38
GB
9. Troubleshooting
If your soundbase fails to function as required, please try
this checklist first. Perhaps there is only a minor problem,
and you can solve it yourself.
DANGER! Risk of electric shock!
Do not attempt to repair the device yourself under
any circumstances.
10. Technical specifications
Subject to technical modification.
Notes on the EU declaration of
conformity
A complete EU declaration of conformity can be requested
from HOYER Handel GmbH; see Service Centre.
Subject to technical modification.
Fault
Possible causes / Action
No function
• Has the device been connected to
the power supply? Is the LED
1
lit
up?
• In the case of a connection to the
HDMI ARC socket
10
, the HDMI ca-
ble as well as the connected device
(e.g. a television set) must also be
ARC-enabled. If your television set is
not provided with an ARC-enabled
HDMI connection, switch to a differ-
ent type of connection or replace the
television set.
• Replace the old HDMI cable with a
new, ARC-enabled cable.
• Has the correct audio signal been se-
lected at the audio device (e.g. tele-
vision set)? Select PCM 2.0 (or PCM
stereo) as the audio output.
No Bluetooth
connection
• Is the Bluetooth function of the audio
device active?
• Did you switch off the device?
• Does a Bluetooth connection to an-
other device exist? Press the
15
button or the
PAIR5
button until the
blue LED starts flashing and establish
the new connection.
No music play-
back
• Is the volume set too low on the au-
dio device?
• Have you selected the correct con-
nection?
• Is the volume too low or switched
off?
Interferences
during opera-
tion
• In the case of any possibly occurring
interferences, remove, if necessary,
any mobile phones, tablets or other
devices with radio wave operation
located in the vicinity of the sound-
base.
Model:
SSBS 36A1
Power rating:
2x 18 W RMS
Soundbase:
Input:
18.0 V
1.3 A,
Protection class of the
loudspeaker:
III
Power unit
Dongguan City Gangqi
Electronic Co, Ltd
Model
EU: GQ30-180130-AG:
Input:
100 - 240 V ~
50/60 Hz, 1.0 A max.
Output:
18.0 V ,
1.3 A,
Protection class of the
power unit:
II
Standby power consump-
tion:
<0.5 W
Audio format
PCM 2.0 (PCM stereo)
Bluetooth:
Range:
v3.0
up to 10 m
Network standby
<2.0 W
Network port (activated) the cable-free network port
cannot be deactivated
Input:
LINE IN
AUX IN L/R
HDMI (ARC)
OPTICAL IN
Output:
SUB OUT
1x 3.5 mm stereo jack socket
2x cinch sockets
1x HDMI ARC socket
1 x optical input
1x cinch socket
Battery for the remote
control:
CR2025 3 V
Dimensions (WxDxH):
approx.
61.0 x 8.5 x 31.0 cm
Weight:
approx. 3.3 kg
Ambient conditions:
only approved for indoor
use
10 °C to 35 °C
Relative humidity 40 to 85 %
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