en
Faults and what to do about them
50
The water is not draining.
■
Drain pipe or water drain hose is blocked. Clean the drain pipe and the
water drain hose.
■
Drain pipe or water drain hose is caught or jammed. Ensure that the drain
pipe and the water drain hose are not kinked or trapped.
■
Could the drain pump be blocked?
"Drain pump is blocked" on page 44
■
Could the drain hose at the siphon be blocked?
"The drain hose at the siphon is blocked" on page 45
■
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(Rinse hold = no final drain) is activated (depending on the
model). Continue the programme by selecting
Spin/Drain
and pressing
Start/Pause
.
■
The water drain hose is connected too high. Install the water drain hose at
a maximum height of 1 meter.
"Hose and cable lengths" on page 17
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Empty the dispenser(s), clean it/them and pour in the correct product.
"Emptying the detergent draw, cleaning the detergent drawer and its hous-
Detergent/fabric softener
has congealed in the dis-
pensers.
Empty the dispenser(s), clean it/them and pour in the correct product.
Foam is leaking from the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Repeated, intensive foam-
ing.
Have you used too much detergent? Add less detergent in the next time you
run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
max.
mark.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■
Is
Easy iron
additional programme setting selected (depending on the
model)?
■
Is
Silent
additional programme setting or
Silent
programme selected
(depending on the model)?
■
Is the selected speed too low?
Faults
Cause/Remedy
