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Basic tools required for troubleshooting - Multi Volt/Ohm  Meter, standard and phillips screw drivers, standard jewelers
screw driver (fan speed adjustm ents on m ain control board).

No power -

 Power is provided by both AC and DC supplies. There are two replaceable fuses located near the power

connections. They are identified as Main (1 am p) and Ignitor (5 am p). If AC power is present to the m ain control system  a
LED will be lit on the OFF button. If DC power is present a GREEN LED will be lit on the control panel.

Quick Testing - 

1)

Check AC power with volt m eter at wall socket - 115VAC.

2)

Check DC power at battery - 12VDC.

3)

Rem ove fuses and check continuity with OHM m eter. Blown fuses can be cause by voltage spikes (lightning,
power com pany). If fuse is found blown, replace only once and retest. If the fuse blows again further
troubleshooting is required before further fuse replacem ent.

Start up:

No fuel -

 Fuel located in the hopper is feed by a auger from  the hopper bottom  up to the shoot which directs the pellets into

the burn pot. The feed m otor is controlled by the m ain control system  and on m odels EF3801B, 5001B, and 5001U-B a
hopper safety switch (EF4001-B auger can not be accessed from  the hopper door). The switch will disable the feed system
if the hopper lid is open. The switch is located on the upper right hopper vertical panel and is accessed through a sm all
panel. Fuels is only feed in Low to High operating m odes and requires “prim ing” auger. If hopper is out of fuel, cycle from
OFF to LOW  several tim es to allow pellets to feed into burn pot.

Quick Testing -

1) Confirm  hopper lid is sitting on the switch arm  and the arm  is closing. W ith hopper lid open, push the switch arm  down
and listen for click noting switch closure. W ith heater cold, and lid open, push switch arm  down, push Low and the feed
m otor should start to turn.

2) Confirm  feed m otor is not jam m ed by em ptying hopper and verifying a foreign object has not be caught. Rem ove top
cover from  feed tube from  inside hopper if there is any question. If the feed m otor is m echanically jam m ed, the control
system  has a built in circuit breaker. The breaker will require a reset by cycling from  OFF to LOW . Do not recycle m ore
than three tim es so the circuit does not becom e dam aged by overheating.

3) Pellets Jam m ed in feed shoot (above burn pot). Rem ove all jam m ed pellets and clean shoot with scraper.

Ignitor does not heat up -

 The ignitor has a separate 120VAC circuit which includes a fuse, relay, and ignitor. This circuit is

activated by the m ain control board via a 12VDC wire harness lead. W hen the m ain control call for start the 12VDC circuit
is closed sending 12VDC to the relay. As the relay closes, the 120VAC circuit is com pleted and the ignitor begins to heat.
As noted in prior section, if 120VAC power is not available the heater will still start the fan and feed if 12VDC is connected
allowing a m anual start with starter and m atch light.

Quick Testing - 

1)

Inoperative ignitor m ost likely have a blown fuse. Rem ove the 5 am p ignitor fuse and test with O HM m eter.
Replace if blown. As noted before if fuse blows again then further testing is required.

2)

Testing ignitor requires access to the relay located near the m ain board assem bly. Access is through the lower
right pedestal for the 3801/5001, junction box on the 4001 insert, and lower right cabinet for the 5001U. Rem ove
the power to the unit. Unplug the ignitor lead from  the relay and the neutral circuit. Using the OHM m eter check for
continuity between the two leads. If the circuit is open the ignitor has failed. If the circuit is com plete check one
lead and then ground the other lead to the ignitor base. If circuit is com plete ignitor has failed. A grounded circuit
will cause the fuse to blow.

3)

If ignitor check out, rem ove the harness leads to the relay and using the volt m eter set to 20VDC, confirm  12VDC
when the power is reapplied a run button is pushed. If 12VDC is found then the relay has failed.

Heater starts then burns out -

 The start up is controlled by the control system  and best results are from  a cold start. If a

warm  heater is im m ediately restarted it m ay not be able to confirm  the required tem perature increase as the heater
tem perature is already warm  and the tem perature is actually falling during the initial start up. Allow the heater to cool and
shut down before restarting.

Trim settings - 

W ill not change the first portion of the start up however will effect the initial run m ode. If the trim  is fully

counter clockwise (Lowest) the heater m ay run low on fuel, m ost likely if the operating conditions are warm . High or Max

Содержание EasyFire EF 3801

Страница 1: ...40154 R1 1 05 rb MODEL EF 5000 PELLET HEATER MODEL EFI 4000 PELLET INSERT MODEL EF 3800 PELLET HEATER MODEL EF3801PELLET HEATER Pellet Heater Repair Manual Please familiarize yourself with entire manu...

Страница 2: ...ice Philosophy p 3 2 Tools Service Kit p 4 3 Warranty Return Parts Policy p 5 4 Sample Claim Form p 6 5 Service Calls p 7 6 Trouble Shooting Flow Charts p 8 7 Electric Schematic p 19 20 8 Component Re...

Страница 3: ...entering the customer s home the service person should be neat and clean in appearance have the necessary tools and parts required to attend to the problem and share with the customer an explanation o...

Страница 4: ...oated slot screw drivers d Flashlight e Extension cord with ground f Allen wrench set long handle g W ire stripper and cutter h Electrical continuity tester with light or LED i Fully charged 12V Gel C...

Страница 5: ...sequential damages so the above limitations or exclusions may not apply to you SPI s warranty obligation and the purchaser s rights under it can be altered only by a subsequent written agreement betwe...

Страница 6: ..._________________ _____________________________________________________ _____________________________________________________ Describe Repair _____________________________________________________ ____...

Страница 7: ...f failure on a statistical basis In practice however it should be the most reliable due to the rigorous test procedure each board goes through before being installed on the stoves Because of this mech...

Страница 8: ...8 Trouble Shooting Flow Chart 1 Stove not running at all...

Страница 9: ...9 Trouble Shooting Flow Chart 2 Feed motor runs but no fan Trouble Shooting Flow Chart 3 Fan motor runs but no feed...

Страница 10: ...low Chart 4 Stove runs but shuts down in 10 minutes Make sure stove is hot enough 140 F Trouble Shooting Flow Chart 5 Stove runs but shuts down randomly with over temp LED On Steady Red High Temp Blin...

Страница 11: ...11 Trouble Shooting Flow Chart 6 Stove runs heat output stays Low even on High setting Trouble Shooting Flow Chart 7 Stove will not run on battery or charge battery...

Страница 12: ...Stove runs in fan only mode but when turned to Low Med or High it shuts off immediately Trouble Shooting Flow Chart 9 Fan always very high all modes except off Trouble Shooting Flow Chart 10 Feed alwa...

Страница 13: ...wn and when it reaches a lower temperature will shut down automatically This can be corrected by adjusting the feed setting to a higher setting Trouble Shooting Flow Chart 11 Stove runs fine and then...

Страница 14: ...14 2005 and newer control switch assembly Pre 2005 control switch assembly...

Страница 15: ...fuel shot Smoke will be visible normally visible through the door glass with in 2 minutes C Feed will cycle ON for short periods during the start cycle add small amounts of fuel Heater continue in STA...

Страница 16: ...than three times so the circuit does not become damaged by overheating 3 Pellets Jammed in feed shoot above burn pot Remove all jammed pellets and clean shoot with scraper Ignitor does not heat up The...

Страница 17: ...hange system and can be correct by cleaning Over Feeding Over feeding is a common problem and is related to a lack of combustion air rather than to much fuel If the heater is clean and seems to feed m...

Страница 18: ...sensor allows for cabinet air to drawn through the high temp plastic holder W hen door is open or flue blocks the flow reverses T 2 sensor is attach to a aluminum block and attached to the manifold W...

Страница 19: ...19...

Страница 20: ...20...

Страница 21: ...ong with feed motor for 1 minutes providing start up fuel 3 Pellets start to ignite approx 3 to 4 minutes Feed motor starts at 4 minutes to provide additional start up fuel 4 At 7 minutes unit should...

Страница 22: ...ng by checking each lead to the shielded conduit of the igniter leads If continuity exists to ground then igniter is defective If meter reads open on both leads to ground then igniter should produce h...

Страница 23: ...Sierra Products Inc 5061 Brooks St Ste B Montclair CA 91763 P N 140804 10 07 23...

Страница 24: ...Sierra Products Inc 5061 Brooks St Ste B Montclair CA 91763 P N 140804 10 07 24 Pre 2004 Pellet Stove Wiring Detail...

Страница 25: ...Sierra Products Inc 5061 Brooks St Ste B Montclair CA 91763 P N 140804 10 07 25 2005 HARNESS WIRING DETAIL...

Страница 26: ...ess connections note location of red banded wire on motor to assure proper rotation of motor Remove wing nuts or 10 nuts on some units attaching feed motor bracket to rear of feed shoot Gently remove...

Страница 27: ...ng replacement of the sensors and offering a repair credit Please contact customer service 800 527 4790x29 for further information T 1 and T 2 Sensor Replacement Removal from 3801 and 4001 Insert The...

Страница 28: ...fan motor base plate to the housing Carefully pry the base plate breaking the factory silicon seal Remove motor from unit Using a long allen wrench loosen the allen set screws holding the combustion f...

Страница 29: ...5061 Brooks St Montclair CA 91763 909 399 3355 Fax 1 909 399 3357 www sierraproductsinc com 29...

Страница 30: ...5061 Brooks St Montclair CA 91763 909 399 3355 Fax 1 909 399 3357 www sierraproductsinc com 30...

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