Release 1.0
CONFIDENTIAL AND PROPRIETARY
Installation Guide
23
Appendix
A
SkyMate uses reasonable precautions to protect the privacy of your credit card and other
ordering information by utilizing a Secure Socket Layer ("SSL") connection. Accordingly,
your credit card and other ordering information, such as your name and address, is
encrypted using the SSL connection and is not expected to be read in an intelligible form as
it travels to SkyMate’s order processing system.
Many web browsers support the use of an SSL connection, but if your browser does not
support the use of an SSL connection or if you prefer not to send your credit card number
over the Internet, you can place your order by calling SkyMate toll free at
1-866-SKYMATE (U.S. only).
7. Privacy Policy
SkyMate respects the privacy of its customers, and other individuals and businesses using
the Web sites owned and operated by us and our affiliates.
SkyMate protects the privacy of its customers consistent with the Federal
Telecommunications Act and rules and regulations issued by the Federal Communications
Commission.
SkyMate may ask you to provide personally identifiable information such as your name,
address, telephone number and e-mail address when you use our site to: purchase a service
or product online, ask to receive information, respond to a survey, register for service,
access your account, ask for a personalized service, request customer service online, or
apply for a job. You always have the alternative of mailing or calling SkyMate with the
information requested if you do not wish to provide it online. Personally identifiable
information provided at our site to order services will be protected in the same manner as
when the information is provided by other means such as over the telephone or by mail. We
use personally identifiable information provided at on our site in the following ways unless
otherwise specified: 1. For its intended purpose (such as to complete an online order for
service), 2. To provide you with information about new SkyMate products and services or
products and services offered in conjunction with SkyMate business partners.
DISCLOSURE TO THIRD PARTIES SkyMate will not sell or disclose to outside parties
any personally identifiable information obtained from a SkyMate online service or the
registration at our site without your consent except under the following circumstances: 1.
When required by law, 2. When disclosure is necessary to protect the safety of a customer,
third party or SkyMate’s property, 3. If it is required in connection with any sale or transfer
of all or a portion of SkyMate's assets. When SkyMate uses agents, contractors or other
companies to perform services on its behalf, we will require that they protect your
personally identifiable information consistent with this Privacy Policy. SkyMate may share
the anonymous information described in this Privacy Policy with third parties from
time-to-time. E-MAIL COMMUNICATIONS E-mail is an increasingly popular
communication tool through which you and your business may communicate with
SkyMate. Likewise, SkyMate may use e-mail to communicate with you, respond to your
e-mail, and to tell you about new products and services. If you do not wish to receive e-mail
promotions and new products and service announcements from SkyMate, please contact us
to have your name removed from the list.
SECURITY
SkyMate utilizes encryption methods to ensure that the data you submit on our site is
secure. Through this "secure session," information that you input into a SkyMate online
order form will be sent and will arrive privately and unaltered at to our server. This security
prohibits access to your information by other companies and Web users.
ACCOUNT INFORMATION
You may always contact us at [email protected] or by telephone or mail to
verify your name, address, e-mail address, telephone number and/or billing information.
SkyMate will correct any information that is inaccurate.