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Island Mount Range Hood Installation Instructions
DISCLAIMER
Carefully inspect all items for damages before accepting delivery. Note any damages on the freight bill or express
receipt and request the name and signature of the carrier’s agent and keep copy to support your claim. Upon ac
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ceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier and file a claim
immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with necessary forms
for filing a claim.
Damages caused during transit are not covered under our warranty. Please contact Customer Service to file an
insurance claim.
Please inspect contents of package(s) carefully upon receiving. We must be notified of any damages and/or missing
parts within five (5) days upon your receipt of package(s). Claims will not be accepted after five (5) days. Items were
thoroughly tested and carefully packed in our factory before shipping.
Products must be returned in good working condition with all original parts and documentation packed in all orig
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inal cartons, fillers and shipping cartons. Returns are subject to a 10% restocking fee, except when merchandise
is exchanged for items of equal or greater amount. Exchanges or returns may not be accepted if any packaging is
missing.
Make sure to inspect the hood for damages and defects before installation. Appearance flaws of the hood that are
found after installation and are not affecting hood performance are not covered under our warranty for returns or
exchanges. Service visits not covered under warranty will carry a service charge.
Before Installation: Return for exchange or refund (please see above for acceptable returns).
After Installation: NO exchange or refund.
CONTACT US
If you need any assistance, please contact Signature Hardware. Please have your order number and model of the
range hood ready. This information will help us better respond to your request.
If you need replacement parts, we recommend that you only use genuine parts. Our accessories and parts are engi
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neered and designed specifically for this series of range hood, each rigorously tested assuring the utmost in durabil
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ity and reliability, providing a factory match, factory-installed appearance and functionality tailored to each individual
range hood model.
Contact Signature Hardware Customer Service:
1-866-855-2284
Monday - Thursday: 8:00 a.m. to 11:00 p.m.
Friday - 8:00 a.m. to 7:00 p.m.
Saturday - 8:00 a.m. to 5:30 p.m.
Sunday - closed