17
SILVERBAC WOOD PELLET GRILL
OPERATION MANUAL
TROUBLESHOOTING and faq
The Silverbac is very trouble-free in operation when
properly maintained and quality fuel is used. If the
Silverbac fails to operate properly, use the following
to troubleshoot.
Why won’t my Silverbac light?
Where do I get parts for my Silverbac?
1. Check outlet and verify Control Panel is
powering up.
2. Make sure green LED light is on. This ensures outlet
is good and fuse on the board is good. If not,
check outlet and unplug grill and check fuse.
3. Turn Silverbac “Off."
4. Remove Lower Cooking Grate (8), Grease Pan (6),
and Heat Baffle (5).
5. Clean area of burned and unburned pellets.
6. Turn Silverbac “On."
7. Verify Auger begins to turn and fuel is dropping
into Fire Pot. If Auger is not turning see
previous section.
8. If Auger is turning but pellets are not coming out
ensure there are pellets in the Hopper if it ran
empty or this is the first time for use, it will be
necessary to prime the Auger. This will ensure
pellets are at the end of the tube and will begin
dropping once unit is turned on.
9. Igniter should begin to turn red within
1 to 2 minutes.
1. Verify pellets are in the Hopper.
2. If this is the initial firing or the Silverbac has run
out of pellets, allow sufficient time for the pellets
to travel from the Hopper to the Fire Pot (may
take up to 5 minutes).
3. Once pellets begin to drop, turn the
Silverbac “Off” and then back “On” to
re-start Ignition Mode.
4. Ensure the Auger is turning by removing the Lower
Cooking Grate(8), Grease Pan (6) and Heat
Baffle (5), and visually checking the Auger.
5. If Auger is not turning check fuse on back of
controller and replace as necessary. If good,
contact Grilla Grills or visit our website to view
support videos.
Be sure to be ready with your name, phone number,
address, Silverbac model number and serial number,
along with the part identification number from the
“Parts Diagram” on page 16.
caution
:
Never squirt gel on a
burning or hot fire.
caution
:
During troubleshooting some
components are hot. Allow unit adequate time to
cool. Use gloves as needed.
Pellets are not being delivered into the
Fire Pot – why?
For more Silverbac Troubleshooting information visit GrillaGrills.com
