Limited Warranty
In the unlikely event that this product is defective, or does not
perform properly, you may within ninety (90) days from your
original date of purchase return it to the authorized
service center for repair or exchange.
TO OBTAIN WARRANTY SERVICE:
- Provide proof of the date of purchase within the package (Dated bill of sale)
- Prepay all shipping costs to the authorized service
center, and remember to insure your return.
- Include a return shipping address (no P.O. Boxes), a telephone
contact number, and the defective unit within the package.
- Describe the defect or reason you are returning the product.
Your product will be repaired or replaced, at our option, for the
same or similar model of equal value if examination by the
service center determines this product is defective. Products
received damaged as a result of shipping, will require you to
file a claim with the carrier.
The shipping address of the authorized
service center is:
Southern Telecom Inc.
ATTN: Returns Department
14-C 53rd Street
Brooklyn, NY 11232
Should you have any questions
or problems concerning this
product, please contact our
customer service department at:
1-877-768-8483 (Toll Free)
Monday - Thursday: 9AM - 5PM (EST)
Friday: 9AM - 3PM (EST)
or
via e-mail at
To obtain service after the warranty period, please e-mail cs@
southerntelecom.com with product information, date of
purchase and nature of the problem. Customer service will
reply to the e-mail with service instructions.
Warranty service not provided:
This warranty does not cover damage resulting from accident,
misuse, abuse, improper installation or operation, lack of
reasonable care, and unauthorized modification. This warranty is
voided in the event any unauthorized person opens, alters
or repairs this product. All products being returned to the authorized
service center for repair must be suitably packaged.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL CREATE
A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL
NOT BE LIABLE FOR INCIDETAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER
OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS
OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental,
consequential damages, or limitations on how long an
implied warranty lasts so the above limitations or exclusion may not apply to you..
• This warranty gives you specific legal rights, and you also
may have other rights that vary from state to state.
