Siemens WG44G2A0EP Скачать руководство пользователя

Страница: 43 / 56

Troubleshooting

Fault

Cause and troubleshooting

"E:30/-20"

▶

If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.

Additional water is added.

▶

Do not add any extra water to the appliance while it
is operating.

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other
appliances are working.

The programme does
not start.

You have not pressed

inicio pausa + carga

▶

Press

inicio pausa + carga

Door is not closed.

Close the door.

Press

inicio pausa + carga

to start the pro-

gramme.

Childproof lock is activated.

▶

→

"Deactivating the childproof lock", Page 32

⁠

termin.

is activated.

▶

Check whether ⁠

termin.

is activated.

→

"Buttons", Page 23

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

inicio pausa + carga

to start the pro-

gramme.

The detergent drawer has not been pushed in fully.

▶

Push in the detergent drawer until the symbol goes
out.

The pump for the intelligent dosing system is blocked.

Switch off the appliance.

Clean the pump unit.
→

"Cleaning the detergent drawer", Page 35

Switch the appliance on.

If the display appears again after you clean the
pump unit, call customer service.
→

"Customer Service", Page 52

Содержание WG44G2A0EP

Страница 1: ...e WG44G2A0EP en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...he electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Detergents and care products 30 13 Basic operation 30 13 1 Switching on the applia...

Страница 3: ...um 35 17 2 Cleaning the detergent drawer 35 17 3 Cleaning the drain pump 36 18 Troubleshooting 40 18 1 Emergency release 51 19 Transportation storage and disposal 51 19 1 Removing the appliance 51 19 2 Inserting the transit bolts 51 19 3 Using the appliance again 51 19 4 Disposing of old appliance 52 20 Customer Service 52 20 1 Product number E Nr and production number FD 52 21 Consumption values ...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Страница 11: ...onsumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increase...

Страница 12: ...e properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 29 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear af...

Страница 13: ...n joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Rem...

Страница 14: ...4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 3 Open the water tap carefully and check that the connection points are tight ...

Страница 15: ... cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 29 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 29 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using...

Страница 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 55 2 Check the mains plug is inserted pro...

Страница 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 36 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Страница 18: ...nt 2 Dispenser for fabric softener 3 Dispenser for detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 30 3 Display Page 20 4 Buttons Page 23 ...

Страница 19: ...e of water into the manual dosing compartment 5 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press inicio pausa carga Start Reload Pause to start the programme a The display shows th...

Страница 20: ... 1 Ready in time Buttons Page 23 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star t...

Страница 21: ...pe is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the limp tam bor programme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 35 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Fla...

Страница 22: ...age Page 34 Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully E 35 10 1 Error Error code error display signal 1 Example ...

Страница 23: ...vate Deactivate Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx three seconds to set the basic dosage Intelligent dosing system Page 33 termin Ready In Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has s...

Страница 24: ... pensed automatically for the prewash and the main wash If the intelligent dosing system is de activated place the detergent for the prewash directly in the drum menos Less Ironing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs t...

Страница 25: ...ormance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in thi...

Страница 26: ...s suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm higiene Hygiene Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferer...

Страница 27: ...d is 1400 rpm 6 0 prendas os curas roupa escura Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 limp tambor Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If ...

Страница 28: ...len ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 varioSpeed activated 2 Washing not possible ...

Страница 29: ...oaded and unloaded WZWP20W 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appl...

Страница 30: ...r are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 33 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction ma...

Страница 31: ...wer 2 Pour in detergent Detergent drawer Page 18 3 If required add the care product 4 Push in the detergent drawer 13 6 Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press inicio pausa carga a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either t...

Страница 32: ...the laundry 1 Open the appliance door 2 Remove the laundry 13 12 Switching off the appli ance 1 Turn the programme selector to 2 Turn off the tap 3 Wipe the rubber gasket dry and re move any foreign objects 4 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being operated unintentionally using the controls 14...

Страница 33: ...elligent dosing sys tem once the programme has ended Buttons Page 23 Requirements The laundry is prepared Preparing the laundry Page 29 The laundry is sorted The laundry is placed in the appli ance Loading laundry Page 31 The programme is set Setting a programme Page 30 The intelligent dosing system is ac tivated Display Page 21 Display Page 21 1 Fill the dispensers Page 33 To replace the contents...

Страница 34: ...ter hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Adjusting the basic dosage 1 Press and hold i Dos for ap prox 3 seconds a The display shows the basic dosage set for 2 To adjust the basic dosage for press i Dos 3 To adjust the setting press ter min 4 To end the setting process wait briefly 16 Basic settin...

Страница 35: ...rawer If you want to replace the liquid de tergent or fabric softener in the dis penser with another product or if the detergent drawer is dirty clean the detergent dispenser ATTENTION The pump unit contains electrical components Electrical components may be damaged if they come into contact with liquids Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electr...

Страница 36: ...loth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them 10 Clean the housing of the detergent drawer in the appliance 11 Push in the detergent drawer 17 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance ...

Страница 37: ...ontainer under the opening 6 Take the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Страница 38: ...he dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that the impeller in the drain pump can rotate 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the pump cap mus...

Страница 39: ...straight into the outlet in the next wash run the programme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Select a suitable programme for draining Programmes Page 25 ...

Страница 40: ...ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is connected too high Install the water outlet hose...

Страница 41: ...omer Service Page 52 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Buttons Page 23 E 60 2B The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute t...

Страница 42: ...rawer Page 35 2 Push in the detergent drawer until the symbol goes out lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 31 Water level is too high Select a suitable programme for draining Programmes Page 25 flashes Door is not closed 1 Close the door 2 Press inicio pausa carga to start the pro gramme Laundry is caught in the door 1 Open the...

Страница 43: ...t pressed inicio pausa carga Press inicio pausa carga Door is not closed 1 Close the door 2 Press inicio pausa carga to start the pro gramme Childproof lock is activated Deactivating the childproof lock Page 32 termin is activated Check whether termin is activated Buttons Page 23 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press inicio pausa ...

Страница 44: ...ocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 36 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pu...

Страница 45: ...istributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action r...

Страница 46: ...ner with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 34 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load i Dos cannot be actuated Intelligent dosing is not intended for this programme No...

Страница 47: ... spin cycle Start the programme Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal operating noise Longer whirring noise before the start of the wash cycle or fabric softening Intelligent dosing system dispenses detergent or care products Not a fault normal operating noise Brief whirring noise after switching on the appliance Intelligent dosing syste...

Страница 48: ... the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute ...

Страница 49: ...ded to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 30 2 Drain the dispenser Cleaning the detergent drawer Page 35 3 Clean the dispenser 4 Refill the dispenser Filling the dispensers Page 33 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 34 Insufficient cleani...

Страница 50: ...1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connection types Page 15 Odours have formed in the appliance Humidity an...

Страница 51: ...e Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 36 6 Detach the hoses 7 Empty the dispensers 19 2 Inserting the transit bolts Secu...

Страница 52: ...roughout the EU 20 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Страница 53: ...Customer Service en 53 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 54: ... 75 0 38 1351 50 00 eco 40 60 2 4 5 2 54 0 370 40 0 27 1351 49 00 eco 40 60 2 2 5 2 22 0 180 30 0 23 1351 52 00 algodón al godão 20 C 9 0 3 44 0 400 98 0 23 1400 50 00 algodón al godão 40 C 9 0 3 44 1 290 98 0 44 1400 50 00 algodón al godão 60 C 9 0 3 44 1 750 98 0 60 1400 50 00 algodón al godão 40 C prelav 9 0 4 14 1 330 110 0 44 1400 50 00 sintéticos 40 C 4 0 2 37 0 800 61 0 44 1200 30 00 mix 40...

Страница 55: ...Length of the wa ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 160 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made...

Страница 56: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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