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SMA SUNNY BOY STORAGE 2.5, Руководство по эксплуатации

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11  Troubleshooting

SMA Solar Technology AG

Operating manual

SBS25-1VL-10-BE-en-13

94

Event number

Message, cause and corrective measures

10340

Webconnect disabled

The Webconnect function has been switched off. This means that the inverter
can not communicate with Sunny Portal without an additional SMA communi-
cations product (e.g. Sunny Home Manager).

• If the inverter is to communicate with Sunny Portal without an additional

SMA communication product, switch the Webconnect function on.

10420

Internal consumption control was started

The battery is automatically charged or discharged depending on the pur-
chased electricity or the grid feed-in.

10421

Internal consumption control was stopped

The automatic charging or discharging of the battery stopped due to an exter-
nal control command.

10422

Only charging operation in internal consumption mode

The battery is charged only when increased self-consumption is active. The
battery is only charged again once there is sufficient PV power in the system.

10425

The device switches off

The battery is switched off in order to protect against deep discharge. The in-
verter can only be recommissioned once it has been disconnected from the
utility grid.

10517

Dynamic active power limitation started.

The inverter limits the active power of the PV inverters to the set limit.

10518

Dynamic active power limitation terminated.

The inverter terminated the active power limitation of the PV inverters.

10520

Supplied power: [xx] W (permitted value: [xx] W)

The set active power limitation cannot be met.

Corrective measures:

• Ensure that the correct active power limitation has been configured.
• Ensure that the PV inverters have been configured correctly.
• Ensure that the communication between battery inverter and PV inverter

functions perfectly.

• Ensure that no external feeders are in the system.

10521

Active power was limited today for [xx] minutes.

The active power limitation of the PV inverters was limited for the specified
time.

27103

Set parameter

The parameter change has been adopted.

Содержание SUNNY BOY STORAGE 2.5

Страница 1: ...SBS25 1VL 10 BE en 13 Version 1 3 ENGLISH Operating manual SUNNY BOY STORAGE 2 5 ...

Страница 2: ...me statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that product improvements and field usage experience may cause SMA Solar Technology AG to make changes to these specifications without advance notice or per contract provisions in ...

Страница 3: ... 15 4 1 Product Description 15 4 2 Symbols on the Product 16 4 3 Interfaces and Functions 18 4 4 LED Signals 19 4 5 System Overview 21 4 5 1 Circuitry Overview 22 4 5 2 Communication Overview 23 4 6 Battery Management 24 4 6 1 Battery Use by Systems for Increased Self Consumption 24 5 Mounting 25 5 1 Requirements for Mounting 25 5 2 Mounting the Inverter 27 6 Electrical Connection 30 6 1 Overview ...

Страница 4: ...2 Logging In and Out of the User Interface 54 8 3 Start Page Design of the User Interface 56 8 4 Starting the Installation Assistant 59 8 5 Activate WPS Function 60 8 6 Switching WLAN On and Off 60 8 7 Changing the Password 61 8 8 Changing Operating Parameters 62 8 9 Configuring the Country Data Set 63 8 10 Configuring the Active Power Mode 64 8 11 Configuring the Modbus Function 65 8 12 Activatin...

Страница 5: ...lar Technology AG Operating manual SBS25 1VL 10 BE en 13 5 12 Decommissioning the Inverter 96 13 Procedure when Replacing a Battery 99 14 Technical Data 100 15 Spare Parts 104 16 Contact 105 17 EU Declaration of Conformity 108 ...

Страница 6: ...ives Knowledge of and compliance with this document and all safety information Knowledge of and compliance with the documents of the battery manufacturer with all safety information 1 3 Content and Structure of this Document This document describes the mounting installation commissioning configuration operation troubleshooting and decommissioning of the product as well as the operation of the prod...

Страница 7: ...bing activities to be performed by qualified persons only 1 6 Typographies in the Document Typography Use Example bold Messages Terminals Elements on a user interface Elements to be selected Elements to be entered Connect the insulated conductors to the terminals X703 1 to X703 6 Enter 10 in the field Minutes Connects several elements to be selected Select Settings Date Button Key Button or key to...

Страница 8: ...rd Code Form SMA GRID GUARD 10 0 Grid management services through SMA Inverter Technical Information Efficiency and Derating Efficiency and derating behavior of the SMA inverters Technical Information Parameters and Measured Values Overview of all inverter operating parameters and their configura tion options Technical Information SMA and SunSpec Modbus Interface Information on the Modbus interfac...

Страница 9: ...ead to personal injury All components must remain within their permitted operating ranges and their installation requirements at all times The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator Use SMA products only in accordance with the information provided in the enclosed documentation and with the locally applicable laws...

Страница 10: ... all work on the product Observe all safety information of the battery manufacturer DANGER Danger to life due to electric shock when live components are touched on opening the product High voltages are present in the live parts and cables inside the product during operation Touching live parts and cables results in death or lethal injuries due to electric shock Do not open the product DANGER Dange...

Страница 11: ... WARNING Danger to life due to fire or explosion when batteries are fully discharged A fire may occur due to incorrect charging of fully discharged batteries This can result in death or serious injury Before commissioning the system verify that the battery is not fully discharged Do not commission the system if the battery is fully discharged If the battery is fully discharged contact the battery ...

Страница 12: ...ue to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted Transport and lift the product carefully Take the weight of the product into account Wear suitable personal protective equipment for all work on the product NOTICE High costs due to inappropriate Internet tariff Depending on use the data volume of the product transferred v...

Страница 13: ...nts valid from April 27 2019 the names and units of grid parameters were changed This change is valid from firmware version 3 00 00 R if a country data set for fulfilling the EU grid connection requirements valid from 2019 04 27 is set Names and units of grid parameters for inverters with firmware version 2 99 99 R are not affected by this change and remain valid This also applies from firmware ve...

Страница 14: ...D 1 Cylindrical screw M5x16 E 1 Spring lock washer F 1 Washer G 1 Connecting terminal plate for the AC connection H 1 Plug for the battery communication connection I 1 Positive DC connector K 1 Negative DC connector L 2 Sealing plug M 1 Quick reference guide with password label on the rear side The label contains the following information PIC Product Identification Code identification key for regi...

Страница 15: ...ct Overview 4 1 Product Description B A D C Figure 2 Design of the product Position Designation A Connection cap Connection area with cable glands for connection to the utility grid the battery communication cable and a network cable B LEDs The LEDs indicate the operating state of the product ...

Страница 16: ...ion to the user interface of the inverter via WLAN Device specific characteristics 4 2 Symbols on the Product Symbol Explanation Beware of a danger zone This symbol indicates that the product must be additionally grounded if addi tional grounding or equipotential bonding is required at the installation site Beware of electrical voltage The product operates at high voltages Beware of hot surface Th...

Страница 17: ...ing conductor Alternating current Direct current The product is has no galvanic isolation WEEE designation Do not dispose of the product together with the household waste but in accor dance with the disposal regulations for electronic waste applicable at the in stallation site The product is suitable for outdoor installation Degree of protection IP65 The product is protected against the penetratio...

Страница 18: ...hput and state of charge of the battery on the user interface login page You therefore have an overview of the most important inverter and battery data without having to log into the user interface The Smart Inverter Screen is deactivated by default The Smart Inverter Screen can be activated via the user interface once the inverter has been commissioned SMA Speedwire The product is equipped with S...

Страница 19: ...interface of the product is only designed for temperatures down to 20 C Deactivate the WLAN interface at low temperatures see Section 8 6 page 60 Modbus The product is equipped with a Modbus interface The Modbus interface is deactivated by default and must be configured as needed The Modbus interface of the supported SMA products is designed for industrial use via SCADA systems for example and has...

Страница 20: ...lowing Event occurred If an event occurs a distinct event message and the corresponding event number will be displayed in addition on the product user inter face or in the communication product e g SMA Data Manager The blue LED flashes slowly for approx one minute Communication connection is being established The inverter is establishing a connection to a local network or is es tablishing a direct...

Страница 21: ...nology AG Operating manual SBS25 1VL 10 BE en 13 21 4 5 System Overview SUNNY HOME MANAGER SMA ENERGY METER SUNNY PORTAL CUSTOMER SYSTEM Alternating current SMA PV SYSTEM Solar energy Communication LOAD UTILITY GRID SMA STORAGE SYSTEM ...

Страница 22: ...RAGE 3 SUNNY HOME MANAGER SMA ENERGY METER 3 3 3 3 SUNNY BOY Control cable PV MODULE BATTERY max 63 A Grounding conductor Line conductor Neutral conductor DC cabel DC cabel LOAD DISTRIBUTION BOARD GRID CONNECTION POINT with energy meter of the grid operator UTILITY GRID max 16 A max 50 A Figure 3 Circuitry overview example ...

Страница 23: ...ing manual SBS25 1VL 10 BE en 13 23 4 5 2 Communication Overview SUNNY PORTAL SUNNY HOME MANAGER SMA ENERGY METER SUNNY BOY STORAGE Ethernet LAN CAN SUNNY BOY Public Internet SWITCH INTERNET ROUTER Radio BATTERY Figure 4 Design of system communication ...

Страница 24: ...OC every 24 hours If the SOC is in range D the battery is recharged from the utility grid until the upper limit of range B is reached If the utility grid is not available the batteries cannot be recharged D Minimum width of deep discharge protec tion range BatRes The battery inverter recharges the con nected batteries The recharging process does not stop until range A is reached If the utility gri...

Страница 25: ...ct see Section 14 Technical Data page 100 The mounting location must not be exposed to direct solar irradiation If the product is exposed to direct solar irradiation the exterior plastic parts might age prematurely and overheating might occur When becoming too hot the product reduces its power output to avoid overheating The mounting location should be freely and safely accessible at all times wit...

Страница 26: ...arances If you maintain the recommended clearances adequate heat dissipation will be ensured Thus you will prevent power reduction due to excessive temperature Maintain the recommended clearances to walls as well as to other inverters or objects If multiple inverters are mounted in areas with high ambient temperatures increase the clearances between the inverters and ensure sufficient fresh air su...

Страница 27: ...itable for the support surface and the screws CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted Transport and lift the product carefully Take the weight of the product into account Wear suitable personal protective equipment for all work on the product Procedure 1 CAUTION Risk of injury due to dama...

Страница 28: ...s by aligning the metal brackets accordingly 8 Ensure that the inverter is securely in place 9 NOTICE Damage to the product due to sand dust and moisture ingress if the DC inputs are not closed The product is only properly sealed when all unused DC inputs are closed with DC connectors and sealing plugs Sand dust and moisture penetration can damage the product and impair its functionality Seal all ...

Страница 29: ...3 29 11 Insert the sealing plug into the DC connector B a tter y 12 Insert the DC connectors with sealing plugs into the corresponding DC inputs on the inverter click The DC connectors snap into place 13 Ensure that the DC connectors with sealing plugs are securely in place ...

Страница 30: ...ands at the connection cap Position Designation A DC connectors for connecting the battery power cable B Pin connector for connecting the network cable C Pin connector for connecting the data cable of the battery D Jack for the AC connection E Connection point for an additional grounding F Cable gland for the AC connection G Cable gland with cable support sleeve for connecting the network cable an...

Страница 31: ...switches Do not use screw type fuses as load break switches Use a load break switch or circuit breaker as a load disconnection unit for information and design examples see the Technical Information Circuit Breaker at www SMA Solar com In PV systems with multiple inverters protect each inverter with a separate circuit breaker Make sure to observe the maximum permissible fuse protection see Section ...

Страница 32: ... Section 8 13 page 66 Safety in accordance with IEC 62109 when the grounding conductor monitoring is deactivated In order to guarantee safety in accordance with IEC 62109 when the grounding conductor monitoring is deactivated you have to connect additional grounding In order to guarantee safety in accordance with IEC 62109 when the grounding conductor monitoring is deactivated you have to connect ...

Страница 33: ...eter of the cable is 5 mm to 7 mm thread the AC cable through the cable gland directly If the external diameter of the AC cable is 8 mm to 13 mm first remove the inner sealing ring from the cable gland and then thread the AC cable through the cable gland When doing so ensure that the outer sealing ring is positioned correctly in the cable gland 3 4 1 2 5 Dismantle 70 mm of the AC cable 6 Shorten L...

Страница 34: ...Plug the terminal block with the connected conductors for the AC connection into the slot in the inverter until the terminal block clicks into place L N L N 12 Ensure that the terminal block is securely in place by slightly pulling it 6 2 3 Connecting Additional Grounding If additional grounding or equipotential bonding is required locally you can connect additional grounding to the inverter This ...

Страница 35: ...clamping bracket and tighten the screw TX25 torque 6 Nm 2 1 6 3 Connecting the Network Cables DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages e g in the event of a flash of lightning can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is...

Страница 36: ...RJ45 of Cat5 Cat5e or higher Shielding SF UTP S UTP SF FTP or S FTP Number of insulated conductor pairs and insulated conductor cross section at least 2 x 2 x 0 22 mm Maximum cable length between two nodes when using patch cables 50 m 164 ft Maximum cable length between two nodes when using installation cables 100 m 328 ft UV resistant for outdoor use Procedure 1 When using a self assembly network...

Страница 37: ...ing CAN communication cable Communication between Inverter and Battery Communication between the inverter and the battery takes place via the battery communication cable via CAN bus Additionally required material not included in the scope of delivery One battery communication cable for the communication between inverter and battery Requirement for the communication cable Twisted pair conductors Ca...

Страница 38: ...ert the data cable of the battery through the cable gland 4 Dismantle the data cable of the battery 5 Strip the insulation off the wires The CAN L and CAN H must be a twisted pair 6 If necessary trim unused insulated conductors flush with the cable sheath or fold it over the cable sheath 7 Twist the cable shield together and insert it into a bootlace ferrule 1 5 mm without collar together with the...

Страница 39: ...the terminal points tightly by pulling slightly on the conductors 11 Insert the terminal block into the jack on the right of the network jack The terminal points must face forwards and the operating levers must face to the rear towards the mounting surface L N 12 Ensure that the terminal block is plugged into the jack tightly 13 Press the cable support sleeve into the cable gland 14 Screw the swiv...

Страница 40: ...s in death or serious injury due to electric shock Disconnect the product and battery from voltage sources and make sure it cannot be reconnected before working on the device Do not touch non insulated parts or cables Do not disconnect the DC connectors under load Wear suitable personal protective equipment for all work on the product Observe all safety information of the battery manufacturer The ...

Страница 41: ...p to the stop When doing so ensure that the stripped cable and the DC connector are of the same polarity B a tter y 3 Press the clamping bracket down until it audibly snaps into place B a tter y The stranded wire can be seen inside the clamping bracket chamber B a tter y 4 If the stranded wire is not visible in the chamber the cable is not correctly inserted and the connector must be reassembled T...

Страница 42: ...tors of the PV field were accidentally connected to the battery inverter the high voltages of the PV field are present at the DC conductors The removal of the DC connectors results in death or serious injury due to electric shock and electric arc Leave the DC connectors plugged on the battery inverter Stop working on the inverter and only once it is dark unlock and then remove the DC connectors an...

Страница 43: ...tery inverter Stop working on the inverter and only once it is dark unlock and then remove the DC connectors and assemble again If you would like to leave the system before troubleshooting secure the danger zone against unauthorized entry e g with a fence DANGER Danger to life due to electric shock when touching exposed DC conductors or DC plug contacts if the DC connectors are damaged or loose Th...

Страница 44: ...e tool into one of the side slots only to release the locking mechanism and do not pull on the cable 2 1 2 Remove the DC connector swivel nut B a tter y 3 Unlock the DC connector To do this insert a flat blade screwdriver blade width 3 5 mm into the side catch mechanism and pry the catch mechanism open 2 3 1 B a tter y 4 Carefully pull the DC connector apart 5 Release the clamping bracket To do so...

Страница 45: ...ter with Sunny Portal This section describes the commissioning procedure and gives an overview of the steps you must perform in the prescribed order Procedure See 1 Commission the inverter Section 7 2 page 46 2 Establish a connection to the user interface of the inverter There are various connection options to choose from for this Direct connection via WLAN Direct connection via Ethernet Connectio...

Страница 46: ...arged contact the battery manufacturer for further proceedings Only charge fully discharged batteries as instructed by the battery manufacturer Requirements The AC circuit breaker must be correctly rated and mounted The inverter must be correctly mounted All cables must be correctly connected Procedure 1 Switch on the AC circuit breaker 2 Switch on the battery or the load break switch of the batte...

Страница 47: ...owing information Device name Inverter serial number Inverter firmware version B User information Provides brief information on the listed configuration options C Skip configuration Offers the option of skipping the inverter configura tion and going directly to the user interface not rec ommended the inverter cannot be operated without configuration D Checkbox Allows you to choose not to have the ...

Страница 48: ... Assistant Recommended Procedure 1 Select the configuration option Configuration with Installation Assistant The installation assistant will open 2 Follow the installation assistant steps and make the settings appropriate for your system 3 For every setting made in a step select Save and next In the last step all made settings are listed in a summary 4 To correct settings you made select Back navi...

Страница 49: ...frequency The self test changes the upper and lower disconnection values for each protective function on a linear basis for frequency monitoring and voltage monitoring As soon as the measured value exceeds the permitted disconnection threshold the inverter disconnects from the utility grid In this way the inverter determines the reaction time and checks itself After the self test has been complete...

Страница 50: ...e 1 Open the web browser of your end device enter the IP address 169 254 12 3 in the address bar and press the enter key 2 Web browser signals a security vulnerability After the IP address has been entered a message might appear indicating that the connection to the user interface of the product is not secure SMA Solar Technology AG guarantees the security of the user interface Continue loading th...

Страница 51: ... The procedure can be different depending on the end devices If the procedures described do not apply to your end device establish the direct connection via WLAN as described in the manual of your end device The following connection options ar available Connection to SMA 360 App Connection with WPS Connection with WLAN network search Connection to SMA 360 App Requirements An end device with camera...

Страница 52: ... Open the web browser of your end device and enter http smalogin net in the address bar The login page of the user interface is displayed 5 If the login page of the user interface does not open enter the IP address 192 168 12 3 or if your end device supports mDNS services SMA serial number local or http SMA serial number in the address bar of the web browser 8 1 3 Establishing a Connection via Eth...

Страница 53: ...nd press the enter key 2 Web browser signals a security vulnerability After the IP address has been entered a message might appear indicating that the connection to the user interface of the product is not secure SMA Solar Technology AG guarantees the security of the user interface Continue loading the user interface The login page of the user interface opens 8 1 4 Establishing a Connection via WL...

Страница 54: ... an iOS operating system Use an end device that does not have an iOS operating system for importing and exporting files Procedure Enter the IP address of the inverter in the address bar of the web browser The login page of the user interface opens 8 2 Logging In and Out of the User Interface After a connection to the user interface of the inverter has been established the login page opens Log onto...

Страница 55: ...User user group 3 In the Repeat password field enter the password again 4 Click on Save 5 In the New password field enter a password for the Installer user group Assign a uniform password to all SMA devices to be registered in a system The installer password is also the system password 6 In the Repeat password field enter the password again 7 Click on Save and log in The Configuring the Inverter p...

Страница 56: ...8 Operation SMA Solar Technology AG Operating manual SBS25 1VL 10 BE en 13 56 8 3 Start Page Design of the User Interface C B E F D A Figure 12 Design of the user interface s start page example ...

Страница 57: ...us viewlet However only the higher priority event is displayed If for example there is a Warning and an Error present at the same time only the Error will be displayed Device configuration Various settings for the inverter can be made here The selection available is dependent on which user group you are logged in as and the operating system of the device with which the user interface has been call...

Страница 58: ...tatus Displays whether the inverter and or the battery is are currently in a fault free operating state or whether there is an event type Error or Warning present Feed in management Displays whether the inverter is currently limiting its active power Nominal energy throughput of the battery Indicates how much energy has been charged to the battery and how much has been discharged from the battery ...

Страница 59: ...s highlighted in blue B User information Information about the current configuration step and the setting options of the configuration step C Configuration field You can make settings in this field Requirement When configuring after completion of the first ten feed in hours or after exiting the installation assistant the SMA Grid Guard code must be available in order to change the grid relevant pa...

Страница 60: ...he network can be established Activating the WPS function for direct connection to the end device Activate the WPS function on the inverter To do this tap on the enclosure lid of the inverter twice The blue LED flashes quickly for approx two minutes The WPS function is active during this time 8 6 Switching WLAN On and Off The inverter is equipped with an activated WLAN interface as standard If you...

Страница 61: ...s point is turned on and set this to Yes To switch on the WLAN connection in the local network in the parameter group System communication WLAN select the parameter WLAN is turned on and set this to Yes 8 7 Changing the Password The password for the inverter can be changed for both user groups Furthermore the user group Installer can change the password for the user group User as well as its own p...

Страница 62: ... it is expressly not recommended to use Sunny Explorer to configure this inverter SMA Solar Technology AG does not accept liability for missing or incorrect data and possibly resulting yield losses Use the user interface for the configuration of the inverter Requirements Changes to grid relevant parameters must be approved by the responsible grid operator Modifications of factory set parameters fo...

Страница 63: ...se a disturbance in the PV system and lead to problems with the grid operator When selecting the country data set you must always observe the locally applicable standards and directives as well as the properties of the PV system e g PV system size grid connection point If you are not sure which standards and directives are valid for your country or purpose contact the grid operator Change to the n...

Страница 64: ...value to which the active power at the grid connection point is to be specified The value must be set to 0 for zero power output Make the settings for systems with external setpoint In the tab Active power mode set the switch Grid connection point regulation to Off Activating unbalanced load limitation Depending on the country data set unbalanced load limitation may have already been set In this c...

Страница 65: ...P protocols can be changed For information on commissioning and configuration of the Modbus interface see the technical information SMA and SunSpec Modbus Interface at www SMA Solar com For information on which Modbus registers are supported see the technical information Modbus parameters and measured values at www SMA Solar com Data security during enabled Modbus interface If you enable the Modbu...

Страница 66: ...3 In the field GOOSE Mac address enter the MAC address of the grid operator gateway from which the inverter is to receive the control commands You will receive this value from your grid operator The receipt of control signals from the grid operator is activated 8 13 Deactivating Grounding Conductor Monitoring If the inverter is to be installed in an IT network or another grid configuration in whic...

Страница 67: ... Powerwall batteries from Tesla Energy The heating mode helps conserve the battery at low temperatures This way you can increase the service life of the battery The heating mode is normally set such that the battery is automatically if temperatures are too low and enough charging power is available The heating energy is covered by excess PV power The heating mode should always be activated if the ...

Страница 68: ...e instructions in the dialog 8 17 Adopting a Configuration from a File To configure the inverter you can adopt the configuration from a file To be able to do this you must first save the configuration of another inverter from the same type or device family in a file see Section 8 16 Saving the Configuration in a File page 68 When saving only the device parameters will be adopted not any passwords ...

Страница 69: ... is for example available for download on the product page of the inverter at www SMA Solar com To download the update file it is necessary to enter the serial number of the inverter To update the battery firmware the update file with the desired battery firmware must be available The update file is for example available for download on the product page of the inverter at www SMA Solar com To down...

Страница 70: ...he battery has a load break switch then switch it off see the documentation of the battery manufacturer 3 Unscrew the swivel nuts from the cable glands on the connection cap 4 Unscrew the screws of the connection cap with a Torx screwdriver TX 20 and remove the connection cap towards the bottom 5 Ensure that no voltage is present between L and N and L and on the terminal block for the AC connectio...

Страница 71: ...elease and remove the plug of the network cable 9 Use a current clamp to ensure that no current is present in the DC conductors 4 4 0 0A 10 Release and remove the DC connectors To do this insert a flat blade screwdriver or an angled screwdriver blade width 3 5 mm into one of the slide slots and pull the DC connectors out in a downward direction Do not pull on the cable 2 1 ...

Страница 72: ...ting the Inverter from Voltage Sources SMA Solar Technology AG Operating manual SBS25 1VL 10 BE en 13 72 11 Ensure that no voltage is present at the DC inputs on the inverter using a suitable measuring device 30V ...

Страница 73: ...3 10 Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components Clean the product and all its components only with a cloth moistened with clear water Ensure that the inverter is free of dust foliage and other dirt ...

Страница 74: ...t www SMA Solar com 2 Open the user interface see Section 8 1 page 50 3 Enter the PUK instead of the password into the field Password 4 Select Login 5 Call up the menu Device Parameters 6 Click on Edit parameters 7 In the parameter group User Rights Access Control change the password of the desired user group 8 Select Save all to save the changes Password assignment for inverters that are register...

Страница 75: ...permanently within the permissible range and this message is still displayed contact Service 202 203 205 206 Grid fault The utility grid has been disconnected the AC cable is damaged or the grid voltage at the connection point of the inverter is too low The inverter has dis connected from the utility grid Corrective measures Ensure that the circuit breaker is switched on Ensure that the AC cable i...

Страница 76: ... the feed in point or with a change of the monitored operating limits If the grid voltage is permanently within the permissible range and this message is still displayed contact Service 302 Active power limit AC voltage The inverter has reduced its power due to a too high grid voltage to ensure grid stability Corrective measures If possible check the grid voltage and observe how often fluctuations...

Страница 77: ... Service 507 Active power limit AC frequency The inverter has reduced its power due to a too high power frequency to en sure grid stability Corrective measures If possible check the power frequency and observe how often fluctuations occur If fluctuations occur frequently and this message is displayed often contact the grid operator and request approval to change the operating parameters of the inv...

Страница 78: ...d often contact the grid operator and request approval to change the operating parameters of the inverter If the grid operator gives his approval discuss any changes to the operating parameters with the Service 901 No PE connection Check connection The grounding conductor is not correctly connected Corrective measures Ensure that the grounding conductor is correctly connected 1001 L N swapped Chec...

Страница 79: ... been configured correctly To do this select the parameter Set country standard and check the value 3301 Unstable operation There is not enough power at the DC input of the inverter for stable operation The inverter cannot connect to the utility grid Corrective measures Ensure that the correct battery type has been configured 3401 DC overvoltage Disconnect generator Overvoltage at the DC input Thi...

Страница 80: ...hen the fault is eliminated the inverter automatically reconnects to the utility grid Corrective measures Check the battery and DC cabling for ground faults 3701 Residual current too high Check generator The inverter detected a residual current due to brief grounding of the battery or the DC cabling Corrective measures Check the battery and DC cabling for ground faults 3801 DC overcurrent Check ge...

Страница 81: ...ive measures Ensure that the battery is correct If this message is displayed frequently contact the Service 6701 6702 Communication disturbed Error in the communication processor The inverter is still in parallel grid opera tion Corrective measures If this message is displayed frequently contact the Service 7001 7002 Sensor fault A temperature sensor in the inverter is defective and the inverter i...

Страница 82: ...nsport started Update file is being copied 7332 Update transport successful Update file was copied successfully to the inverter s internal memory 7333 Update transport failed Update file could not be copied to the inverter s internal memory In the event of connection with the inverter via WLAN a poor connection quality can be the cause Corrective measures Retry update For WLAN connection Improve t...

Страница 83: ...the selected configuration file is suitable for this inverter Retry import 7348 Incorrect file format The configuration file is not of the required format or is damaged Corrective measures Ensure that the selected configuration file is of the required format and is not damaged Retry import 7349 Incorrect login rights for configuration file The user group logged in does not have the user rights nec...

Страница 84: ...e database not successful The update of the time zone database failed Corrective measures Retry update If this message is displayed again contact the Service 7355 Update WebUI The inverter is updating the inverter user interface 7356 Update of the WebUI not successful The update of the inverter user interface failed Corrective measures Retry update If this message is displayed again contact the Se...

Страница 85: ...been exceeded Ensure that the inverter is not exposed to direct solar irradiation 9002 SMA Grid Guard code invalid The SMA Grid Guard code entered is incorrect The operating parameters are still protected and cannot be changed Corrective measures Enter the correct SMA Grid Guard code 9003 Grid parameter locked Changes to the grid parameters are now blocked In order to be able to make changes to th...

Страница 86: ... the battery manufacturer has been reached Corrective measures Contact the battery manufacturer and discuss what to do next 9304 Fault in battery connection Check battery connection This message can have several causes The battery power cable is either not connected to the battery or not properly connected to the inverter The CAN communication between battery and inverter is disturbed The battery ...

Страница 87: ...em defective ID xx The battery has detected an internal error Corrective measures Note the displayed error ID and look for that ID in the battery manufacturer s error list Carry out the corrective measures indicated in the battery manufacturer s error list Contact Service 9308 Communication fault in battery system Check battery connection The inverter receives invalid data or no data from the batt...

Страница 88: ...tract exists contact your supplier 9313 Low temperature fault in battery Check installation site The lower limit of the temperature range approved by the battery manufac turer has been exceeded Corrective measures Make sure that the ambient conditions of the battery manufacturer are complied with 9314 Overtemperature fault in battery Check installation site The upper limit of the temperature range...

Страница 89: ... The battery test for charging the battery was carried out successfully 9338 Battery discharging test successful The battery test for discharging the battery was carried out successfully 9339 Battery charging test failed The battery test for charging the battery was not carried out successfully The power required in the test was not reached The battery or the inverter limited the power due to norm...

Страница 90: ...347 Battery is reporting event The battery has detected an internal error Corrective measures Note the displayed error ID and look for that ID in the battery manufacturer s error list Carry out the corrective measures indicated in the battery manufacturer s error list Contact Service 10100 Parameter xx set successfully xx to xx The displayed parameter was successfully changed 10101 Setting of para...

Страница 91: ...duce the number of devices in the network If necessary increase the data query intervals If necessary reduce the number of devices in the network 10250 Interface package error rate ok high The package error rate has changed If the package error rate is high the net work is overloaded or the connection to the network switch or DHCP server router is disturbed Corrective measures if the package error...

Страница 92: ...nector Corrective measures if the status is 10 Mbit Ensure that with an Ethernet connection the network cable and the network connector are not damaged and that the network connectors are correctly plugged Ensure that the DHCP server router and any network switches are signalizing correct operation 10254 Interface duplex mode goes to Full Half The duplex mode data transfer mode has changed The cau...

Страница 93: ...encryption method have been entered correctly The encryption method is specified by your WLAN router or WLAN Access Point and can be changed there Ensure that the WLAN router or WLAN Access Point is in range and is signalizing correct operation If this message is displayed often improve the WLAN connection by using a WLAN repeater 10285 WLAN connection established Connection to the selected WLAN n...

Страница 94: ...n is active The battery is only charged again once there is sufficient PV power in the system 10425 The device switches off The battery is switched off in order to protect against deep discharge The in verter can only be recommissioned once it has been disconnected from the utility grid 10517 Dynamic active power limitation started The inverter limits the active power of the PV inverters to the se...

Страница 95: ...ssfully completed the update 27336 Battery management system The inverter is updating the battery 29001 Installer code valid The entered Grid Guard code is valid Protected parameters have now been unlocked and you can adjust the parameters The parameters will be automati cally locked again after ten feed in hours 29004 Grid parameters unchanged Changing the grid parameters is not possible 11 3 Pro...

Страница 96: ...GER Danger to life due to high voltages Disconnect the inverter from all voltage sources see Section 9 page 70 2 CAUTION Risk of burns due to hot enclosure parts Wait 30 minutes for the enclosure to cool down 3 Remove the conductors from the terminal block for the connection of the battery communication cable 1 2 4 Remove the conductors from the DC connectors see Section 6 5 3 page 43 5 Remove the...

Страница 97: ...ws TX20 torque 3 5 Nm 3 1 2 7 Screw the swivel nuts onto the cable glands on the connection cap 8 If an additional grounding or an equipotential bonding is connected to the inverter release the hexagon socket cap head screw TX 25 and remove the grounding cable 9 Using a ratchet or a box wrench slightly loosen the screws for attaching the inverter ...

Страница 98: ...r from the screws using the metal brackets 11 If the inverter is to be stored or shipped pack the inverter Use the original packaging or packaging that is suitable for the weight and dimensions of the inverter 12 Dispose of the inverter in accordance with the locally applicable disposal regulations for electronic waste ...

Страница 99: ...the user interface see Section 8 1 page 50 2 Log in as Installer 3 Start the installation assistant see Section 8 4 page 59 4 Click on Save and next for each step up to the step Battery configuration 5 Select the new battery type from the drop down list Selectable battery types 6 Select Save and next until the Summary is displayed 7 Check the configuration in the summary 8 Select Next The battery ...

Страница 100: ... and the AC power 50 of the rated power 3 Maximum output current under fault conditions 19 A Inrush current 20 of the nominal AC current for a maximum of 10 ms Rated power frequency 50 Hz AC power frequency 50 Hz 60 Hz Operating range at AC power frequency 50 Hz 45 Hz to 55 Hz Operating range at AC power frequency 60 Hz 55 Hz to 65 Hz Power factor at rated power 1 Displacement power factor cos φ a...

Страница 101: ...t monitoring Available Grid monitoring SMA Grid Guard 10 0 Maximum permissible fuse protection 16 A All pole sensitive residual current monitoring unit Available General Data Width x height x depth with connection cap 450 mm x 357 mm x 122 mm Weight 9 2 kg Length x width x height of the packaging 597 mm x 399 mm x 238 mm Weight including packaging 11 5 kg Climatic category in accordance with IEC 6...

Страница 102: ...529 IP65 Protection class in accordance with IEC 62477 I Grid configurations TN C TN S TN CS TT if VN_PE 30 V IT Delta IT split phase Climatic Conditions Installation in accordance with IEC 60721 3 4 Class 4K4H Extended temperature range 40 C to 60 C Extended humidity range 0 to 100 Extended air pressure range 79 5 kPa to 106 kPa Transport in accordance with IEC 60721 3 4 Class 2K3 Extended temper...

Страница 103: ...ction Hand tight Screws for attaching the connection cap 3 5 Nm 0 3 Nm Screw for additional grounding 6 Nm 0 3 Nm Screws for attaching the enclosure lid 6 Nm 0 3 Nm Data Storage Capacity Energy yields in the course of the day 63 days Daily yields 30 years Event messages for users 1000 events Event messages for installers 1000 events Efficiency Maximum efficiency ηmax 97 0 European weighted efficie...

Страница 104: ... AG or your distributor Designation Brief description SMA order number Enclosure lid Enclosure lid white 101840 00 01 Connection cap Connection cap for covering the connection area 102143 00 01 accessory kit Accessory kit with DC connectors grounding terminal for additional grounding connecting terminal plate for the AC connection and connecting terminal plate for the connec tion of the battery co...

Страница 105: ...Sunny High power 49 561 9522 1499 Monitoring Systems Kommunikationsprodukte 49 561 9522 2499 Hybrid Controller 49 561 9522 3199 Sunny Island Sunny Boy Stor age Sunny Backup 49 561 9522 399 Sunny Central Sunny Central Storage 49 561 9522 299 SMA Online Service Center www SMA Service com Belgien Belgique België Luxemburg Luxembourg Nederland SMA Benelux BVBA SPRL Mechelen 32 15 286 730 for Netherlan...

Страница 106: ... Keynes 44 1908 304899 SMA Online Service Center www SMA Service com Italia SMA Italia S r l Milano 39 02 8934 7299 SMA Online Service Center www SMA Service com Australia SMA Australia Pty Ltd Sydney Toll free for Australia 1800 SMA AUS 1800 762 287 International 61 2 9491 4200 United Arab Emirates SMA Middle East LLC Abu Dhabi 971 2234 6177 SMA Online Service Center www SMA Service com India SMA...

Страница 107: ...t Road T Praksa A Muang 10280 Samutprakarn Thailand 63 1799866 servicepartner sma tirathai co th 대한민국 Enerone Technology Co Ltd 4th Fl Jungbu Bldg 329 Yeongdong daero Gangnam gu Seoul 06188 Korea 82 2 520 2666 Argentina Brasil Chile Perú SMA South America SPA Santiago de Chile 562 2820 2101 South Africa SMA Solar Technology South Africa Pty Ltd Cape Town 08600SUNNY 08600 78669 International 27 0 2...

Страница 108: ...96 357 374 LVD Radio Equipment Directive 2014 53 EU 22 5 2014 L 153 62 RED Restriction of the use of certain hazardous substances 2011 65 EU L 174 88 June 8 2011 and 2015 863 EU L 137 10 March 31 2015 RoHS SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above mentioned di...

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