40
troubleshootinG
Problem
Possible Causes / Solutions
Oven not clean after a self
clean cycle
y
Oven controls not properly set.
- See the self-clean section, page 29-30.
y
Oven was heavily soiled.
- Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may
need to self-clean again or for a longer period of time.
DOOR LOCKED icon is on
when you want to cook
y
The oven door is locked because the temperature inside the oven has not dropped
below the locking temperature.
- Adjust the UPPER or LOWER Oven Mode knob to OFF position. Allow the oven to
cool.
Burning or oily odor emitting
from the vent
y
This is normal in a new oven and will disappear in time.
- To speed the process, set a self-clean cycle for a minimum of 3 hours. See the self-
clean section, page 29-30.
Cooling fan continues to run
after oven is turned off
y
The fan turns off automatically when the electronic components have cooled
sufficiently.
- This is normal.
Warm air venting into
kitchen after oven has been
turned off.
y
Warm air exhaust is needed to maintain and cool down oven temperatures. It turns
off automatically when the heat cools to a safe temperature.
- This is normal.
Wifi network does not
connect properly.
y
If the appliance is having trouble connecting to the Wi-Fi network, it may be too
far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
y
The Wi-Fi connection may not connect or may be interrupted because of the home
network environment.
y
The network connection may not work properly depending on the internet service
provider.
y
The surrounding wireless environment can make the wireless network service run
slowly.
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