en
Troubleshooting
48
Fault
Cause and troubleshooting
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the
Spin
programme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Start the
Rinse
programme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Home Connect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the
home network.
Wi-Fi is switched off.
▶
"Activating Wi-Fi on the appliance", Page 36
Wi-Fi is activated but a connection to your home net-
work cannot be established.
1.
Ensure that the home network is available.
2.
Reconnect the appliance to the home network.
→
"Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page 34
"Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page 35
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1.
Connect the water supply hose correctly.
→
"Connecting the water inlet hose", Page 14
2.
Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly.
→
"Water outlet connection types", Page 15
Fluff on the laundry.
Fluff has accumulated in the drum.
▶
Run the
Drum Clean
programme without any
laundry or detergent.
Water inlet noise dur-
ing the drying phase.
Drying phase requires water.
1.
Not a fault.
2.
Make sure that the water tap also remains open
during the drying phase.