Service and Maintenance
Contacting SkyMate
2
18
Installation Guide
CONFIDENTIAL AND PROPRIETARY
Release 1.0
NOTE
System requirments are listed in the Installation chapter. You can also
find system requirments on the CD that is shipped with the SkyMate system,
and on the SkyMate Web site at this URL:
http://www.skymate.com/products/system_req.asp
FCC Compliance Statement
This device complies with Parts 15 and 80 of the FCC Rules. Operation is subject
to the conditions that this device does not cause harmful interference. Changes or
modifications to this equipment not expressly approved in writing by SkyMate,
Inc., could violate compliance with FCC rules and void the operator’s authority to
operate the equipment.
Safety Notice
This device is only an aid to operation of your boat. Its performance can be affected
by many factors including equipment failure or defects, environmental conditions,
and improper handling or use. It is the user’s responsibility to exercise common
prudence and navigational judgment, and this device should not be relied upon as a
substitute for such prudence and judgment. Your SkyMate Communicator
generates and radiates radio frequency (RF) electromagnetic energy (EME). This
equipment must be installed and operated in accordance with the instructions
contained in this handbook. Failure to do so can result in personal injury or
product malfunction or both.
Warranty
Your SkyMate equipment is covered by a one year warranty. If the equipment fails
within one year, it will be repaired or replaced. If the equipment requires service,
return it to your authorized dealer or to SkyMate’s Product Repair Center at the
address below:
SkyMate, Inc.
Product Repair Center
14000 Willard Road, #2
Chantilly, VA 20151
Contacting SkyMate
You can contact SkyMate in a number of ways if you need assistance with your
SkyMate Communicator.
Technical Support
Call 1-866-SkyMate or 1-703-636-4220.
Service hours are Monday to Friday from 8am to 6pm Eastern Standard Time. Our
technical support specialists are available to answer installation, operation, and
troubleshooting questions about your SkyMate Communicator.