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11

Technical Support and Warranty

QUESTIONS?

  SIIG

Online Support

 has answers!  Simply visit our

web site at 

www.siig.com

 and click 

Support

.  Our online support

database is updated daily with new drivers and solutions.  Answers

to your questions could be just a few clicks away.  You can also submit

questions online and a technical support analysts will promptly

respond.
SIIG offers a lifetime manufacturer warranty with this product.  Please

see our web site for more warranty details.  If you encounter any

problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the

product to the store where you purchased from.
B)  If your purchase has passed the store's return policy period, please

follow these steps to have the product repaired or replaced.

Step 1:

  Submit your RMA request.

Go to 

www.siig.com

, click 

Support

, then 

RMA

 to submit a

request to SIIG RMA.  If the product is determined to be

defective, an RMA

 

number

 

will be issued.  SIIG RMA department

can also be reached at (510) 413-5333.

Step 2:

  After obtaining an RMA number, ship the product.

Properly pack the product for shipping.  All software, cable(s)
and any other accessories that came with the original package

must be included.

Clearly write your RMA number on the top of the returned
package.  SIIG will refuse to accept any shipping package, and

will not be responsible for a product returned without an

RMA number posted on the outside of the shipping carton.

You are responsible for the cost of shipping.  Ship the product
to the following address:

SIIG, Inc.

6078 Stewart Avenue

Fremont, CA 94538-3152, USA

RMA #:

SIIG will ship the repaired or replaced product via Ground
in the U.S. and International Economy outside of the U.S. at

no cost to the customer.

Содержание Cyber 1S1P PCI

Страница 1: ...56K V 90 external modems ISDN terminal adapters PDAs digital cameras label printers and other serial port devices Built in FIFO buffers dramatically increase data transmit receivespeed especiallyunder...

Страница 2: ...1 Layout JumperSettings JP1 Open 0 volts default Short 1 2 5V Short 2 3 12V Note Most serial devices do not require additional power through the serial port Refer to your serial device s manual for mo...

Страница 3: ...other connected peripheral devices 2 Unplug the power cord from the back of the computer 3 Remove your computer s cover 4 Remove the slot bracket from an available PCI slot 5 Set JP1 jumper settings...

Страница 4: ...k OK When the Copying Files dialog box appears type in D 9x then click OK 4 Repeat steps 1 3 5 Restart Windows to complete the installation Windows98 98SE 1 At the Add New Hardware Wizard window click...

Страница 5: ...main desktop right click My Computer click Properties then click Device Manager 2 Double click Ports COM LPT CyberSerial PCI 16Cxxx Printer Port and CyberParallel PCI should be displayed 3 Double clic...

Страница 6: ...led 3 Click Start Programs Administrative Tools Windows NT Diagnostics Click Resources tab SIIGpar and SIIGser should be displayed Windows2000 1 At the Found New Hardware Wizard click Next 2 Select Se...

Страница 7: ...zard insert the driver CD For XP w SP1 or earlier Server 2003 go to step 2 For XP w SP2 or later Server 2003 wSP1 or later select No not this time click Next 2 Select Install the software automaticall...

Страница 8: ...gn in front of Ports COM LPT CyberSerialPCI16Cxxx andCyberParallel PCI should be displayed 3 Double click Multifunction adapters SIIG CyberPro 1S1P PCI board should be displayed Changing COM Port Addr...

Страница 9: ...If your parallel device works properly do not change this setting Windows95 98 98SE ME 1 From the Device Manager window double click Ports COM LPT thendoubleclickCyberParallel PCI 2 Click Settings tab...

Страница 10: ...10 Blank Page...

Страница 11: ...ed or replaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SIIG RMA If the product is determined to be defective anRMAnumberwillbeissued SIIGRMAdepa...

Страница 12: ...ures and are backed by an extensive manufacturer warranty High quality control standards are evident by the overall ease of installation and compatibility of our products as well as one of the lowest...

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