Silex technology DS-700AC, Руководство пользователя

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9. Troubleshooting
183
9-2.
Q&A
9-2-1. Problems During Setup
This page explains the troubleshooting procedures to resolve problems you may experience while
installing DS-700AC.
DS-700AC is not displayed in the search result of the Device Server Setup
When DS-700AC is not displayed in the search result of Device Server Setup, the cause need to
be determined from the installation status, network environment, and status of PC used for the
configuration of DS-700AC.
DS-700AC or the Ethernet Hub DS-700AC is connected to may have a problem regarding
connection, power transmission, or operation.
Solution
Please check the LED status of DS-700AC and the Ethernet Hub DS-700AC is connected
to. If the LED indicates improper status, replace the AC plug and other cables, and reboot
the connected devices.
The startup of DS-700AC may not have been completed.
Solution It takes up to 30sec for DS-700AC to get ready after it is powered on. Please wait until DS-
700AC becomes ready and then click the Search in the Device Server Setup.
DS-700AC may not be in the same network segment (environment without a router) as your PC.
Solution During the initial configuration, place DS-700AC and PC in the same network segment.
If DS-700AC has been used in another network, it may have the settings not allowing the
communication with your PC.
Solution Please reset DS-700AC to the factory default setting. Refer to Resetting to
8-5-2.
Resetting to Factory Default
for details.
Security software such as firewall may be interrupting the communication with DS-700AC.
Solution Please abort your security software. Refer to FAQ in our website ( https://www.
silextechnology.com/ ) for details on how to abort security software.