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Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/Remedy

Water is leaking out.

■

Attach the drain hose correctly or replace it.

■

Tighten the screw connection of the drain hose.

The machine is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 37

■

Is the supply hose kinked or trapped?

The dispenser is empty

and fill level indicator is

not flashing.

■

Is the drawer cover/connector dirty? Clean the detergent drawer.

Page 34

■

Has the detergent drawer been pushed in correctly?

Page 28

The wrong detergent/

fabric softener has been

poured into the

dispenser(s).

Dispenser(s):

Empty and clean.

Page 34

Refill.

Page 29

Detergent/fabric softener

has congealed in the

dispensers.

Clean and refill the dispensers.

The door cannot be

opened.

■

The safety function is activated. Stop the programme?

Page 27

■

selected (Rinse Stop = no final spin)?

Page 27

■

Can the door only be opened by the emergency release?

Page 37

The programme will not

start.

■

Have you pressed the

button or selected

Finish in

time?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

■

flashes, the detergent drawer has not been pushed in completely. Push

the detergent drawer in correctly.

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 27

■

Clean the drain pump.

Page 36

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry is wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Less Ironing

selected (depending on the model)?

Page 24

■

Is the selected speed too low?

The spin cycle runs

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

Содержание WM14W640IL

Страница 1: ...Register your product online ens home com welcome siemens home com welcome HQ QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14W640IL ...

Страница 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Страница 3: ...2 Temperature 22 Spin speed 22 Finish in 5 22 i Dos settings 23 Additional programme settings 24 speedPerfect G 24 ecoPerfect 24 Prewash 24 Extra rinse l 24 Less Ironing æ 24 1 Operating the appliance 24 Preparing the washing machine 24 Switching on the appliance selecting a programme 25 Placing laundry into the drum 25 Measure and add detergent and care products 26 Change the programme default se...

Страница 4: ...cked 37 3 Faults and what to do about them 37 Emergency release 37 Information on the display panel 38 Faults and what to do about them 39 4 After sales service 41 Consumption rates 42 Energy and water consumption programme duration and residual moisture for the main washing programmes 42 J Technical data 43 5 Positioning and connecting 43 Included with the appliance 43 Safety instructions 44 Inst...

Страница 5: ...f 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person Children must not carry out any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washing machine This appliance is intended for use up to a maximum h...

Страница 6: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Страница 7: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Страница 8: ... you to compare the consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appl...

Страница 9: ...Cottons 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Страница 10: ...ow the appliance 10 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 26 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Страница 11: ...ngs Page 24 speedPerfect G ecoPerfect Prewash Extra rinse l Less Ironing æ H Changing the default programme settings Page 22 Temperature Temp C Spin speed Spin 0 Finish in 5 time P Child lock w 3 sec to prevent the set functions from being changed accidentally Press and hold the Finish in 5 and button at the same time for approx 3 seconds to activate this function Page 27 X Ü button for Starting a...

Страница 12: ...he minimum level filling Page 28 0 Temperature in C Ž 90 Ž cold 8 Spin speed in rpm 0 1600 Max spin speed depending on the selected programme and model 0 no spin cycle draining only Page 22 Rinse Stop Page 22 Finish in 5 time e g 2 30 Programme duration depends on the programme selection in h min hours minutes Preselection of end time 1 24 h Programme ends after h h hours Base dosing quantity ml 1...

Страница 13: ...lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned on no water pressure flashes Water pressure too low may increase the programme duration Childproof lock Page 27 w lights up Childproof lock activated w flashes Childproof lock activated programme selector adjusted Foam detection o li...

Страница 14: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 15 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Страница 15: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Страница 16: ...t fabrics made of cotton or linen Notes In the ecoPerfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect G setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm ecoP...

Страница 17: ...etergent è fabric softener è Wool Hand or machine washable fabrics that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Dete...

Страница 18: ...Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergent designed for woollens or delicates 0 kg 80 90 C 1200 rpm Detergent fabric softener Super 15 Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg...

Страница 19: ... the manufacturer s instructions Notes Use a special detergent suitable for machine washing and dose in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 0 800 rpm ecoPerfect speedPerfect G Extra rinse l Detergent fabric softener Out...

Страница 20: ...uch as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg Ž 60 C 0 1200 rpm ecoPerfect speedPerfect G Extra rinse l Detergent fabric softener Automatic Auto 40 Hard wearing fabrics The degree of soiling and the type of ...

Страница 21: ...ss the Ü button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Automatic Auto 60 More intensive treatment of the laundry The degree of soiling and the type of fabric are automatically detected and the washing sequence and intelligent dosage are adjusted accordingly Max 6 kg 6...

Страница 22: ... can select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately after the programme has ended To continue end the programme Page 27 The maximum speed that can be set depends on the model and programme that has been selected Finish in 5 Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to...

Страница 23: ...ally in most programmes Page 16 The following have been preset at the factory i Dos ô Detergent dosage for lightly soiled laundry i Dos i Fabric softener dosage for a medium level of softness i Dos ô for detergent Dosage strengths You can change the settings for automatic detergent dosage before the programme starts You can find information on degrees of soiling on Page 15 i Dos i for fabric softe...

Страница 24: ...ntelligent dosage is selected the detergent will be dispensed automatically for the prewash and the main wash Set the i Dos dosage to medium to prevent overdosing If dosing manually allocate detergent to the prewash and the main wash Place detergent for the prewash in the drum and add detergent for the main wash to compartment À Á Extra rinse l Additional rinse cycle for particularly sensitive ski...

Страница 25: ... a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand ...

Страница 26: ... The i Dos settings are saved until they are changed again even if the washing machine is switched off Other programme settings are not saved if the washing machine is switched off Default programme settings Page 22 Select additional programme settings By selecting additional settings you can better adapt the washing process to your items of laundry The settings can be selected or deselected depen...

Страница 27: ...t possible to add laundry To continue the programme press the Ü button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high or while the drum is turning and it is not possible to add laundry during this time The load displa...

Страница 28: ...anel goes off at the end of a programme the energy saving mode is active Press any button to activate the panel a Intelligent dosing system Intelligentdosingsystem Intelligent dosing system in the detergent drawer i Dos Intelligent Dosing system Your washing machine has an intelligent dosing system for liquid detergent and fabric softener The i Dos compartments ß and i in the detergent drawer are ...

Страница 29: ...appliance is switched on the fact that the detergent drawer is closed completely is indicated by the following If intelligent dosagei Dos ô or i Dos i has been selected the corresponding indicator lights up If intelligent dosage has not been selected the indicator flashes once and then goes out The Ó symbol in the display panel goes out Everyday use Indicator lights in the display panel The displa...

Страница 30: ...r to the packaging label of your detergent fabric softener or ask the manufacturer directly for this information To find out the hardness of your water supply use a test strip or check with your water supplier My water hardness Below is an example of detergent dosages on a packaging label The default setting for the basic dosage is set specifically according to the area in which you live e g 75 ml...

Страница 31: ...ation Open the drawer carefully Rinse eyes or skin thoroughly if they come into contact with detergent care products If swallowed accidentally seek medical advice Caution Damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents to com...

Страница 32: ...als appears in the display panel You can now change the settings Changing the signal volume Use the Finish in 5 or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in posi...

Страница 33: ...r The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not us...

Страница 34: ...er s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 41 i Dos detergent draw and its housing 1 Emptying the dispensers The dispensers have emptying outlets with removable sealing plugs at the front To empty the dispensers first remove the drawer handle as shown below a Pull out the detergent drawer b Pull the catch A on the bac...

Страница 35: ...ntains electrical components These may become damaged if they come into contact with water Do not clean the cover in the dishwasher and do not immerse it in water Protect the rear drawer connector against water detergent or fabric softener residue if necessary clean the outer surfaces with a soft damp cloth Dry before putting back in e Clean the drawer and the cover with a soft damp cloth or a han...

Страница 36: ... in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Put the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into th...

Страница 37: ...hem Faultsandwhattodoaboutthem Emergency release E g in the event of a power cut The programme continues when the power supply is restored However if the laundry has to be removed the washing machine door can be opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water and laundry If possible leave it to...

Страница 38: ... drain pump is blocked Clean the drain pump Page 36 The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 36 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 41 w The childproof lock is activated deactivate it Page 27 o lights up Too much foam has been detected and an additional wash cycle has been activated Add les...

Страница 39: ...the door only be opened by the emergency release Page 37 The programme will not start Have you pressed the Ü button or selected Finish in 5 time Is the door closed Is the w childproof lock activated Deactivate it If Ó flashes the detergent drawer has not been pushed in completely Push the detergent drawer in correctly The drum briefly jerks or judders after the programme has started Not a fault th...

Страница 40: ...to compartment À Á not suitable for outdoor clothing sportswear or items stuffed with down Use less detergent in the next washing cycle Repeated intensive foaming Check your basic dosage and dosage strength settings If required use a different liquid detergent Detergent fabric softener drips off the seal and collects on the door or in the seal fold There is too much detergent fabric softener in th...

Страница 41: ... the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts P and Ï appear in the display panel when the cycle is paused The door is unlocked It is possible to add laundry If you cannot rectify a fault yourself after swi...

Страница 42: ...Silk 30 C 2 kg 0 19kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Programme Approximate information on the residual moisture WM16 WM14 WM12 WM10 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicate Silk 30 30 30 30 Wool 45 45 45 45 Program setting for testing and energy labelling in accordance with European standard 60456 2005 with cold water 15 C T...

Страница 43: ...uded with the appliance Note Check the machine for transport damage Never use a damaged machine If you have any complaints contact the dealer from whom you purchased the appliance or our customer services Page 41 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with s...

Страница 44: ... or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist ...

Страница 45: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Страница 46: ...s an electric valve Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise...

Страница 47: ...calding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g when draining hot water into a washbasin Do not reach into the hot water Caution Water damage If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that ...

Страница 48: ...Incorrect alignment may result in loud noises vibrations and machine movement 1 Loosen the lock nuts using a WAF17 spanner by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 The lock nuts on all four appliance feet...

Страница 49: ...ing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installed The mains cable is only replaced by a qualified electrician if this is necessary Replacement mains cables are available from customer services No multiple plugs couplings or extension cabl...

Страница 50: ...into compartment À Á Note To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergent designed for woollens or delicates 7 Close the detergent drawer 8 Press the Ü button 9 Switch off the appliance at the end of the programme Your washing machine is now ready to use Transportation E g when moving house Caution Risk of damage to the applia...

Страница 51: ...liance warranty we will provide compensation under the following conditions 1 If water damage is caused due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected corre...

Страница 52: ...03 siemens home com Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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