Faults and what to do about them
en
31
The programme will not
start.
■
Have you touched
I
button or selected
f
(
Finish in
) time?
■
Is the door closed?
■
Ó
lights up: the detergent drawer has not been pushed in completely. Push
the detergent drawer in correctly.
The water is not draining.
■
Clean the drain pump
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■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■
Is
æ
(
Easy iron
) selected?
■
Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Residual water in the left-
hand compartment for
the care product.
Not a fault – the effectiveness of the care product is not affected.
Odours, stain formation in
the appliance.
Run the
ä
Drum Clean
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
The
f
symbol lights up
in the Touch-Display.
Foam may also be leaking
from the detergent
drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into left-
hand compartment (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next washing cycle.
Repeated, intensive foam-
ing.
■
Check your basic dosage and dosage strength settings.
■
If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill above
the
max.
mark in the dispensers.
Faults
Cause/Remedy
