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SWK 360 A1
GB
│
IE
│
NI
│
49
■
Troubleshooting
The following table will help you to rectify minor problems:
Fault
Remedy
The camera will not switch on.
►
Charge the battery or use the replacement battery .
The video has no sound.
►
In the settings, select the video mode with sound
recording and activate this.
The image is too bright/dark.
►
Choose "Exposure" menu in the function settings. The
negative values help to compensate for overexposure,
the positive values for underexposure.
The image has spots and stripes.
►
Clean the lens as described in the section
Cleaning
.
There is no connection between the
camera and the smartphone.
►
Proceed as described in the section
Connecting the
camera to a smartphone via Wi-Fi
.
The camera is unresponsive when
you press any of the buttons on the
remote control. But the operating
LED flashes when doing so.
►
You are out of range of the camera. Move the remote
control nearer to the camera until the camera
reacts.
The camera is unresponsive when
you press any of the buttons on
the remote control. The operating LED
does not flash when doing so.
►
The battery in the remote control is empty. Change the
batteries as described in the section
Using the remote
control
.
There are picture errors on the
videos/photos.
►
Use a microSDHC card with a speed rating of 10.
Using memory cards with a speed rating of less than
10 can lead to picture errors during the capture.
The inserted microSDHC memory
card is not compatible.
►
Format the inserted microSDHC memory card as
described in the section
System configuration
.