turned off the device will lo...

Страница 8: ...expired your device will permanently lock out and an unlock code will be required to re activate the device Unlock codes Unlock codes cost 55 00 per code and a limit of 2 codes per service period You have 6 hours once the code has been entered before the device lock out Once the 2 codes have been used the vehicle will then need to be towed to your service centre at your cost To obtain an unlock co...

Страница 9: ...ositive breath tests as they may contain ethanol Fermenting food products may also cause unexpected readings It is recommended that you do not consume any of the above within 10 minutes before giving a test or while driving It also recommended not to eat or drink anything apart from water 10 minutes before a giving test Be aware you are required to provide random breath tests while the car is runn...

Страница 10: ...nce with the interlock program conditions over the term of the interlock period The RTA s decision to remove the I condition will be based on this report and any other rele vant information Before you can drive without an interlock you will need to obtain a replacement li cence from the RTA with the I condition removed Driving on an I condition licence without an interlock device installed may inp...

Страница 11: ... 8 30am 5 30pm Wednesday 8 30am 5 30pm Thursday 8 30am 5 30pm Friday 8 30am 5 30pm Saturday 8 30am 2 00pm Sunday Closed Albion Park Rail Frankies Auto Electrics Custom Car Audio 69 Princess Hwy Albion Park Rail NSW 2527 Ph 02 4257 2636 Albury Wodonga Bartlett Automotive 521 Nurigong St South Albury NSW 2640 Ph 02 6041 3999 Batemans Bay Orient Street Motors 33 Cranbrook Rd Batemans Bay NSW 2536 Ph ...

Страница 12: ...ng 5 Creates call code for a lockout code 9 Head and relay serial numbers 0 To enter unlock code 1 Mouthpiece 2 Status LED s 3 LCD Liquid Crystal Display 4 Keypad 5 Cord Strain Relief 6 Air vent 7 Head nipple 8 Speaker 9 Serial Number Barcode 10 Curly Cord 1 10 9 8 7 6 5 4 3 2 Key functions of the SSI 20 20 are the same as SSI 20 30 functions 11 ...

Страница 13: ...n an upright position and looking into the camera for positive identification The pictures taken provide a record of the person providing the test and then compared to the reference photo on the participants file There will also be a privacy notification stick er attached to the windscreen either above or below the camera to alert the person blowing into the device that they will have their pictur...

Страница 14: ...ble breath contaminants The LCD will then display BLOW and the right LED will be green and flashing Take a deep breath then blow into the device a long tone will sound approx 5 seconds this tone will stop once the required sample has been made The LCD will display TEST SSI 20 20 Requires Blow Hum technique Please Call Smart Start Interlocks on 1300 256 900 for assistance or alternatively view the ...

Страница 15: ...the vehicle START and a count down will appear on the screen You will have 3 minutes to start the engine before the device will ask you to re take the test You can now start your vehicle Please note the unit will ask for further random tests once the vehicle has started Please Call Smart Start Interlocks on 1300 256 900 for assistance or alternatively view the training videos on our website www sm...

Страница 16: ... to sensor You can not start your vehicle retest required FAIL Right Flash red once Alcohol tetected 0 020 BrAC You can not start your vehicle for 5 minutes VIOL Right Flash red once High alcohol level detected You can not start your vehicle for 5 minutes When the display reads BLOW HARDER BLOW SOFTER HUM LOUDER DON T INHALE MOUTH CLOSER VIOL or FAIL you must take and pass another breath test befo...

Страница 17: ...PER Blockage in the breath pathway detected This may be caused by your hands covering the back vent PLEASE RETRY Fuel cell did remain stable before sample taken ABORT PUMP Pump failed to pull sample and may have a fault Please contact head office ABORT LOCK Locked Abort count exceeded RESTART Engine can be started within the specified time BLOW unit requires a retest within the stated amount of ti...

Страница 18: ...ng your monthly service SLOCK 0 d 00 The device is in lockout due to missing your monthly service You must call head office for assistance RECALL H Vehicle battery flat or unit diagnostic check needed Please contact head office TEST Unit is testing the breath sample WARN You can start the vehicle FAIL You are not able to start the vehicle VIOL You are unable to start the vehicle LOCK Unit is in te...

Страница 19: ... start please switch off the ignition and wait 10 minutes until the head automatically shuts off when the lights switch off Once this happens please turn the ignition on and try again Should the symptom continue please call Smart Start Interlocks for support Jump Starting Flat Battery If the battery in your vehicle has gone flat and the vehicle needs to be jump started you must contact Smart Start...

Страница 20: ...reshening agents just before taking a test Most of these contain alcohol Keep the unit in its mount so the display is visible With the radio playing loud or a window down you may not hear the audible tone the Interlock device will make when it is ready for a retest If you can see the display you will notice the RETEST indication An optional LED light is available for participants who are hearing i...

Страница 21: ... Interlock shuts the car down on my way to an important Meeting The SSI 20 20 20 30 is designed to prevent the starting of a vehicle if a breath test is not passed There is only one wire interrupted for the installation of the ignition Interlock device and it serves no other purpose than to send the signal to the starter for the vehicle to start once the test is passed If the individual fails a te...

Страница 22: ...hicle to one of our service centres to have an unscheduled service A maximum of 2 unlock codes can be issued per service period at a cost of 55 00 each Once 2 codes have been issued and have expired the car will need to be towed at the participants expense Q The ignition Interlock just aborts and I can t start my vehicle The majority of all aborts are caused by improperly blowing into the interloc...

Страница 23: ...ck device will again not allow you to start the vehicle and will lockout for 5 minutes Service Lockout A service lockout occurs when you have gone past your lockout day and the device has entered into a 7 day countdown timer The display will read SLOCK d The first represents the number of days the second represents the hours until the device goes into permanent lockout Once the device displays LOC...

Страница 24: ...plies to damaged lost stolen or accidental damage of goods Stolen goods must be supported by a Police Report If a police report has not been supplied to head office within 7 days the participant will be billed the full cost of unrecovered items Head Piece 1 036 00 Logger 772 00 Camera 720 00 Relay Harness 77 00 Curly Cord 66 00 Misc When complete unit requires replacement 132 00 Total Device Repla...

Страница 25: ...nterlock Device End of program 99 00 Loss Protection Plan Monthly fee Caps replacement of the unit to 450 00 5 00 Temporary Unlock Code Unlock of unit in a permanent lockout condition 55 00 Unscheduled Service A service outside the normal service period 65 00 Early Termination Fee Termination of contract if removed before 6 onths 200 00 Transfer Fee Removing Device from one vehicle and re installi...

Страница 26: ...e they receive the full benefit by providing a current income statement they are entitled to receive a 35 discount on the monthly servicing To be eligible participants must sign a Centrelink confirmation consent form and comply with Smart Start Interlocks Concession Card Policy Examples of valid concession cards are below 25 ...

Страница 27: ...establish our relationship with our participants and enable us to continually improve our customer service quality Lodging Feedback In Person Visit one of our service agents see listing of agents in this booklet OR Visit our Head Office at Unit 1 11 Zakwell Circuit Coolaroo Victoria 3048 Electronically www smartstartinterlocks com au Contact page By Post Smart Start Interlocks PO Box 26 Somerton V...

Страница 28: ...unsure about the operation of the unit have them call Smart Start Interlocks Head Office on 1300 256 900 before servicing the vehicle Have them complete the car service log form below with the appropriate receipts attached so you can provide reasons for disconnections faults and or other possible violations Company Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ...

Страница 29: ...y Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service 28 ...

Страница 30: ...y Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service Company Name Phone Number Company ABN Reason for Service 29 ...

Страница 31: ...________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________...

Страница 32: ...oadable documents www smartstartinterlocks com au You can also follow us on Social media smartstartaus https www facebook com smartstartinterlocks Training Videos Both the Participant Breath Technique videos are available on our website and You Tube www smartstartinterlocks com au http www youtube com smartstartinterlocks 31 ...

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