Chapter 6: Appendices
Limited Warranty Statement
A. Extent of limited warranty
1. SmartAVI Technologies, Inc. warrants to the end-user customers that the SmartAVI product
specified above will be free from defects in materials and workmanship for the duration of 1
year, which duration begins on the date of purchase by the customer. Customer is responsible
for maintaining proof of date of purchase.
2. SmartAVI limited warranty covers only those defects which arise as a result of normal use of
the product, and do not apply to any:
a. Improper or inadequate maintenance or modifications
b. Operations outside product specifications
c. Mechanical abuse and exposure to severe conditions
3. If SmartAVI receives, during applicable warranty period, a notice of defect, SmartAVI will at its
discretion replace or repair defective product . If SmartAVI is unable to replace or repair defective
product covered by the SmartAVI warranty within reasonable period of time, SmartAVI shall
refund the cost of the product.
4. SmartAVI shall have no obligation to repair, replace or refund unit until customer returns
defective product to SmartAVI.
5. Any replacement product could be new or like new, provided that it has functionality at least
equal to that of the product being replaced.
6. SmartAVI limited warranty is valid in any country where the covered product is distributed by
SmartAVI.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW , NEITHER SMARTAVI NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESSED OR IMPLIED ,
WITH RESPECT TO THE SMARTAVI PRODUCT , AND SPECIFICALLY DISCLAIM IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY , AND FITNESS FOR A PARTICULAR
PURPOSE
C. Limitations of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers
sole and exclusive remedies
TO THE EXTENT ALLOWED BY LOCAL LAW , EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH
IN THIS WARRANTY STATEMENT , IN NO EVENT WILL SMARTAVI OR ITS THIRD PARTY SUPPLIERS BE
LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHETHER
BASED ON CONTRACT , TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall
be considered modified to be consistent with such law.
