Sky Drone
c/o Skylab Mobilesystems Ltd.
1104 Crawford House, 70 Queen’s Road Central, Central
Hong Kong
EN English
Device tab shows in client of one computer, but not in client on another
computer
This case may happen if your computer does not have a correct time. To solve this, switch
on “auto sync” in your computer’s time settings to ensure it has a correct date and time
setting.
Issues connecting a GCS
Depending on your autopilot, the baudrate used in the GCS has to match the baudrate of
the autopilot. Make sure the baudrate of the flight controller / autopilot is the same as the
one set up in the Sky Drone FPV “skydrone-config” as well as at the GCS you are using.
Connection shows high latency (>100ms)
4G/LTE latency is usually below 50ms. If your latency is higher, you are most likely
connected to 3G rather than 4G/LTE. You can check the connection type in the Sky Drone
client software. The Sky Drone system will still work with higher latency as it automatically
adjusts to the available network conditions. Quality will be impacted though.
How to ensure low latency:
1. Double-check with your carrier that you have LTE enabled for your SIM card.
2. Double-check with your carrier that the APN you are using is for LTE use.
3. Double-check with your carrier that your are is covered by LTE.
4. Go outdoors: Our system is designed for drones, which usually fly outdoors. This
includes the supplied antennas, which also operate best in outdoor conditions.
Last resort:
We recommend to work through all topics above first. If none of them resolves your issue,
you may:
1.
, or
2.
Contact us via Facebook chat for live support (during office hours):
www.facebook.com/skydrone.aero
In any case it is useful to send us photos of your setup as well as your
Device ID
and
even screenshots of the error message you are experiencing.
© Sky Drone
Sky Drone FPV 3 – Manual
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