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Faults and what to do about them

Faults and what to do about them

H:32

alternating with

End

when programme is

finished

The unbalanced load detection system has interrupted the spin cycle because the

laundry is unevenly distributed. Distribute small and large items of laundry evenly in

the drum.

Other displays

Turn the programme selector to

(Off)

, wait for five seconds and then switch it on

again. If the display appears again, call customer services.

Faults

Cause/Remedy

Water is leaking from the

appliance.

■

Attach the drain hose correctly or replace it.

■

Tighten the screw fitting on the supply hose.

The door cannot be

opened.

■

~~~

(Rinse hold = no final drain) is activated (depending on the

model). Continue the programme by selecting

Spin/Drain

and pressing

Start/Pause

■

The temperature in drum is too high to open the door.

■

The safety function is activated. Stop the programme?

■

The water level in drum is too high.

■

Can the door only be opened by the emergency release?

"Emergency release" on page 47

The appliance is not filling

with water.
Detergent is not being dis-

pensed.

■

Programme does not start?

■

Is the tap turned on?

■

Could the filter in the water supply be blocked?

"Filter in the water supply is blocked" on page 46

Note:

If an additional water filter has been installed (depending on the

model), check for contaminants and clean if required

separate installa-

tion and cleaning instruction for water filter.

■

Is the supply hose kinked or trapped?

The programme will not

start.

■

Have you touched the

Start/Pause

button or selected

Ready in/Time

Dry

■

Is the door closed?

■

Childproof lock activated? Deactivate childproof lock.

■

Shop mode activated? If the display shows

à•‹

for 5 s after you have

switched on the appliance, the appliance is in shop mode. Wait for the dis-

play message

à•‹

to disappear. Touch and hold Start/Pause for at least

5 s.

‹””

will appear in the display panel. Turn the programme selector to

(Off)

. Now you already turned off the shop mode. You can use the appli-

ance now as usual.

The programme has

started and the drum is

rotating, but the drum is

not filling with water.

Not a fault – Some programme specifically detect and weigh the load after the

programme has started in order to calculate the optimum amount of water for

washing. The drum will then start filling with water.

Display

Cause/Remedy

Содержание WN44A2X0GC

Страница 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washer dryer WN44A2X0GC WN44A2XSGC ...

Страница 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...e 24 Appliance 24 Control panel 25 Display panel 26 Z Laundry 27 Preparing laundry for washing 27 Preparing laundry for drying 28 Starching 28 Dyeing bleaching 28 C Detergent 29 Correct selection of detergent 29 Saving energy and detergent 29 P Overview of programmes 30 Selectable programme 30 Drying table 34 0 Programme default settings 35 Temperature 35 Spin speed 35 Ready in Time Dry 35 Additio...

Страница 4: ...door conditions There is a risk that the appliance will be damaged if residual water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This a...

Страница 5: ...nable to assess the risks involved when using the appliance may injure themselves or may find themselves in life threatening situations Therefore please note The appliance may be used by children over the age of 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on ...

Страница 6: ...y cause eye skin irritation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your ...

Страница 7: ... and must not come into contact with any heat sources Warning Risk of fire material damage damage to the appliance The use of extension cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material dama...

Страница 8: ...eed 1000 kPa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hose...

Страница 9: ...fire Certain objects may ignite when drying is in progress or even cause the appliance to catch fire or explode Remove any lighters or matches from pockets on items of clothing Riskofexplosions fire If there is coal dust or flour in the air around the appliance this may cause an explosion Make sure that the area around the appliance is kept clean when it is in operation Warning Risk of fire materi...

Страница 10: ... hot detergent solution e g when draining hot detergent solution into a washbasin Do not reach into the hot detergent solution Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical adv...

Страница 11: ...lug from the socket always take hold of the plug itself and never the mains cable otherwise this may damage the mains cable Do not make any technical modifications to the appliance or its features Repairs and any other work on the appliance must only be conducted by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ord...

Страница 12: ...tionPackaging used appliance Save energy and conserve resources If you follow these instructions your appliance will use less electricity and less water Choose programmes with low temperatures and longer wash times and use maximum load capacity Page 30 Energy consumption and water consumption is most efficient Use the economy programme settings If you adjust the programme settings for a programme ...

Страница 13: ...consumption The appliance has a continuous automatic load adjustment function Depending on the type of fabric and load capacity the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration Energy saving mode If the appliance is not operated for a prolonged period approx 5 minutes it automatically switches to energy saving mode the display panel l...

Страница 14: ...xposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected b...

Страница 15: ...o not remove the appliance covering plate Notes Recess width of 60 cm required Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the appliance The appliance is secured for transportation using transport locks If the transport locks are not removed the appliance may become damaged when it is oper...

Страница 16: ...ews a Remove the mains cable from the holders b Remove the sleeves 3 Fit the covers 4 Lock the covers firmly in place by applying pressure to the snap in hooks Removing the support struts 1 Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts 7 ...

Страница 17: ...50 m order no WZ10131 A longer supply hose approx 2 20 m for standard model Water inlet Warning Risk of death There is a risk of electric shock if you touch live components Do not immerse the Aqua Stop safety valve in water it contains an electric valve Depending on the model Observe the following when connecting the appliance Notes Only operate the appliance using cold mains water Do not connect ...

Страница 18: ...is open the water flow is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Connection 1 Connect the water supply hose to the water tap 26 4 mm and to the appliance Model Standard Model Aqua Secure Model Aqua Stop Tip Connect also an external water filter depending on the model between water supply hose and tap The filter filters dirt particles ...

Страница 19: ... fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or put strain on it lengthways Connection D...

Страница 20: ...ns and wandering 1 Loosen the lock nuts using a wrench by turning it in a clockwise direction 2 Check the alignment of the appliance with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten the lock nut against the housing In doing so hold the foot tight and do not adjust its height The lock nut...

Страница 21: ...this symbol is used z Only this symbol guarantees compliance with the currently applicable regulations The mains plug can be accessed at all times The mains cable is not bent squashed modified cut through or in contact with heat sources Before washing for the first time The appliance was inspected thoroughly before leaving the factory To remove any residual test water run the Cottons 90 C programm...

Страница 22: ...he appliance caused by detergent fabric softener leaking from the dispensers Leaking detergent fabric softener can prevent the appliance from working correctly e g due to damage to the electronics Empty the dispensers before transporting the appliance Installing the transport locks 1 Remove the covers and keep them in a safe place Note Use a screwdriver if necessary 2 Insert all four sleeves a Cli...

Страница 23: ...ust be removed Removing the support struts on page 16 The transport braces must be removed Removing the transport locks on page 15 Pour approx 1 litre of water into dispenser II select the Drain programme and start This will prevent detergent from flowing straight into the drain during the next wash ...

Страница 24: ...en Getting to know the appliance 24 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Страница 25: ...amme default settings Page 35 0 Additional programme settings can be selected Overview of all additional programme settings Page 36 8 Start Pause button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the appliance on and off ...

Страница 26: ...ions per minute 2 No spin 2 30 Programme remaining time Programme remaining time depends on the programme selec tion in h min hours minutes 0 5 24 h Ready in Time Dry Programme ends after h h hours 9 0 kg 6 0 kg Maximum load for washing dry ing Recommended load in kg Depending on the selected model and pro gramme Display Setting Ø Drying aim Ô Ì ë â ì Stains s Prewash æ Easy iron varioSpeed Displa...

Страница 27: ...tes in a net or bag tights underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry may discolour Wash white and coloured items separately Wash new colo...

Страница 28: ...be spun at the appropriate spin speed Before drying spin at the optimum speed A spin speed of more than 1000 rpm is recommended for cotton more than 800 rpm for easy care textiles Do not iron washing immediately after drying It is recommended to roll the washing up first to distribute residual moisture evenly To ensure a good drying performance quilts terry cloths and other large textiles should b...

Страница 29: ... for woollen fabrics Programme Wool h cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Saving Soiling note Reduced temper ature and deter gent quantity as pe...

Страница 30: ...electable softener Cottons Hard wearing fabrics heat resistant fabrics made of cotton or linen Notes The symbol k drum clean information signal flashes if you have not used any programme at a temperature of 60 C or higher for an extended period Do not load any laundry and select the Cottons 90 C programme to clean and care for the drum and the outer tub then the symbol will disappear Page 48 Switc...

Страница 31: ...tomatically adjusted according to the load capacity and cannot be changed Wash and dry programme can be achieved by selecting Eco 40 60 programme and activating Drying aim Ô 9 0 kg 6 0 kg 400 1400 rpm Stains Prewash Easy iron Drying aim Ô è è è Ø è possible Easy care Textiles made of synthetic materials or blended fabrics 4 0 kg 2 5 kg Ž 60 C 400 1400 rpm Stains Prewash Easy iron varioSpeed Drying...

Страница 32: ...Wash Dry 60 For small amount lightly soiled garments made of cotton linen synthetic or blended fabrics Approx 15 mins for washing If drying function is selected it s followed by another approx 45 mins drying process Note The default programme is Super 15 You can switch to Wash Dry 60 programme by touching Drying aim Ô button 2 0 kg 1 0 kg Ž 40 C 400 1000 rpm Drying aim Ôè è Ø possible Rinse For ri...

Страница 33: ...nded to hang the clothing in a ventilated envi ronment for 3 5mins after program finished In case of con tinuously using the refresh program it is recommended to run a washing cycle between each refresh program cycle to remove odor from the appliance The detergent can not be added for this programme 1 0 kg Drying aim Ô not possible myTime Dry Mixed fabrics for lightly soiled laundry made of cotton...

Страница 34: ...ogramme Drying load kg Ø Iron Dry Cupboard Dry Cup board Dry Intensive dry 1 0 2 0 45 60 50 80 65 100 2 0 4 0 60 90 80 140 100 160 4 0 6 0 90 140 140 200 160 270 Gentle dry 0 5 1 5 35 45 50 70 65 100 1 5 2 5 45 55 70 100 100 125 Outdoor Waterproofing Drying aim Ô 1 0 120 Drying time table is only for reference For wash dry program washing duration shall be added for total program time The time lis...

Страница 35: ... the model and the programme that has been selected Ready in Time Dry Before starting the programme you can preselect the programme end Finish in time in 0 5h h hour increments between minimum selectable ending time and 9 5h or 1 hour increments between 10h and 24h up to a maximum of 24 hours To do this 1 Select a programme except myTime Dry programme The programme duration is displayed for the se...

Страница 36: ...to be dried longer Garments can be folded or hung up in a cupboard Laundry more dry than Cupboard dry Ø Iron Dry For delicate laundry Fabrics suitable for ironing iron fabrics in order to avoid creasing Garments can be additionally hung up to dry The drying process would proceed followed washing process when the Drying aim Ô activated If you only need the individual drying progamme you can select ...

Страница 37: ...tional programme setting Note With the varioSpeed additional programme setting activated the maximum load of washing will be reduced and extra water will be needed for the washing process 1 Operating the appliance OperatingtheappliancePreparing the appliance The appliance was tested before delivery To remove residual water from the test procedure the first wash cycle should be run without laundry ...

Страница 38: ...nfold and load presorted items of laundry Mix large and small items Washing items of different size distribute themselves better during the spin cycle Individual items of washing may cause an unbalanced load Observe the maximum specified load Overfilling adversely affects the washing drying result and promotes creasing Dosing and adding detergent and care products Caution Damage to the appliance D...

Страница 39: ...hile the appliance is running Measuring aid A for liquid detergent depending on the model Position the measuring aid A for measuring the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents...

Страница 40: ...rs Adding removing laundry After starting the programme only for washing you can add or remove laundry if necessary Touch the Start Pause button The appliance checks whether reloading is possible If the following appears on the display panel The symbol Õ disappears reloading is possible The symbol Õ lights up reloading is not possible To continue the programme touch the Start Pause button The prog...

Страница 41: ...cess finished wrinkle guard process will start to prevent laundry getting wrinkled The process lasts about 30 minutes 0 00 and Ÿš will be displayed alternately on the display and Ó symbol will be displayed as the status symbol You can touch any button to terminate this process then the door will be released and laundry can be taken out Removing laundry switching off the appliance 1 Set programme s...

Страница 42: ...e the Ready in Time Dry button to change the following settings at the corresponding programme selector positions 2 The volume of the end signal 3 The volume of the button signals 4 Switching the drum care information signal on off Exiting setting mode You can now end the process and set the programme selector to the Û Off position The settings are saved H Sensors SensorsUnbalanced load detection ...

Страница 43: ...mp cloth Do not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Warning Risk of injury material damage damage to the appliance Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at temperatures of at least 6...

Страница 44: ... it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate Drain pump is blocked Note Turn the water tap off to prevent more water from flowing in and to ensure that it is drained via the pump Warning Risk of scalding When you wash...

Страница 45: ...er thread and pump housing The impeller in the drain pump must be able to rotate 5 Refit and screw on the pump cover The handle must be in a vertical position 6 Close the service flap Note To prevent unused detergent from flowing straight into the drain during the next wash Pour 1 litre of water into dispenser II and start the Drain programme The drain hose at the siphon is blocked 1 Turn the prog...

Страница 46: ...te varioSpeed setting programme Note If your appliance with intelligent dosing system you also need to deactivate the intelligent dosing system 3 Select the Start Pause button Allow the programme to run for approx 40 seconds 4 Turn the programme selector to Û Off 5 Pull out the mains plug Clean the filters 1 Disconnect the hose from the rear of the appliance 2 Use pliers to remove the filter 3 Cle...

Страница 47: ...ding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen through the glas...

Страница 48: ...clean and care for the drum and the outer tub Notes Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manu facturer Do not use detergent designed for woollens or delicates Switching the drum care information signal on off Page 42 E 36 alternating with 10 Drain pipe or water dra...

Страница 49: ...s not being dis pensed Programme does not start Is the tap turned on Could the filter in the water supply be blocked Filter in the water supply is blocked on page 46 Note If an additional water filter has been installed depending on the model check for contaminants and clean if required separate installa tion and cleaning instruction for water filter Is the supply hose kinked or trapped The progra...

Страница 50: ...softener has congealed in the dis pensers Empty the dispenser s clean it them and pour in the correct product Foam is leaking from the detergent drawer Too much detergent used Mix 1 tablespoon of fabric softener with litre of water and pour into dispenser II Not for outdoor sports and down filled textiles Reduce detergent dosage for the next wash cycle Use commercially available low foam detergent...

Страница 51: ...el indica tor lights do not work while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble residue Select Rinse or brush the laundry after washing Spin during the drying phase This is an innovative ...

Страница 52: ...the load display Do not overload the washer dryer as the maximum load for the drying phase is less than the maximum load for the wash cycle Unload the washer dryer after washing with the maximum load and divide the laundry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low wate...

Страница 53: ...e manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our Customer Service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found i...

Страница 54: ...0 4 910 103 2 7 20 Cottons 60 C 9 0 1 700 89 0 3 03 Easy care 40 C 4 0 0 830 66 0 2 29 Mix 40 C 4 0 0 630 47 0 1 00 Delicates Silk 30 C 2 0 0 210 36 0 0 39 Wool h 30 C 2 0 0 220 40 0 0 41 Values determined according to the valid version of IEC62512 Observed values may deviate from the indicated values due to influence of water pressure hardness and inlet temperature ambient temperature type amount...

Страница 55: ...ue to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuin...

Страница 56: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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