2
Please refer to the following set up guide to check if your ONT/ONR and wireless router are connected
correctly. You can refer to page 4 for a troubleshooting infographic to help you resolve set up issues.
1
Unplug the green plastic cover from port 1 on the Fibre Termination Point (FTP).
Note: The FTP can be commonly found near your Optical Network Terminal (ONT) or Optical
Network Router (ONR).
2
Remove both green caps from the fibre optic cable. Do not touch the tip of the cable as dust and
fingerprints may cause interference with the connection and affect your internet speed.
Note: A fibre optic cable is made of glass – do not stretch, tie or bend sharply.
3
Connect the fibre optic cable from port 1 of the FTP to the Passive Optical Network (PON) port
located at the back of the ONT or ONR. Ensure that the cables are firmly plugged into the ports.
Depending on the model of your ONT/ONR,
the port may be located on the back or under the
device.
