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Switching the MySOS on and off

To switch the device on or off, press and hold the 
side ‘On / Off’ button for four seconds. All three 
lights will illuminate fully and then rapidly flash 
when the device is turned on. The unit will also 
vibrate.

When turning the MySOS off, the battery light 
will illuminate fully along with the GSM and GPS 
lights flashing, to confirm the device is switched 
off. The unit will also vibrate.

3. 

Acquire GSM & GPS signals

Once your MySOS has been fully charged, it will 
automatically search for GSM and GPS signals. To ensure it has acquired 
these signals, unplug the device from the mains socket and if it is not already 
switched on, turn it on by pressing the on/off button on the right hand side of 
the unit for four seconds and release the button when all the lights start to flash 
simultaneously. 

Standing outside, hold the MySOS where it has a clear and unobstructed* view 
of the sky. The device will scan for GPS satellites to obtain its current position, 
which may take several minutes the first time you activate the device. 

The GSM light on the device will show a double flash every five seconds if 
GSM and GPRS signals are available, (indicating a strong network signal), and 
a single flash every five seconds if only a GSM signal is available (indicating a 
weak network signal). The GSM light will not flash if it is not connected to a GSM 
network, (indicating no network signal). 

* Possible obstructions that may hinder the device from connecting to GPS 
satellites include: at the bottom of a handbag, indoors, in tunnels and in narrow 
alleys between tall buildings. 

- 8 -

Press and hold the 

small side button for 4 

seconds to turn on / off

Содержание MySOS

Страница 1: ...MySOS user guide Europe s Premier Personal Safety Service SG MD 370 Issue 7 Aug 2015...

Страница 2: ...Mean 6 Getting Started 7 Enter your Account Details Charging the MySOS Device Switching the MySOS on and off Acquire GSM GPS signals Perform a Test Call How to Use Your Device 9 Activating an SOS Ala...

Страница 3: ...ery 2 Mains charger 3 Three lanyards 4 User guide 5 Quick reference guide keyring 6 Keyring holder If you are missing any of the above please contact Customer Support between Monday Friday 9am 5 30pm...

Страница 4: ...General Packet Radio Service a technology which allows the device to send its location IMC Skyguard s 24 7 Incident Management Centre GSM Global System for Mobile communications mobile phone network C...

Страница 5: ...be read and understood before using your MySOS 1 2 3 4 6 5 7 8 9 11 10 1 GSM Light Amber 2 Battery Light Red 3 GPS Light Blue 4 CALL 2 Button 5 SOS Button 6 CALL 1 Button 7 SIM Card Slot 8 On Off Send...

Страница 6: ...rapidly to acknowledge button press and will then double flash every two seconds while the request is being performed It will then flash normally Light double flashes every two seconds while performi...

Страница 7: ...are willing to be contacted 24 hours a day to help in an emergency It is also useful to include your own mobile phone number as the Skyguard controllers may need to contact you directly in an incident...

Страница 8: ...nit for four seconds and release the button when all the lights start to flash simultaneously Standing outside hold the MySOS where it has a clear and unobstructed view of the sky The device will scan...

Страница 9: ...emergency alarm the controller will end the call and your test is complete How to Use Your Device Activating an SOS Alarm Press and hold the large SOS button for four seconds The battery light will st...

Страница 10: ...may wish to leave a voice memo if you are going into a building or underground explaining who you are meeting and where as GPS is less likely to work in these situations A voice memo can be left by p...

Страница 11: ...the Customer Service Centre where the position report will be shown on a map see below Note holding the side button for four seconds will switch the device off On Demand Position Request The telephon...

Страница 12: ...e setup either with mandown permanently enabled or manually switched on off when required from within Skyguard s CSC portal Please check with your administrator or Skyguard Customer Support to establi...

Страница 13: ...re the device acquires a GPS signal every time it is powered on Ensure the device is carried with the user at all times When using the MySOS Mandown variant ensure the device is worn in the holster or...

Страница 14: ...Notes 14...

Страница 15: ......

Страница 16: ...rd House 457 Kingston Road Epsom Surrey KT19 0DB Telephone 0844 257 0314 Email customer support skyguard co uk www skyguard co uk Skyguard Ltd is part of the Send For Help Group Europe s Premier Perso...

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