Errors and returns
i
ndu
Q
®
- Series VMM
- 48 -
© SIKA
•
Ba_VMM_us
•
09/2018
IMPORTANT! Error message: Parameter is inconsistent!
To recall a list of all inconsistencies, first enter a valid password and immediately an in-
valid password. The control unit will show a complete list of current errors (only once).
After entering the correct password, the inconsistent settings can be corrected.
8.3
Return shipment to the manufacturer
Due to legal requirements placed on environmental protection and occupational safety and
health and to maintain the health and safety of our employees, all units returned to SIKA for
repair must be free of toxins and hazardous substances. That also applies to cavities in the
devices. If necessary, the customer must neutralize or purge the unit before return to SIKA.
Costs incurred due to inadequate cleaning of the device and possible costs for disposal
and/or personal injuries will b
e billed to the operating company.
WARNING! Risk of injury due to insufficient cleaning!
The operating company is responsible for all damages and harm of any kind, in particu-
lar physical injuries (e.g. caustic burns or toxic contaminations), decontamina
tion
measures, disposal etc. that can be attributed to insufficient cleaning of the measuring
instrument.
Comply with the instructions below before returning the unit.
The following measures must be taken before you send the unit to SIKA for repair:
Clean the device thoroughly. This is of extreme importance if the medium is hazardous to
health, i.e. caustic, toxic, carcinogenic or radioactive etc.
Remove all residues of the media and pay special attention to sealing grooves and slits.
Attach a note describing the malfunction, state the application field and the chemi-
cal/physical properties of the media.
Please follow the instructions on the procedure for sending returns which are on our
website (
www.sika.net/en/services/return-of-products-rma.html
) and please specify a
point of contact in case our service department has any questions.
The customer must confirm that the measures were taken by filling out the declaration of
decontamination. It can be found on our website as a download:
www.sika.net/images/RMA/Form_return_of_products.pdf
