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Welcome 

The MySOS, exclusively developed by Skyguard, is Europe’s smallest and 
lightest GPS enabled personal safety device. Fully certified to the highest industry 
standards, the device links directly to Skyguard’s Incident Management Centre, 
at the touch of a button. The MySOS Mandown variant also features a mandown 
sensor which will automatically raise the alarm if the user has a slip, trip or fall 
making it the perfect solution for ultimate peace-of-mind. 

What’s in the Box

When you receive your MySOS device, you should find the following items:

1. 

MySOS device (fitted with a SIM card and battery)

2. 

Mains charger

3. 

Three lanyards

4. 

User guide

5. 

Quick reference guide keyring

6.  

Keyring holder

If you are missing any of the above, please contact Customer Support between 
Monday – Friday, 9am – 5.30pm using the details below.

Our Contact Details

Address: Skyguard House, 457 Kingston Road, Epsom, Surrey KT19 0DB

Tel: 0844 257 0314
Email: [email protected]
www.skyguard.co.uk

Disclaimer

It is important that you follow the instructions in this guide carefully. Skyguard 
cannot be held liable for non-performance of your MySOS device or the Incident 
Management Centre and any ensuing consequences, if you do not follow proper 
usage and maintenance procedures. 

Deliberate false alarms or hoax activations are in breach of the Terms & 
Conditions and can result in termination of the service. 

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Содержание MySOS

Страница 1: ...MySOS user guide Europe s Premier Personal Safety Service SG MD 370 Issue 7 Aug 2015...

Страница 2: ...Mean 6 Getting Started 7 Enter your Account Details Charging the MySOS Device Switching the MySOS on and off Acquire GSM GPS signals Perform a Test Call How to Use Your Device 9 Activating an SOS Ala...

Страница 3: ...ery 2 Mains charger 3 Three lanyards 4 User guide 5 Quick reference guide keyring 6 Keyring holder If you are missing any of the above please contact Customer Support between Monday Friday 9am 5 30pm...

Страница 4: ...General Packet Radio Service a technology which allows the device to send its location IMC Skyguard s 24 7 Incident Management Centre GSM Global System for Mobile communications mobile phone network C...

Страница 5: ...be read and understood before using your MySOS 1 2 3 4 6 5 7 8 9 11 10 1 GSM Light Amber 2 Battery Light Red 3 GPS Light Blue 4 CALL 2 Button 5 SOS Button 6 CALL 1 Button 7 SIM Card Slot 8 On Off Send...

Страница 6: ...rapidly to acknowledge button press and will then double flash every two seconds while the request is being performed It will then flash normally Light double flashes every two seconds while performi...

Страница 7: ...are willing to be contacted 24 hours a day to help in an emergency It is also useful to include your own mobile phone number as the Skyguard controllers may need to contact you directly in an incident...

Страница 8: ...nit for four seconds and release the button when all the lights start to flash simultaneously Standing outside hold the MySOS where it has a clear and unobstructed view of the sky The device will scan...

Страница 9: ...emergency alarm the controller will end the call and your test is complete How to Use Your Device Activating an SOS Alarm Press and hold the large SOS button for four seconds The battery light will st...

Страница 10: ...may wish to leave a voice memo if you are going into a building or underground explaining who you are meeting and where as GPS is less likely to work in these situations A voice memo can be left by p...

Страница 11: ...the Customer Service Centre where the position report will be shown on a map see below Note holding the side button for four seconds will switch the device off On Demand Position Request The telephon...

Страница 12: ...e setup either with mandown permanently enabled or manually switched on off when required from within Skyguard s CSC portal Please check with your administrator or Skyguard Customer Support to establi...

Страница 13: ...re the device acquires a GPS signal every time it is powered on Ensure the device is carried with the user at all times When using the MySOS Mandown variant ensure the device is worn in the holster or...

Страница 14: ...Notes 14...

Страница 15: ......

Страница 16: ...rd House 457 Kingston Road Epsom Surrey KT19 0DB Telephone 0844 257 0314 Email customer support skyguard co uk www skyguard co uk Skyguard Ltd is part of the Send For Help Group Europe s Premier Perso...

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