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Building Technologies

Bus operator unit RMZ792

CE1P3113en

HVAC Products

12 Support in the event of errors and faults

03.04.2006

12

Support in the event of errors and
faults

12.1 Error code list

The list only covers the errors that can result from the connection and operation of the
bus operator unit. For notes relating to other error codes, refer to the descriptions of the
respective devices.

Number

Cause of error / fault

Effect

6001

>1 identical device address

Urgent message; must be
acknowledged

12.2 Rectification

of

errors

Error / error message

Cause / remedy

When creating the device list (

Create list

,

Add

devices

), devices outside the search range will

also be included on the list

The device address
(area.line.address) of the bus
operator unit and / or of other bus
users does not match the current
bus topology.
Check the device addresses and, if
required, make corrections

Caution!

Device version not supported

Version of bus operator unit’s
device description and software
version of the target device do not
match.

•

Find compatible versions of

memory card and device (VVS)

•

Exchange memory card

(RMA792) of bus operator unit or
target device

Caution!

Device not responding

Communication with the target
device is not possible.

•

Is the device in operation?

•

Is the device connected to the

Konnex bus?

•

Has the device address been

changed?

Datapoint shows a value that does not make
sense (e.g. room temperature 655.3 °C)

Device does not support informa-
tion describing what is visible;
datapoint has no meaning in the
current configuration

Datapoint setting shows no effect

Device does not support informa-
tion describing what is visible;
datapoint has no effect in the cur-
rent configuration

Device switches itself off from time to time

Extremely faint backlit display

Operating values of bus users are not cor-
rectly displayed or cannot be changed

•

Bus operator unit is powered via

Konnex. Bus power supply is
undersized and is not able to
power the bus operator unit. Use
more powerful supply, or

•

Use external AC 24 V power

supply for the bus operator unit

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Содержание Synco RMZ792

Страница 1: ...Edition 1 0 Series A CE1P3113en 03 04 2006 Building Technologies HVAC Products Synco 700 Bus Operator Unit RMZ792 Basic Documentation ...

Страница 2: ...3en HVAC Products 03 04 2006 Siemens Switzerland Ltd Building Technologies Group International Headquarters HVAC Products Gubelstrasse 22 CH 6301 Zug Tel 41 41 724 24 24 Fax 41 41 724 35 22 www sbt siemens com 2006 Siemens Switzerland Ltd Subject to alteration ...

Страница 3: ...al operation 15 3 3 Navigating on the device list 15 3 4 Quick access with favorites 16 3 5 Information describing what is visible 16 3 6 Error handling 16 3 7 User defined text 17 4 Power supply 18 4 1 Power supply via Konnex bus 18 4 2 External power supply 18 4 3 Power supply via Synco controller 19 4 4 Error handling 19 5 Commissioning 20 5 1 Entering the commissioning mode 20 5 1 1 Entry on f...

Страница 4: ...apoints 29 6 4 3 Submenu Name favorites 29 6 4 4 Submenu Sort favorites 29 6 4 5 Submenu Delete datapoints 30 6 4 6 Submenu Delete favorites 30 6 4 7 Submenu Delete all favorites 31 7 Data backup 32 7 1 Local data backup 32 7 2 Data backup on a second unit 33 7 3 Error handling 34 8 General settings 35 8 1 Time of day and date 35 8 1 1 Format 35 8 1 2 Setting 35 8 1 3 Error handling 36 8 2 Selecti...

Страница 5: ... 10 2 Faults of non listed bus users 41 10 3 Acknowledgement of faults 42 10 4 Resetting faults 42 10 5 Deleting faults 42 11 Memory card 43 11 1 Content of memory card 43 11 2 Exchanging the memory card 43 12 Support in the event of errors and faults 44 12 1 Error code list 44 12 2 Rectification of errors 44 13 Electrical connections 46 14 Appendix 47 14 1 Abbreviations used in this document 47 1...

Страница 6: ...6 52 Building Technologies Bus operator unit RMZ792 CE1P3113en HVAC Products Contents 03 04 2006 ...

Страница 7: ...controllers communicating via Kon nex Automatic device search run within the line area Access to the user and service levels Display and acknowledgement of faults from all bus users Freely definable passwords for all access levels 20 user defined favorite pages Power supply via Konnex bus or external AC 24 V power supply Straightforward upgrading of languages text catalog and device descriptions b...

Страница 8: ...controllers RMB Central control units RXB2 Individual room controllers OZW77 Central communication unit QAW740 Room unit N140 13 Line area coupler The bus operator unit is used for operating Synco devices within a single line or for a plant consisting of several lines Synco devices in neighboring lines or areas can always be accessed independent of the unit s location To keep bus loading at the lo...

Страница 9: ...LCD 128 64 picture points 9 Operation Menu driven operation in clear text 9 Access levels 3 Password protection for each access level 9 Handling faults Info page with clear text display of faults 9 Visualization of faults with red LED 9 Display of all faulty devices with fault symbol 9 Remote acknowledgement and resetting of faults 9 Display of simultaneous faults fault list 20 Maximum number of b...

Страница 10: ...rawn to potential risks When wiring the system the AC 230 V section must be strictly segregated from the AC 24 V safety extra low voltage SELV section in order to ensure protection against electric shock hazard For storage and transport the limits given in the relevant Data Sheets must always be observed If in doubt contact your supplier or SBT HVAC Products Synco 700 products are maintenance free...

Страница 11: ...datapoints oper ating lines of the menu tree Using the operating elements every datapoint can be selected displayed or set All menus appear on the LCD as clear text The bus operator unit has several languages preprogrammed when commissioning the plant the required language must be activated The Operating Instructions for the user are integrated in the Installation Instructions G3113 3 4 3112P01 2 ...

Страница 12: ...d protected User level The user level is made up in the form of a menu tree Here datapoints can be read and or their values changed The user level can be protected by a password to prevent unauthorized access The bus operator unit is supplied with no password protection activated From this level the user level of the bus users can be accessed Service level The Service level provides access to othe...

Страница 13: ...ess the INFO button repeatedly or turn the OK knob Switching to the user level 1 Selecting the start page Press the ESC button repeatedly until the start page reappears 2 Press the OK knob 3 If the user level is password protected the Access levels menu appears now 4 Select the User level by turning the OK knob 5 Enter the password required for the respective access level 6 Press the OK knob to co...

Страница 14: ...information Business card Read access only No password protec tion Favorites User definable menus with the most important values 2 Devices Device name 1 Device name 2 Device name s Device list Access to devices 1 n Synco bus users Read and write ac cess Password protection optional Settings for communication Makeup and format of device list Commissioning Makeup and contents of favorite pages Devic...

Страница 15: ...unit compatible software versions of the different types of communicating units must be combined For compatible units and versions refer to document J3100 Synco 200 Synco 700 Valid Version Set 3 2 Remote operation and local operation The bus operator unit provides access to the datapoints of the bus users user and service levels But the datapoints of the bus users password level are to be accessed...

Страница 16: ...nformation that describes what is visible When using this information the user interface only displays datapoints that are important for the controller s current configuration If a device does not support this kind of information the bus operator unit will display all available datapoints independent of the device s configuration For this reason data points may assume values that do not make sense...

Страница 17: ...evice does not support information describing what is visible datapoint has no meaning in the current configuration Setting does not produce any effect The device does not support information describing what is visible datapoint has no meaning in the current configuration 3 7 User defined text User defined text from the devices is adopted which means that the display on the bus operator unit is id...

Страница 18: ...upplies via Synco controllers or 1 central bus power supply The slide switch at the rear of the bus operator unit must be set to KNX Using the cable supplied with the unit the RMZ792 is to be connected to a Konnex bus socket figure a or a Synco controller figure b The Konnex bus cable is to be connected to terminals CE and CE on the base figure c observe polarity a b c KNX S KNX CE G0 G CE KNX TP1...

Страница 19: ...d to short time interrup tions of plant operation The fault status messages must be acknowledged and reset 4 4 Error handling Possible cases are Error Cause remedy Bus operator unit does not start Bus operator unit is cyclically restarted Konnex bus is locked Operating values of the bus users are not correctly displayed or cannot be changed Backlit display very faint Wrong polarity CE CE Wrong pol...

Страница 20: ...is to be commissioned in accordance with the Installation Instruc tions G3113 they are enclosed with the RMZ792 5 1 2 Entry from the main menu The Commissioning menu is reached after selecting operating line Commissioning ap pears only on the password level and confirmation with the OK knob 5 2 Leaving the password level On completion of commissioning select the user level access level for the pla...

Страница 21: ...e last setting of area and line will be used Now starting at 252 the bus operator unit searches for a free device address within the line If the address is already used a new automatic search attempt is made us ing an address whose value is reduced by 1 The search continues until a free de vice address is found The device address is set to 255 if no free device address can be found 6 1 2 Manual as...

Страница 22: ...Bus power supply is available The device is not on the commissioning menu 6 2 1 Submenu Communication A detailed description of communication is given in Basic Documentation P3127 Com munication via Konnex bus Basic knowledge of device addresses and network to pologies is a prerequisite here Main menu Commissioning Communication Operating line Range Factory setting Area 0 15 0 Line 0 15 2 Device a...

Страница 23: ...ing a fault State read by the device State cannot be read potential failure Also refer to subsection 10 1 1 Device list on the Main menu A number of functions make it possible to generate a device list matched to the individ ual requirements of the user Automatic search for Synco devices within a line or area Adding Synco devices later Individual devices All devices within an line All devices with...

Страница 24: ...started via operating line Start search The number of devices found is displayed by the value of Number of devices current When creating the device list all existing devices device names and favorite pages will be deleted The device list can comprise a maximum of 150 devices If a network contains more than 150 bus users the search will be stopped after 150 devices On the List informa tion menu a L...

Страница 25: ... of the other devices will then automatically be changed the list does not permit any gaps If the required position lies behind the current end of the list the device will be placed in the last position 6 3 3 Submenu Name devices Assignment of easy to understand and self explanatory names to the devices Main menu Commissioning Device list Name devices Operating line Range Factory setting Device ad...

Страница 26: ...gh all the lines of the required area When using setting for the device address the search is started for all devices within the line The function is started via operating line Start add on The number of devices found is displayed by the value of Number of devices current Same notes as in section 6 3 1 Submenu Create list apply 6 3 5 Submenu Delete devices Reduction of the device list to the devic...

Страница 27: ...st be recreated Deleted Device list is empty Acquired Device list has been created or devices have been added List error Description No error device list is ok Address twice Device list contains several devices with identical device addresses Address conflict must be eliminated List complete List is full 150 entries The current number of devices on the device list is displayed by the value of Numb...

Страница 28: ...s copy from the device menu tree They can subsequently be renamed Operating lines that are not used appear as Any datapoints from the menu trees of the devices on the device list can be assigned to the favorite pages The position favorite page and line can be freely selected It is also possible to overwrite existing datapoints by other datapoints Subsequent sorting of datapoints within the page is...

Страница 29: ...ages can be changed e g in the case of several datapoints within the same favorite page that carry the same name The bus operator unit will not automatically adopt a subsequent change of name of the data source 6 4 3 Submenu Name favorites Naming the favorite page by using a self explanatory title Main menu Commissioning Favorite pages Name favorites Operating line Range Factory setting Favorite t...

Страница 30: ...ssioning Favorite pages Delete datapoints Operating line Range Factory setting Favorite title 1 Favorites 1 Favorite title 20 Favorites 20 Main menu Commissioning Favorite pages Delete datapoints Favorites 1 to Favorites 20 Operating line Range Factory setting Datapoint name 1 Datapoint name 10 First select the relevant favorite page and then delete the datapoint Confirm the dele tion by pressing ...

Страница 31: ... 7 Submenu Delete all favorites Deleting all favorite pages Main menu Commissioning Favorite pages Delete all favorites Operating line Range Factory setting Delete all favorites Deleted After a security check is made all favorite pages with their titles and all their datapoints will be deleted Use Operating lines ...

Страница 32: ...status messages on the bus refer to section 8 5 Display of bus fault status messages All other settings device address language etc will not be saved After successfully restoring all settings the bus operator unit will be restarted The following status messages will be displayed depending on the action performed Status messages Description Command has not yet been executed Restored The settings ha...

Страница 33: ...a backup Second device Operating line Range Factory setting Restore Restored Failed Save Saved Failed Progress 0 100 Operating line Save or Restore triggers the relevant transfer of the setting values The progress of the copy process is continuously displayed 0 100 and can last up to 3 minutes When transferring data to the second bus operator unit local data backup of the second unit will be overw...

Страница 34: ...t Remedy Check bus connection and power supply Make a new data backup Restore Failed Setting not restored No new start of bus operator unit Invalid address of the second unit Communication breakdown to the second unit Remedy Check bus connection and address of the second unit Restore data again Restore Failed Settings incompletely restored device list has been deleted New start of bus operator uni...

Страница 35: ... day appears as hh mm hours minutes Example 15 56 The date is displayed as mm dd yy month day year Example 05 31 06 The time of day is displayed as hh mm am pm hours minutes am pm Example 03 56 PM Main menu Settings Device Operating line Range Factory setting Time format 24 hours 12 hours am pm 24 h Time of day and date are always displayed in the format of the bus operator unit inde pendent of th...

Страница 36: ...h German German Francais French Italiano Italian Nederlands Dutch Polski Polish Cesky Czech Magyar Hungarian Espanol Spanish Dansk Danish Norsk Norwegian Svenska Swedish Suomi Finnish Ellinika Greek Russkij Russian Limba Romana Romanian Slovensky Slovakian Slovenski Slovenian Srpski Serbian Hrvatski Croatian Main menu Settings Device Operating line Range Factory setting Language English German Eng...

Страница 37: ...0 8 5 Display of bus fault status messages The following parameter defines the fault status messages displayed on the menu or info page Fault status message bus Main menu Settings Faults Operating line Range Factory setting Fault status message bus Device list only All devices Device list only Device list only Fault status messages are only displayed by devices contained on the device list All dev...

Страница 38: ...ept in a safe location If the password is lost it will not be possible to retrieve the factory settings 8 8 Device list Certain menus for editing the device list are available both on the password level and the less protected service level Functionality on the service level is restricted to sorting naming and renaming devices and to selecting the way of presentation Main menu Device list Sort list...

Страница 39: ...version of bus operator unit Hardware version Display of hardware version of bus operator unit Memory card type Display of type of memory card RMA792 Memory card version Display of software version of memory card If the bus operator unit is not able to address certain devices error message Device version not supported it is recommended to compare the memory card version of the bus operator unit an...

Страница 40: ...ator unit Additional information about faults is given at different locations Location Description Info page Fault status message bus Display of the most severe error also refer to subsection 10 1 3 Info page and menu Fault status message bus Device list on the Main menu Fault symbol indicating faulty devices Menu Faults current List of a maximum of 20 faults sorted by priority state of acknowledg...

Страница 41: ...n menu Faults Faults current This menu combines a maximum of 20 pending faults The faults are sorted by fault priority The order of fault status messages on the fault lists of Synco controllers and the bus operator unit can differ depending on priority information 10 1 3 Info page and menu Fault status message bus Fault status message bus and Main menu Faults Fault status message bus The above exa...

Страница 42: ... Only faults of devices from the device list can be reset In contrast to fault acknowl edgements faults must be reset on an individual basis A reset is made by pressing the illuminated fault button To ensure that the fault and the reset command can be unambiguously assigned resetting of the current or the displayed fault can only take place on the following me nus On info page Fault status message...

Страница 43: ...new types of Syn co devices the memory card must be updated that is exchanged If incompatible the bus operator unit will display an appropriate error message 11 2 Exchanging the memory card To exchange the memory card the bottom of the housing must be opened The mem ory card must be exchanged when power is disconnected The memory card can be removed and replaced with no need for using a tool When ...

Страница 44: ...n of bus operator unit s device description and software version of the target device do not match Find compatible versions of memory card and device VVS Exchange memory card RMA792 of bus operator unit or target device Caution Device not responding Communication with the target device is not possible Is the device in operation Is the device connected to the Konnex bus Has the device address been ...

Страница 45: ...t was switched on the bus operator unit has received no system time telegram Any of the line couplers does not forward filter the telegram The views of time switch calendar etc show the date 01 01 2000 Fault information from room controllers e g RXB2 is not available display on the device list The controller only communicates in S mode Set communication of the room controller with the ETS or ACS t...

Страница 46: ...e CE Connection terminals for Konnex bus data line positive CE Connection terminals for Konnex bus data line negative KNX Socket for Konnex bus RJ45 S Slide switch for selecting the type of power supply KNX Power supply via Konnex bus 45 mA EXT External power supply via G G0 AC 24 V Ensure that the slide switch is in its correct position KNX or EXT depending on the type of power supply refer to ch...

Страница 47: ...XB S mode Like EIB up to now LCD Liquid Crystal Display LED Light Emitting Diode MMI Man Machine Interface SNA Konnex Subnetwork Address area and line VVS Synco Valid Version Set list of compatible versions 14 2 Editable text The list with editable text shall serve as an aid for engineering and commissioning Maximum length of the text is 20 characters Main menu Settings Texts Name of datapoint Use...

Страница 48: ...e title 3 Favorite title 4 Favorite title 5 Favorite title 6 Favorite title 7 Favorite title 8 Favorite title 9 Favorite title 10 Favorite title 20 Main menu Commissioning Favorite pages Name datapoints Favorites 1 Favorites 20 Name of datapoint User defined text Datapoint name 1 Datapoint name 2 Datapoint name 3 Datapoint name 4 Datapoint name 5 Datapoint name 6 Datapoint name 7 Datapoint name 8 ...

Страница 49: ...ages 30 deleting devices 26 deleting faults 42 deleting favorite pages 30 deleting the device list 26 device address 21 22 device descriptions 7 16 43 device information 39 device list 23 38 device list on the main menu 41 display contrast 37 display faults 41 display format type of display 27 display of bus fault status message 37 display of faults 40 display the device list 27 E editable text 47...

Страница 50: ...15 programming mode 21 22 R rectification of errors 44 rectifying errors 44 reset faults 42 resetting faults 42 restore 33 S safety 10 second unit for data backup 33 select and press knob 11 selecting the language 20 36 service level 12 38 setting the time of day 35 S mode 47 SNA 47 software version 39 sort device list 24 sort favorites 29 sorting automatically 24 sorting favorites 29 sorting manu...

Страница 51: ...51 52 Building Technologies Bus operator unit RMZ792 CE1P3113en HVAC Products 03 04 2006 ...

Страница 52: ...113en HVAC Products 03 04 2006 Siemens Switzerland Ltd Building Technologies Group International Headquarters HVAC Products Gubelstrasse 22 CH 6301 Zug Tel 41 41 724 24 24 Fax 41 724 35 22 www sbt siemens com 2006 Siemens Switzerland Ltd Subject to alteration ...

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