Getting Started
It is essential that you complete the following five step process in order to be able
to use your MySOS device.
1.
Enter Your Account Details
Using your customer login details which were included in your welcome letter/
email, please access Skyguard’s Customer Service Centre (CSC) via the
Skyguard website –
www.skyguard.co.uk
Login via the ‘Customer Login’
button (found at the top right hand corner of the screen) and complete all
the necessary Account and User details. If the CSC is managed by your
organisation’s Administrator, please contact them regarding your user details on
the CSC.
Instructions should include emergency contact numbers for people who are to
be informed in the event of an emergency, and will be in a position to assist the
Skyguard controllers and the user.
Before entering these instructions, ensure that all contacts are aware and are
willing to be contacted 24 hours a day to help in an emergency. It is also useful
to include your own mobile phone number, as the Skyguard controllers may
need to contact you directly in an incident.
It is important that the information on the CSC is kept up to date at all times.
All personal information is fully protected and stored in such a way that Skyguard
controllers at the Incident Management Centre have no access, until the alarm is
activated.
2.
Charging the MySOS
You must fully charge the battery before using the device for the first time. Plug
the charger into the MySOS unit’s USB port and connect to a 240 volt wall
socket. Please do not use excess force when plugging the charger into the USB
port as this may damage the connection. The device will take between 3 - 5
hours to charge each time. The battery light (red) will switch off once the MySOS
is fully charged.
Please note, the device should only be charged with chargers supplied by Skyguard. It is
important that you keep your MySOS charged daily to ensure it is ready for use when you
need it.
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Содержание MySOS
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