98
Tour with Vehicle Kit User Guide
Message/Issue/Problem
Reason/Solution
Tour does not find my Wi-Fi
network
Make sure your Wi-Fi network has a visible SSID . Wi-Fi
networks with a hidden SSID will need to use the manual
connection process . Refer to
for instructions .
I get a hum, buzzing, crackling,
distortion or other noise in the
SiriusXM audio
This can be due to the audio level of Tour being set too high .
Refer to
and turn down the
audio level setting .
Tour does not show my Bluetooth
device
Before Tour can find your Bluetooth device, the Bluetooth
device must be put into discoverable mode . Consult the
instructions which accompanied your Bluetooth device and
put it into discoverable mode .
I can’t turn Tour on with the
Remote Control
Tour can only be turned on by using the power button on the
rear of Tour .
The Voice tuning and search button
is missing
Voice tuning and search requires that Tour be connected to a
Wi-Fi network . If Tour does not have a Wi-Fi connection the
Voice button is removed from the Now Playing screen .
I’m trying to direct tune a channel,
but some of the numerical digits
are disabled
This is deliberate to prevent tuning to an nonexistent channel .
As you enter the channel numbers . some digits on the keypad
are disabled .
I was using the Setup Guide but
didn’t finish . How do I start the
Setup Guide again?
To restart the Setup Guide refer to
for instructions .
The “Switch to Internet” button is
being shown
When the satellite signal is lost, and the currently tuned
channel is available via Internet streaming, the
Switch to
Internet
button is shown on the Now Playing screen . Tap to
continue listening to the channel .
The “Switch to Satellite” button is
being shown
When the Wi-Fi connection is lost, and the currently tuned
channel is available via satellite, the
Switch to Satellite
button
is shown on the Now Playing screen . Tap to continue listening
to the channel .
After I do a Factory Reset my
favorites are not erased
Settings stored in the cloud, such as favorites, are not cleared
by a factory reset . While these settings are temporarily
removed from Tour, they will return once a Wi-Fi connection
to the Internet is re-established .
Troubleshooting
