SMT-CW230 User’s Guide
Rev 0.8
31 / 39
6. Troubleshooting
6.1. Checkpoints for Internet Disconnection
①
Check the power connection of the SMT-CW230.
¾
Check the connection of the power adapter.
②
Check the IP address of the PC.
¾
Execute the [Start → Program → Sub Program] → [Command Prompt] and check an IP address with the ‘ipconfig
/all’ command.
③
When an IP address is not normal, try setup as follows.
¾
Execute the [Start → Control Panel → Network & Internet Connection], double-click the [Local Area Connection], click the
[Property].
¾
Click the registry information of the [Internet Protocol (TCP/IP)] out of components.
¾
Click the [Use the following IP address] and enter the following.
IP address ; 192.168.100.101
Subnet mask : 255.255.255.0
Default gateway : 192.168.100.254
¾
Click the [Use the following DNS server address] and enter the following.
Basic setup DNS server : 168.126.63.1
Sub DNS server : 168.126.63.2
¾
Click the [Confirm] button of the [Local Area Connection Properties] window.
④
Execute the [Start] -> [Program] ->[Sub Program] ->[Command Prompt] and try the Ping test as follows.
¾
Execute the [ping 192.168.100.254] command.
¾
The message of the [Reply from 192.168.100.254: byte=32 time=1ms TTL=64] must appear.
¾
When the Ping test does not run normally, please contact the customer support center.
⑤
Try login to the web setup screen of the SMT-CW230, and check the Internet connection of the sharer setup screen.
⑥
Turn off the SMT-CW230 power and try connection again.
⑦
When connection fails despite trying all the setups above, please contact our customer support center.
6.2. Checkpoints for web disconnection of the SMT-CW230
①
Check the IP address of the PC.
¾
Execute the [Start → Program → Sub Program] → [Command Prompt] and check an IP address with the ‘ipconfig
/all’ command.
②
When an IP address is not 192.168.100.xxx but global IP
¾
Execute the [Start → Control Panel → Network & Internet Connection], double-click the [Local Area Connection], click the
[Property].
¾
Click the registry information of the [Internet Protocol (TCP/IP)] out of components.
¾
Click the [Use the following IP address] and enter the following.
