SMA SB 5.0-1SP-US-40 Скачать руководство пользователя страница 51

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Event number

Message, cause and corrective measures

10341

Webconnect error: no connection

It is likely that there is an error in the network settings.

Corrective measures:

• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:

– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)

10343

Webconnect error: Default gateway not configured

It is likely that there is an error in the network settings.

Corrective measures:

• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:

– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)

10344

Webconnect error: DNS server not configured

It is likely that there is an error in the network settings.

Corrective measures:

• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:

– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)

10345

No reply to DNS request

It is likely that there is an error in the network settings.

Corrective measures:

• Check the network components (DLAN, WLAN Access Point etc.).
• Ensure that the following ports are not blocked:

– Registrar: ied.sma.de:9523
– Proxy: ied.sma.de:9523
– Stun: stun.sma.de:3478
– Domain: ied.sma.de (for SIP URI)

8 Troubleshooting

SMA Solar Technology America LLC

User Manual

SB5.0-6.0-1SP-US-40-BA-en-10

Содержание SB 5.0-1SP-US-40

Страница 1: ...User Manual SUNNY BOY 5 0 6 0 SB5 0 6 0 1SP US 40 BA en 10 Version 1 0 ENGLISH...

Страница 2: ...however that product improvements and field usage experience may cause SMA Solar Technology America LLC and or SMA Solar Technology Canada Inc to make changes to these specifications without advance n...

Страница 3: ...or other equipment connected to the SMA equipment or personal injury Symbol Description DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING indi...

Страница 4: ...h the laws regulations codes and standards applicable in the jurisdiction of installation SMA assumes no responsibility for the compliance or non compliance with such laws or codes in connection with...

Страница 5: ...3 1 Activating Secure Power Supply Operation 17 4 3 2 Deactivating Secure Power Supply Operation 18 5 Using the Inverter User Interface 19 5 1 Establishing a connection to the user interface 19 5 1 1...

Страница 6: ...Adopting a Configuration from a File 33 6 9 Switching the Dynamic Power Display Off 33 6 10 Switching WLAN On and Off 34 7 Cleaning the Inverter 35 8 Troubleshooting 36 8 1 Forgotten Password 36 8 2...

Страница 7: ...g in the installation and commissioning of electrical devices and installations Knowledge of the applicable standards and directives Knowledge of and compliance with this document and all safety infor...

Страница 8: ...chnical Information 1 5 Nomenclature Complete designation Designation in this document Sunny Boy Inverter product SMA Solar Technology America LLC SMA SMA Solar Technology Canada Inc 1 6 Typographies...

Страница 9: ...st excessive reverse currents under fault conditions the National Electrical Code Section 690 9 requires overcurrent protection for PV source circuits where possible short circuit currents exceed the...

Страница 10: ...rface of the inverter can get very hot Touching the surface can result in burns Mount the inverter in such a way that it cannot be touched inadvertently Do not touch hot surfaces Wait 30 minutes for t...

Страница 11: ...nit B Enclosure lid of the Power Unit C Enclosure lid for the Connection Unit D Connection Unit E DC load break switch The inverter is equipped with a DC load break switch If the DC load break switch...

Страница 12: ...egistration in Sunny Portal Registration ID RID for registration in Sunny Portal WLAN password WPA2 PSK for the direct connection to the user interface of the inverter via WLAN H Display The display s...

Страница 13: ...verter The inverter user interface can be called up via the web browser if there is an existing WLAN or Ethernet connection to a computer tablet PC or smartphone Speedwire Webconnect The inverter is e...

Страница 14: ...ion function allows the DC inputs A and B of the inverter to operate in parallel and up to three strings to be connected to it in parallel As a result as opposed to normal operation up to four strings...

Страница 15: ...standard The multifunction relay is a multifunctional interface that can be configured for the operating mode used by a particular system Arc Fault Circuit Interrupter AFCI In accordance with the Nati...

Страница 16: ...via the green LED The green LED pulses faster or slower de pending on the power If necessary you can switch off the dynamic power display via the green LED Red LED glowing Event occurred In addition...

Страница 17: ...power supply operation In case of overload underload or insufficient solar irradiation the voltage supply of the outlet is briefly interrupted The inverter automatically attempts to reestablish the v...

Страница 18: ...on the control light of the outlet for secure power supply operation glows The green LED does not flash and no message that the secure power supply operation mode is activated appears on the display o...

Страница 19: ...operating hours SMA 12345 Device specific WLAN password usable for initial configuration to completion of the first ten operating hours see WPA2 PSK on the type label of the inverter Standard IP inve...

Страница 20: ...e loading the user interface The login page of the user interface opens 5 Log into the user interface see Section 5 2 page 22 5 1 2 Establishing a Direct Connection via Ethernet Requirements The inver...

Страница 21: ...ill be assigned automatically by the DHCP server router or manually by you Upon completion of the configuration the inverter is only reachable via this new IP address or the alternative addresses Acce...

Страница 22: ...IP address has been confirmed by pressing the enter key a message might appear indicating that the connection to the user interface of the inverter is not secure SMA guarantees that calling up the use...

Страница 23: ...er 1 In the drop down list Language select the desired language 2 In the User group drop down list select the entry Installer or User 3 Enter the password in the field Password 4 Select Login The star...

Страница 24: ...Page Design of the User Interface A B C E F D Figure 2 Start Page Design of the User Interface 5 Using the Inverter User Interface SMA Solar Technology America LLC User Manual SB5 0 6 0 1SP US 40 BA...

Страница 25: ...ll be displayed System Configuration The following settings for the inverter can be performed here The selection available is dependent on which user group you are logged in as and the operating syste...

Страница 26: ...ce status Displays whether the inverter is currently in a fault free operating state or whether there is an event type Error or Warning present Current power Displays the power currently being generat...

Страница 27: ...e installation assistant steps The number of steps depends on the type of device and the additionally installed modules The current step is highlighted in blue B User information Information about the...

Страница 28: ...word in the communication product the inverter can no longer be reached by the communication product Ensure that the password for the user group Installer is the same as the system password in the com...

Страница 29: ...ity for missing or incorrect data and possibly resulting yield losses Use the user interface for the configuration of the inverter Requirements The changes to the grid relevant parameters must be appr...

Страница 30: ...a 208 V wye connection or a 240 V split phase system and the associated country data set UL1741 2010 120 is factory set If the default country data set does not correspond with the grid configuration...

Страница 31: ...esired value This will configure the minimum time for which the power must have exceeded the minimum switch on power threshold in order to trip activation of the load Select the parameter Minimum On t...

Страница 32: ...se In order to deactivate the Modbus interface reset the inverter to default settings Procedure Activate the Modbus interface and adjust the communication ports if necessary see the Technical Descript...

Страница 33: ...ust be available see Application for SMA Grid Guard Code at www SMA Solar com Changes to grid relevant parameters must be approved by the responsible grid operator Procedure 1 Activate the user interf...

Страница 34: ...rocedure To switch off the direct connection select the parameter Soft access point is turned on and set this to No To switch off the connection in the local network select the parameter WLAN is turne...

Страница 35: ...the inverter is dirty clean the enclosure the enclosure lid of the Connection Unit the enclosure lid of the Power Unit the type label the display and the LEDs with a damp cloth and clear water only 7...

Страница 36: ...19 3 Enter the PUK instead of the password into the field Password 4 Call up the menu Device Parameters 5 Select Edit parameters 6 In the parameter group User Rights Access Control change the password...

Страница 37: ...act page 63 202 to 206 Grid fault The utility grid has been disconnected the AC cable is damaged or the grid voltage at the connection point of the inverter is too low The inverter has dis connected f...

Страница 38: ...occur If fluctuations occur frequently and this message is displayed often contact the grid operator and request approval to change the operating parameters of the inverter If the grid operator gives...

Страница 39: ...d Corrective measures Ensure that L and N are correctly connected see installation manual 1302 Waiting for grid voltage Installation failure grid connection Check grid and fuses L or N not connected C...

Страница 40: ...voltage sources immediately see installation manual Check whether the DC voltage is below the maximum input voltage of the inverter If the DC voltage is below the maximum input voltage of the inverte...

Страница 41: ...tion 8 3 page 55 3801 DC overcurrent Check generator Overcurrent at the DC input The inverter briefly interrupts feed in operation Corrective measures If this message is displayed frequently ensure th...

Страница 42: ...s If this message is displayed frequently contact the Service see Section 11 Contact page 63 6803 Self diagnosis Input A defective The cause must be determined by the Service Corrective measures Conta...

Страница 43: ...date transport started Update file is being copied 7332 Update transport successful Update file was copied successfully to the inverter s internal memory 7333 Update transport failed Update file could...

Страница 44: ...has started The configuration file is being transferred 7351 Update WLAN The inverter is updating the WLAN module 7352 Update of WLAN not successful The update of the WLAN module failed Corrective me...

Страница 45: ...ame network as the inverter see energy meter manual For WLAN connection improve the WLAN connection quality e g via SMA Antenna Extension Kit or connect the inverter with the DHCP server router via Et...

Страница 46: ...ol absent Depending on the fall back set ting either the last received values will be retained or the active power will be limited to the set percentage value of the inverter nominal power Corrective...

Страница 47: ...slots and make any necessary corrections 9203 Short circuit in the SPS power outlet The maximum initial load has been overshot or the appliance s initial current is above the maximum permissible load...

Страница 48: ...Ethernet connection the network cable and the network connector are not damaged and that the network connectors are correctly plugged If necessary increase the data query intervals If necessary reduce...

Страница 49: ...of the network connector Corrective measures if the status is Half Ensure that with an Ethernet connection the network cable and the network connector are not damaged and that the network connectors...

Страница 50: ...s lost WLAN connection to the selected network Corrective measures Ensure that the WLAN router or WLAN Access Point is still active Ensure that the WLAN router or WLAN Access Point is in range and is...

Страница 51: ...a de 9523 Proxy ied sma de 9523 Stun stun sma de 3478 Domain ied sma de for SIP URI 10344 Webconnect error DNS server not configured It is likely that there is an error in the network settings Correct...

Страница 52: ...tings Corrective measures Check the network components DLAN WLAN Access Point etc Ensure that the following ports are not blocked Registrar ied sma de 9523 Proxy ied sma de 9523 Stun stun sma de 3478...

Страница 53: ...onnect error Registration rejected by SIP registrar It is likely that there is an error in the network settings Corrective measures Check the network components DLAN WLAN Access Point etc Ensure that...

Страница 54: ...measures If a Sunny Portal maintenance message is present wait until the maintenance has been completed Check the network components DLAN WLAN Access Point etc Ensure that the following ports are not...

Страница 55: ...to life due to electric shock In the event of a ground fault high voltages can be present Touch the cables of the PV array on the insulation only Do not touch any parts of the substructure or frame of...

Страница 56: ...f the two voltages to ground potential is approximately equal to the voltage between the positive and negative terminals If a ground fault is present determine the location of the ground fault via the...

Страница 57: ...for further information on calculating the insulation resistance see the Technical Information Insulation Resistance Riso of Non Galvanically Isolated PV Systems at www SMA Solar com Required devices...

Страница 58: ...ble for the inverter in the present quantity 8 4 Resetting the Operation Inhibition after Detection of an Arc Fault If the red LED is glowing and the event number 4301 is shown on the display and or i...

Страница 59: ...he user interface see Section 5 1 page 19 5 Log into the user interface as an Installer see Section 5 2 page 22 6 Reset the operation inhibition by setting one of the following parameters Select the p...

Страница 60: ...flash drive in the USB port on the communication assembly 5 Commission the inverter see inverter installation manual During start up phase of the inverter the desired firmware is being installed At t...

Страница 61: ...Multi function interface for one SMA in verter as retrofit kit for capturing environ mental data e g irradiation ambient tem perature cell temperature wind speed or S0 meters MD SEN US 40 SMA Antenna...

Страница 62: ...nce will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user...

Страница 63: ...pment e g communication products If necessary system name in the Sunny Portal If necessary access data in the Sunny Portal Operating mode of the multifunction relay United States Esta dos Unidos SMA S...

Страница 64: ...www SMA Solar com...

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