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XL Theater Dealer Warranty Information
Consumer Warranty – How it will work:
Sima’s XL Theater System carries a 6 month/180 day limited consumer warranty. This warranty covers workmanship and
quality defects for Sima XL series screens, and a 90 day limited consumer warranty for Sima XL series speakers. In the
event of a problem, the consumer will contact Sima Customer Service at either 800-345-7462 x1270,or via e-mail at
, and our customer service representatives will handle the claim in the most expeditious
manner. All warranty claims will be handled by Sima directly with the consumer. For products covered by a valid Sima
warranty, Sima will either repair or replace product, at Sima’s sole discretion, at no charge to the consumer.
Defective Return Policy with XL Theater Dealers:
Sima XL Theater products do not qualify under Sima’s standard return policy. Dealers are not to take back any defectives
or warranty related claims from a customer. Rather, Dealers should refer the customers directly to Sima’s customer
service department in the phone number and/or e-mail listed above. We welcome all our dealers acting as liaisons
between their customers and our customer service department to expedite this process.
Warranty / Defective Replacement for Commercial Rental Applications:
The XL Theater product line lends itself well to event rentals. However, the standard Sima consumer warranty does not
apply to rental applications.
XL THEATER PRODUCT THAT IS USED FOR RENTAL IS NOT COVERED BY SIMA’S
CONSUMER WARRANTY
. Rental product will be assigned a unique product code by Sima in order to qualify for special
“Rental Product Warranty coverage” When the rental dealer receives Sima XL Theater product, it is the dealer’s
responsibility, to completely check/inflate all product to insure the product is free from workmanship/quality issues. This
product check must be completed and any defects reported within 10 days of product receipt. To qualify for Sima’s Rental
Product Warranty coverage, dealer name and product code must be registered with Sima Customer Service. Dealers
can either call Sima at 800-345-7462 or log on to the company website at www.simaproducts.com, to register for Rental
Warranty Coverage. NOTE: Consumer Warranty coverage is void after product rental, and all service/repair not covered
by Sima Rental Product Warranty will be the sole responsibility of the rental dealer.
No responsibility is assumed for any special, incidental or consequential damages. No other warranty, written, oral or
implied is assumed or authorized by SIMA. The liability of SIMA hereunder is expressly limited to a claim for a repair or
replacement for the goods sold or as otherwise stated herein.
This Warranty is to be construed and enforced in accordance with the law of the State of Pennsylvania, including the
provisions of the Uniform Commercial Code as adopted and from time to time amended in the State of Pennsylvania, and
not the Convention for the International Sale of Goods. Should any action of law or in equity be brought by any person
under this Warranty, such action shall be brought only in the Court of law in the United States. If you have any questions
regarding applications or specifications, or to obtain warranty service on this or any SIMA product, contact the SIMA
Customer Support Group.
Sima Products Corporation
140 Pennsylvania Ave
Bldg. #5
Oakmont, PA 15139
Attn: Home Theater Department
