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        Faults and what to do about them

32

Faults and what to do about 

them

E:18

Drain pump blocked; clean the drain pump.  Clean the drainage hose 

on the siphon. 

E:32

Alternating display with 

End

 when programme is finished: unbalance problem, 

spinning phase is aborted.

E:95

Alternating display with 

End

 when programme is finished: no water detected in 

drying phase, may get bad drying result.

Other displays

Turn the programme selector to 

$

 Off

. The appliance is switched off. Wait 5 s and 

switch on again. If the display is indicated again, call customer service. 

Information

Cause/Remedy

Faults

Cause/Remedy

Water is running out.

Correctly attach/replace drainage hose.

Tighten screw-fitting on the supply hose.

Water not flowing in.
Detergent not dispensed.

I

 Start/Reload

 not selected?

Tap not open?

Filter blocked? Clean the filter

~

 Page 30

Supply hose kinked or jammed?

The washer dryer door 

cannot be opened.

Safety function active.

Note:  

For safety reasons, the washing machine door remains locked 

when the water level or temperature is high (See 

~

 Cancel the 

programme

~

 Page 18

) or while the drum is rotating.

- - - -

 (Rinse stop = without final drain/spin) selected? 

Can be opened with emergency lock release only? 

~

 Page 31

Childproof lock active? Deactivate. 

~

 Page 18

Programme does not 

start.

I

 Start/Reload

  or 

û

 Finish in

 selected?

Door closed?

Childproof lock active? Deactivate. 

~

 Page 18

Detergent solution is not 

drained.

- - - -

 (Rinse stop = without final drain/spin) selected? 

Clean the drain pump. 

~

 Page 29

Clean outlet pipe and/or drainage hose. 

Water not visible in the 

drum.

Not a fault – water below the visible area.

Spin result not satisfac-

tory.
Laundry wet/too damp.

Not a fault – unbalance detection system has stopped the spin cycle, the

laundry unevenly distributed. Distribute small and large items of laundry in 

the drum.

Too low speed selected? 

Spin cycle activated sev-

eral times.

Not a fault – unbalanced load detection system adjusts imbalance.

Содержание WD15G421HK

Страница 1: ...Register your product online ens home com welcome siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washer dryer WD15G421HK ...

Страница 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...rogramme 17 Childproof lock 18 Adding the laundry 18 Changing the programme 18 Interrupting or ending the programme 18 End of the programme 19 After washing drying 19 Overview of programmes 20 Programme on the programme selector 20 Drying table 23 Starching 24 Dyeing Bleaching 24 Soaking 24 0 Changing programme default settings 24 C Temp 24 0 rpm 24 û Finish in 25 Ô Drying 25 Selecting additional ...

Страница 4: ...ommercially available detergents and care products which are suitable for use in a washer dryer Always follow the manufacturer s instructions when dosing all detergents cleaning aids cleaning products and cleaning agents The washer dryer may be used by children over the age of 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowled...

Страница 5: ...um you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing water If a drying programme was interrupted the washer dryer and laundry may be very hot Select Intensive Dry or ...

Страница 6: ...nce Dispose of packaging in an environmentally friendly manner This appliance has been identified in accordance with the European Directive 2012 19 EU on Waste Electrical and Electronic Equipment WEEE The Directive specifies the framework for an EU wide valid return and recycling of waste appliances Hints and tips Utilise the maximum amount of laundry for the particular programme Overview of progr...

Страница 7: ...lay panel 2 If required change the programme default settings and or select additional functions Sort the laundry Load the laundry 3 FODFN Open the detergent drawer Dose detergent according to the dosing recommendation Page 16 Close the washer dryer door Select I Start Reload 4 End of the programme Set programme selecter to Off Open the door and remove the laundry Turn off the water tap and discon...

Страница 8: ...g to know your appliance 8 Getting to know your appliance GettingtoknowyourapplianceWasher dryer 6 7 Detergent drawer 0 Operating display panel 8 Door with handle 9S Open the door 9T Close the door Service flap ...

Страница 9: ...tion To switch off the washer dryer set the programme selector to Off 0 Select buttons C Temp 0 rpm û Finish in and Ô Drying for changing default settings Page 24 Select buttons speed eco and Extra Rinse for additional functions Page 26 8 Display panel for information Start programme Select the Start Reload I button to start interrupt e g reload laundry and cancel the programme Page 18 ...

Страница 10: ...ad for selected programmes 0 1500 0 Spin speed in revolutions per minute If spin speed is selected as 0 all spinning pro cesses will be cancelled and the water after final rinse cycle will be pumped out Programme status End Programme end 0 00 Wrinkle guard process is running Page 19 End of programme with spin speed setting Further information E Fault display 0 Setting the signal Page 27 8 Programm...

Страница 11: ...ssure too low This extends the programme duration flashes The tap has not been turned on or there is no water pressure o On if too much foam detected additional rinse cycle added on û On if finish in time was selected speed On if the desired additional function is selected see details Page 26 eco Extra Rinse l Drying Ô On if drying function is activated Start Reload I On if the appliance is runnin...

Страница 12: ...e care labels Note The numbers in the symbols indicate the maximum washing temperature that may be used Protecting your laundry and washer dryer Caution Damage to the appliance textiles Foreign objects e g coins paper clips needles nails may damage the laundry or components of the washer dryer The following instructions must be observed when preparing your laundry Always follow the manufacturer s ...

Страница 13: ... Dry at low temperature Gentle Dry The following textiles must not be dried b care symbol Do not dry Wool or textiles containing wool Delicates silk synthetic curtains Textiles which contain foam rubber or similar materials Textiles which were treated with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substance...

Страница 14: ... Due to the use of the water condensation technology for drying please keep the connected water tap open during the drying process otherwise proper drying cannot be guaranteed 3 Open the door Selecting the programme Switching on the appliance Note If you have activated the childproof lock you must deactivate it before you can set a programme Select the required programme with the programme selecto...

Страница 15: ...gs for a washing programme e g washing temperature Touch the C Temp button to set desired washing temperature Changing the additional functions for a washing programme e g select speed Touch the speed eco button until the indicator light comes on Note After changing the programme default settings and or additional functions the programme duration may change Adjusting the drying programme Note If a...

Страница 16: ...at no laundry items are trapped between the door and rubber seal 3 Close the door Note The indicator light on the I Start Reload button flashes and the default settings for the programme appear continuously on the display panel Changes may be made to the default settings Dosing and adding detergent and care product Caution Damage to the appliance Detergents and agents for the pretreatment of laund...

Страница 17: ...ing aid for measuring the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when Finish in time is selected For models without a meas...

Страница 18: ...s required Touch the I Start Reload button The washer dryer checks whether reloading is possible Notes If there is a high water level high temperature or if the drum is rotating the door remains locked for safety reasons and reloading is not possible If the following is indicated on the display panel Õ is lit Reloading is not possible To continue the programme select the I Start Reload button Do n...

Страница 19: ...as dropped Wrinkle guard process starts after drying process is finished to prevent laundry getting wrinkle if you do not take laundry out in time The process lasts about 30 minutes 0 00 will be displayed in time display and Ó symbol will be displayed as the status symbol You can press any button or rotate the programme selector to another position to terminate this process then the door will be r...

Страница 20: ...s for washing possible settings for drying Cottons Hard wearing textiles heat resistant textiles made of cotton or linen Note Reduced load for additional function max 8 5 kg 5 kg Ž cold 90 C 400 1500 rpm l Prewash Energy intensive program for heavily soiled hard wearing textiles made of cotton or linen Note Reduced load for additional functions max 8 5 kg 5 kg Ž cold 90 C 400 1500 rpm l Easy Care ...

Страница 21: ...shing cycle Achieves both hygiene effect and fabric care Suita ble for most non delicate textile max 4 kg 4 kg Ž cold 30 C 0 1500 rpm l Rinse Washable textiles Extra rinse with spin max 5 0 kg 0 1500 rpm l Spin Drain Single spinning program with selectable spin speed To select the Drain programme set the spin speed to 0 max 5 0 kg 0 1500 rpm Super 15 wash dry 60 For small amount 1kg lightly soiled...

Страница 22: ...al drum cleaning detergent can be used Ž cold rinsing programme for the removal of fluff which has col lected in the washer drum during the drying phase 0 Ž cold 40 90 C 1200 rpm Gentle Dry Single gentle dry programme for drying garments with lower tem perature by selecting to achieve automatic cupboard dry result by selecting to achieve automatic extra dry result self defined drying time selectab...

Страница 23: ... kg Adjustable drying time min Time Dry a1 0 60 a2 5 120 The times are approximate and refer to a normal load standard spin programme and room temperature The maximum selectable drying time is 120 min If the laundry weighs more than 2 5 kg select automatic drying This function is recommended to ensure good drying results and save energy The 15 minute drying programme is used to cool the laundry To...

Страница 24: ...d or change the programme Note Load laundry of the same colour No additional detergent is required the soaking solution is used for washing 0 Changing programme default settings ChangingprogrammedefaultsettingsYou can change the default settings for selected programmes The settings can be changed even while the selected programme is running The effects depend on the progress of the programme C Tem...

Страница 25: ...he programme for individual drying is selected automatic drying or timed drying with a required drying duration is available Notes Programme selection in Intensive Dry or Gentle Dry position to select an individual drying programme Overview of programmes Page 20 The standard drying mode is In this mode the drying time is automatically set according to the amount of laundry to be dried The result i...

Страница 26: ...amme Note Do not exceed maximum load Overview of programmes Page 20 eco 0 Energy optimised washing by reducing the temperature while achieving a consistent washing result Note The washing temperature is lower than the selected temperature For special hygiene requirements it is recommended that a higher temperature be selected or the speed additional function Extra Rinse 8 Additional rinse cycle Fo...

Страница 27: ... Press I and hold and 1 step clockwise Release 2 a Set volume for information signals Press the û Finish in and set Volume or Set to Off setting mode for signal volume is left 2 b Selecting volume of the button signals 1 step clockwise Press the û Finish in and set Volume Set to Off setting mode for signal volume is left ...

Страница 28: ... use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Use chlorine free cleaning agents do not use steel wool Descaling Not required if detergent dosed correctly However if this does occur follow the instructions of the descaling agent manufacturer Suitable descalers can be purchased on our website or from customer service Page 35 Clean...

Страница 29: ... pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing into the outlet during the next wash Pour 1 litre of w...

Страница 30: ...Select I Start Reload Allow the programme to run for approx 40 s 4 Turn the programme selector to Off Pull out the mains plug 5 Clean the filter on the tap Disconnect the hose from the water tap Clean the filter with a small brush 6 Clean the filter on the back of the appliance Remove the hose from the rear of the appliance Take out the filter with pliers and clean it 7 Connect the hose and check ...

Страница 31: ... if water can be seen through the glass 1 Switch off the appliance Disconnect the mains plug 2 Drain the detergent solution 3 Pull the emergency release downwards with a tool and release The washer dryer door can then be opened Information on the display panel Information Cause Remedy Õ Flashes fast signal The door was opened and the water level is too high Close the door continue the programme wi...

Страница 32: ...mmed The washer dryer door cannot be opened Safety function active Note For safety reasons the washing machine door remains locked when the water level or temperature is high See Cancel the programme Page 18 or while the drum is rotating Rinse stop without final drain spin selected Can be opened with emergency lock release only Page 31 Childproof lock active Deactivate Page 18 Programme does not s...

Страница 33: ...dicator lights do not function while the appliance is run ning Power failure Fuse tripped Switch on replace fuse If the fault occurs repeatedly call customer service Page 35 The programme duration changes during the wash cycle Not a fault unbalanced load detection system adjusts imbalance Not a fault foam detection function active Additional rinse cycle Detergent residue on the laundry Occasionall...

Страница 34: ...es The power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low water pressure will cause evaporated steam not condensed totally The water tap is closed Due to the use of the water condensation technol ogy for drying please keep the connected water tap open during the dry ing process otherwise proper drying ca...

Страница 35: ...rvice flap and the back of the appliance depending on model Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts J Technical specifications TechnicalspecificationsDimensions 850 x 600 x 590 mm height x width x depth Weight 80 kg Mains connection Nominal voltage 220 240 V 50 Hz Mi...

Страница 36: ...56 For comparison test please test the programs with specified load and maximum spin speed EU energy label wasing performance tests according to EN50229 are conducted using specified load on Cottons 60 C eco EU energy label drying performance tests are conducted according to EN50229 Maximum washing load is divided into 2 drying cycles withIntensive Dry Cupboard dry option In the second drying cycl...

Страница 37: ...ng parts e g the washer dryer door the components may break off and cause injuries Do not lift the washer dryer by protruding parts If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip burst Do not install the washer dryer in areas exposed...

Страница 38: ...ssible install the washer dryer in a corner Screw water resistant wooden board min 30 mm thick to the floor Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washer dryer underneath a continuous worktop that is securely conn...

Страница 39: ...Lock the covers firmly in place by applying pressure to the snap in hooks Hose and cable lengths Connection on left side or Connection on right side Note If the hose holders are used the possible hose lengths are reduced Available from dealer customer service Extension for Aqua Stop or cold water inlet hose approx 2 50 m Order no WMZ 2380 WZ 10130 CZ 11350 Z 7070X0 Longer supply hose approx 2 20 m...

Страница 40: ... longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Co...

Страница 41: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Страница 42: ...r touch or hold the mains plug with wet hands Never pull out the mains plug during operation Only connect the washer dryer to an alternating current using a correctly installed earthed socket The mains voltage must be the same as the voltage specifications on the washer dryer appliance rating plate The connected load and the required fuse are also indicated on the appliance rating plate Ensure tha...

Страница 43: ...se only half the recommended amount of detergent Do not use any woollens or mild detergents 9 Close the detergent drawer 10 Select I Start Reload 11 When the programme ends switch off the appliance Your washer dryer is now ready for use Transportation Preparatory work 1 Turn off the tap 2 Release the water pressure in the supply hose Filter in the water inlet hose blocked Page 30 3 Drain any resid...

Страница 44: ...G E 6 75 33 1 6 1 68 2 Ă 7 XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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